Call waiting & lock during call

Hi, using my z2 with last update,
(1) when.i receive a new call (waiting) I am already in a call, the name of the calling contact does not appear, its covered by the current call info!
' (2) in the case of a normal call, if I get off the mobile and then on my head, the sensor should achieve the light off again quickly, this is not the case at all, sometimes display continues running, & sometimes it gives a"black light" do not turn off the power, it is not normal
Please help to.solve this

@Mwael

Start safe mode and check again

http://talk.sonymobile.com/T5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Tags: Sony Phones

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