Calling from crook

I got a call from 011 800 4250272 claiming to be calling dell. I knew immediately it was a crook.  This person called my cell phone and had all the information on my laptop. I want to know if dell sells your information or dell had a hack and someone stole private information?

I don't know where to post this here is so as good a place as any.

Thank you contact us on the Dell Community Forum customer protection Office regarding unsolicited calls claiming to be from Dell Technical Support. This is currently a vast problem of the industry and affect other well-known companies, including Microsoft, Apple, and in a variation of this scheme, the IRS. We recommend that customers immediately hang up and call Dell if they have the slightest doubt that a call offering support is legitimate

We are actively investigating these reports and that it is easier when customers contact us. We have implemented a process allowing customers to report this type of technical support phone scam to https://marketing.dell.com/reportscams. Customers can find phone and Web support options at:www.dell.com/support. Additional information is available about Scammers posing as the Dell Technical Support, and a comment on that is on our Dell business blog.

Thank you for your participation in our efforts to follow these crooks.

Sincerely,
Lorna

Tags: Dell Products

Similar Questions

  • Someone had a phone call from a crook "Windows Care"?

    Yesterday, on November 4, @ 5:00 p.m. PDT, I received a phone call from a man with an accent who knew my name saying he called "Windows Care" and there was a problem with my computer.  I hung up.

    I wonder if others get these calls in North America.  I read that it was a wave of them earlier in the year in the United Kingdom. How he got my phone number and name? How can protect yourself you?

    JenniferAnne, Victoria BC, CANADA

    It's a scam and the calls are received in Europe and North America we know... probably in Asia and South America also.  Name and telephone number could come from "the directory" or any public documents.  Protect you by doing exactly what you did... you were enough NET determine this was a scam and you have hung up.

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

    http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  • Received a call from hoax of Ammy

    Original title: scam Ammy

    I just received the phone call from Ammy scam.  I do not fall for her, told them I knew it was a scam and when I started to hang the Indian man very strongly accentuated asked if my registration number was XXXXxx.  It was the right number.  Yet once, I said this is a scam and hung up.  How did get my registration number?

    Hello

    What do you mean by registration No. ?

    Here's one possibility:

    Try to unmask the false Microsoft support crooks!


    Essential is that they have no way to know the details of your PC and try to trick you into thinking they have to earn your trust and to remove their scams.

    Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment. Microsoft issues never not solicited for phone calls of support or security.

    Please see:

    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  • I got a call from people claiming that there was a problem with the computer.

    Original title: scammed by PCWizards?

    A few days ago I received a call from PC assistants saying they were Windows operating system support. They tell me that they have noticed that I had many requests from spam junk that was slowing down my computer. Unfortunately, as I had a big problem with my computer in time, I bit. I was very nervous about it at the time, but since I had so many problems with my computer and that you didn't know what to do, I fell prey to their plot. They talked to me in a 6 month contract for a fee of $99.00. After they have finished the maintenance on my computer, it worked very well, too gullible me thought: maybe they are legitimate.

    At the end of the interview I googled their business and came across an article that has been exposed as the crooks and claims that Wizards PC installs a spyware sophisticated by giving them access to the victim's computer remotely.

    To reassure myself, I decided to call using my Norton Security System. Their technician checked my computer and found a few things that their technology did not that he should have done; such that no detected restore points, the registry was not cleaned (35 detected registry errors) and it did not remove some software malware browers (toolbars).

    On his recommendation, I recalled PC assistants. The first tech I talked didn't seem to know what he was doing, so I hung up with him and sent their support line and ask them to address these problems or I would withdraw the payment from my credit card. Almost immediately after sending the e-mail, another technician called me. Unknowingly, I had all ready filed a dispute with my credit card company. I intend to cancel the service, but I am still concerned by some spyware detected on my computer. What is the best way for me to handle this? How can I get authenic proof that I was definitely scammed and I should report it to the Internet Crime Center? Using my computer for a few basic daily functions, must not be so stressful!  Any constructive guidance would be greatly appreciated!

    (Scammed in PA)

    After they have finished the maintenance on my computer, it worked very well, too gullible me thought: maybe they are legitimate.

    At the end of the interview I googled their business and came across an article that has been exposed as the crooks and claims that Wizards PC installs a spyware sophisticated by giving them access to the victim's computer remotely.

    Hello

    It's a scam.

    Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

    You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.

    If you use your online credit card, cancel and get a new one issued to you.

    And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

    There is an article in the link I'm you provide at the end of this one

    Read this Information from Microsoft:

    "Avoid scams to phone for tech support.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows

    • Windows repair center

    • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  • See you soon.

  • Phone calls from Microsoft technical team

    I had phone calls from the "team microsoft technical" eager to help with my computer as it is slow.  they take me in "teamviewer" which I didn't like. are these people for real?

    If you first contact then they are crooks.  MS will NEVER ' you call MS have no. WAY OF KNOWING that there is a problem with your computer.

    Suppose that your computer has been compromised if you let access.  Carry out checks for malware, virus check, firewall checks and change ALL your passwords passwords Bank ESPECIALLY.   Check your bank accounts other than your computer.

  • I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

    I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

    Hi Debra,

    It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

    Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

    See below for additional information on this topic and what to do and how Microsoft works:

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

    http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

    I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

    Good luck and best wishes!

  • phone call from Windows support center

    I keep getting phone calls from a person with an Indian accent, when I ask what the company he represents, the answer is Microsoft because I do not believe him I close the call and when I do a1471 telephone number is 02538020308. Can anyone help in how to stop these calls

    Hi Norman,

    It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

    Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

    See below for additional information on this topic and what to do and how Microsoft works:

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

    http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

    I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

    Good luck and best wishes!

    P.S., We do not control the telephone companies and cannot stop it.  You can try calling the local authorities for assistance or maybe even your phone company.

    If you want to report and live in the United States, here are some links that you can try:

    http://www.USA.gov/citizen/topics/Internet_Fraud.shtml

    http://www.ic3.gov/default.aspx   This is the 'big gun' and while the best (like getting the BAU to bring your case to the FBI), they really only focus on major cases. I guess enough complaints to enough people (or the right person or maybe someone actually victims of crime or the company being distorted) on a particular company would make an important case, but frankly don't know how they work or give priority to what they do. Yet, since if they participate they can probably not the best to solve the case, I would include them if I harmed.

    http://www.consumerfraudreporting.org/reporting.php

    http://www.FBI.gov/scams-safety/fraud/internet_fraud

    http://www.fraud.org/info/repoform.htm

    http://www.reportinginternetfraud.com/

  • Received a call from phone to Microsoft lawyers, where should I report this?

    I just got a phone call from Mike Johnson to "microsoft" telling me that he would help me with my unwanted programs.  who should I report this?

    Microsoft is aware of this type of common scam. See:

    http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

    If you report to your local police do.

    In the meantime, do not give these crooks of the news when they call. Do not give them access to your PC and do not go to all the websites that they suggest. One moment.

    Microsoft issues never such was not asking for calls.

  • has received a phone call from an Asian-sounding guy who said he was technical service Windows and my computer had been seriously infected

    original title: ideas: insert an error code or give a brief description of what you're trying to accomplish or difficult. _ I just got a phone call from an Asian-sounding guy who said he was technical service Windows and my computer had been seriously infected and he'd help me solve the problem. First of all, I don't know how he discovered my computer has been infected. Second, I don't know how he found my phone number, and thirdly, technical department Windows would be able to know my computer has been infected and then make a phone call for me. I just put the phone into believing this guy some kind of crook. Any help please?

    Yes, it is a complete and utter scam.  Assuming that you don't give them access to your computer, you're probably pretty course.  They are the so-called "canvassing" - selection of lists of random phone numbers and try to sell services and/or access to your computer.  You did the right thing, hang up on them.

    "David Portugal" has written in the new message: * e-mail address is removed from the privacy... *

    I just got a phone call from an Asian-sounding guy who said he was technical service Windows and my computer had been seriously infected and he'd help me solve the problem. First of all, I don't know how he discovered my computer has been infected. Second, I don't know how he found my phone number, and thirdly, technical department Windows would be able to know my computer has been infected and then make a phone call for me. I just put the phone into believing this guy some kind of crook. Any help please?

  • Prefetch unwanted files: call from someone who claims to be from Microsoft

    I just had a phone call very similar to some that I read on the forum.

    The man was of Indian origin saying his name was Mike Davies of Microsoft in Oxfordshire and our computer had generated error reports that slowed.

    He wanted me to RUN a file named prefetch unwanted files, I was a little dubious and told him that I had to pay for my computer and it is supposed to be remembered!

    On Saturday, February 12, 2011 14:51:59 + 0000, JudyN34 wrote:

    I just had a similar call from an Indian-sounding man calling himself Michael Smith.  He asked me to run a file called unwanted prefetch.
    I told him I thought he could be a crook and he gave me a phone number 01865 600375 to call him if I changed my mind.

    Do not change your mind. It was certainly a crook.

    Ken Blake (MS-MVP)

  • I just got a phone call from a man claiming to be a tech windows

    I just got a phone call from a man claiming to be a tech of windows. He told me that he had to call me because of the high number of junk that has been downloaded and my windows updates. Is this for real?

    Hello Angiee57,

    As usual, this is another scam.

    Unless you have a support contract prepaid or you raise a support ticket with Microsoft, no Microsoft will call you about the problems with your PC.

    All these crooks are trying to do is access your PC so they can steal your personal data, which is bank details etc. Under no circumstances should allow you remote access to your PC.

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • I continue to receive calls from numbers not available with an Indian accent saying that they are from the Technical Department of windows and I have a problem with my computer.

    Original title: scams?

    I continue to receive calls from numbers not available with an Indian accent saying that they are from the Technical Department of windows and I have a problem with my computer. Normally, I just say that I don't have and hung up. Today, I took a little further and he said that they discovered that I had loads of malware/viruses etc and that they could identify with them. I was obviously very suspicious because he seemed to have my correct Windows ID number and with care on 'Run' he told me to type things like cmd eventviewer and inf where he referred to a file 1394.pnf. I stopped while he asked remotely to access my computer. However, I got a phone number 01916450337 and his P786000 id I noticed that many people are posting on your forum-is this another one of those scams?

    Continue to put the phone down. They are all crooks.

    They get you to open Event Viewer, because there are words such as 'critical' and 'error' along the this.

  • How can I make a phone call from Apple Watch after the update of the software lasted?

    I don't know how to make a phone call from my Apple Watch after this update. I need help

    Hello

    Under watch OS 3, the friends feature (which was available in previous versions) comes over and there is no direct replacement for it.

    When making calls or sending of new messages, contacts instead can be selected via the phone and Messages applications or using Siri:

  • I know where the last call from my iphone stolen?

    I know where the last call from my iphone stolen?

    Not anyone here, not Apple. You can check with your operator if they used your SIM card, and you may have to get the police involved for the information about the location. If it was not your SIM card, you would not be able to.

  • I can receive but cannot make calls from Mac

    Hello

    I try to have calls using my iPhone connected to my MacBook Air, but I have this message "your iPhone should use the same iCloud and FaceTime account.". This is something that surprises me because I can receive calls from my MacBook, but I can't make calls from my MacBook. There's someone who have / had the same problem?

    Thank you

    CO

    OS X El Capitan: use your Mac to make and receive phone calls

    Make calls

    FaceTime: Enter a phone number in the search field and then click the Audio button or click on Audio to see your recent calls.

Maybe you are looking for