calibrate the scanner c4180

Hello

There is a way to calibrate the colors on the HP Photosmart C4180 scanner? When I scan the black color of the original is read somehow blue o and all other colors are read with different colors.

In the Toolbox of the printer when I hit the button for color calibration gave me an error on cannot be applied to the current configuration, but I tried different configurations without success.

There is perhaps a procedure to calibrate the colors but only the scanner? because the printer has the correct colors.

I searched on google for more than a week for some advice without success.

Thanks in advance for your help.

Thanks for the reply. Now, this indicates that the hardware of the printer is down. I would contact HP support by phone to verify your hardware options. You can use this Web site for information about how to contact HP properly, based on your region: Contact HP worldwide

Please let me know if you have any questions or concerns.

Mario

Tags: HP Printers

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