HP pavilion dv6 6016tx: I don't get 10 windows but I registered and App disappeared IE11 also do not download

I am a user of 6016tx pavilion dv6. I am a user sp1 64-bit windows 7, in waiting for the update of windows 10 for a long time. Two weeks back app upgrade appeared and I registered for my update and nothing happened two days back that the app has also disappeared from my bar tasks. I searched hp forums for solutions and here they told to regularly update your operating system, then you will automatically get windows 10. I'm sure that my laptop has been all updates of windows with the exception of Internet Explorer 11.

I'll still have Internet Explorer 9 only. I searched the internet, they said that's the reason. So I tried to update. nothing happened. Also this update for my laptop to Internet Explore. I searched again here, I found a few prerequisite updates must be installed

https://support.Microsoft.com/en-us/KB/2847882#bookmark-list%20Of%20prerequisite%20updates

This is the link I was directed. there I found the list of updates to install. again, I downloaded each one updates, resulting in all updates have been already installed in my computer, with the exception of2670838 KB this update.

This update I tried to install it but I got a response because this update is not applicable to your computer.

and I found that some details about this KB2670838 update in an other update called KB2834140 in the list of prerequisite updates, who has also already installed in my computer.

my option switchable graphics has an impact on the upgrade to windows 10? Why update windows 10 app has disappeared from my taskbar?

If you have a successful response, please give me so that I could upgrade my HP Windows 10 laptop like everyone else and use it.

Hello

As I recommended to try to recovery and then move to wndows 10

of course it will work

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Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Tags: Notebooks

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