C7280 - software fails and the driver update/install

Hello world

I am new to the forum and would greatly appreciate your help.

I have a Photosmart C7280 all-in-One connected to the network via ethernet and running Windows 7 64 bit with maximum until recently worked ok.

However, I came to do a scan today and the software was missing! (not too sure why)

I decided to download the .exe on the site of HP PS_AIO_02_Net_Full_Win_WW_130_140 and uninstalled all the relevant software. This has been done successfully, but when I try to reinstall it gets as much as control systems and application updates and then just hangs!

I tried this at least 6 times now and even tried to leave the firewall, restart, USB connection and all without success

If anyone has had similar problems and could help that would be great.

Thanks in advance

David

Hello pads,

When you run the installation, during the "system check", a pop up window would be, which gives information on...

  • Who lead the s/w would be installed.
  • Customization of the installation, as in what applications you want to install.
  • Connection to the Internet.

Click Internet connection, and then there will be 2 options displayed it on.  Select the 'NO' on each of them, click on OK and then OK to continue the installation. It by installing would go smoothly.

Kind regards

Jabzi

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Tags: HP Printers

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