Calibrate the touchscreen CM1415fn

When I touch a button n the screen of my HP Laserjet CM1415fn the wrong button get clicked. I can't click on the buttons on the right side

Hi @Sta-In,

I understand that the touchscreen does not work correctly. I can help you with this.

I would like to do a hard reset to see if that will solve the problem.

Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
This ensures that the printer is full on and can help this situation.

Try and update the firmware of the printer. Pilots of MFP Color LaserJet Pro CM1415fn-HP.

Select your operating system, click Next, click the link for the firmware.

Please check your messages for additional steps to try.
In the forum next to your handle name simply click on the envelope to see.

Good day!
Thank you.

Tags: HP Printers

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