Call Z10 anonymous of blackBerry

For nearly 2 months after I updated my Z10 (now I have the 10.3.1.1565 version), when I get calls, the phone number, or the name of my correspondent is displayed. So I don't know who it is before answering. I don't remember when I missed calls, because I don't know who is the person who tried to reach me. It is very annoying. Can anyone help? Thank you.

It's news to me. Have you asked your service customer service provider. The network says your device number. If the number is in your address book, and then the device displays the name in your address book. My suspicion is that the network is not the number.

On your side, you could do a wipe test and security. Manually enter a couple of contacts in your address book and test. If it works, then it is not the network. Do a restore, and if the problem reappears, then it would seem corrupt settings or corrupted data.

Tags: BlackBerry Smartphones

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