don't remove document hold in printrow

I have a hp laserjet 1215

Here I have a document in the line of printing blocks, my system

I tried to remove it, but it remains in the State: "deleting" constantly

If I try to print other documents, they are put in the line after my document of bottleneck in the printingrow

When I try dele "all documents" they all disappear with the exception of the bottleneck blocking documen one.my?

How to eliminate

Hello

From the desktop, hold down the Windows key and press R.  In the run window, type services.msc and press to enter.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

Restart the computer and you should find that the documents have been deleted.

Kind regards

DP - K

Tags: HP Printers

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