Call about my pirate... Windows?

Win 7 on our laptop started running really slow the other day.  The next day, we start getting calls at home, which I answered and told me that our real Windows 7 has been hijacked and is running in two cities in the Canada. Always suspicious Internet such things, I did not believe the appellant and told her.  Now, I'm worried and need to contact Microsoft directly to have it checked... .or not?

This is obviously a scam call. If your Windows has been determined to be non-genuine, it would be just that, not authentic and you can buy a product key, you would be directed to the following Web site to:

http://www.Microsoft.com/genuine/validate/

Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012

Its likely that you have spyware on your computer.

There are some that will hide your files/folders so that you don't normally see them. I strongly suggest to run a scan on your computer with your antivirus/antimalware software. If you need to, you can also use the Microsoft Safety Scanner, it's free:

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Also, if your files are hidden, check out the following article on how to display the:

http://Windows.Microsoft.com/en-us/Windows7/show-hidden-files

Tags: Windows

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