Someone had a phone call from a crook "Windows Care"?

Similar Questions

• I just had a phone call from a person who said that it is Windows

  Original title: inf junk - scam

  I just had a phone call from a person who said that it is Windows (non-Microsoft) and said I have viruses that have made some of my windows certificates expire and he would help me to restore the certificates so that I can delete the infected files.  "" I followed some of its directives, i.e. you press Start key simultaneously with the letter e R and typed in "inf junks.  It said that all of the files that were listed are infected files.  He had me so close that window and type ammyy.com who brought up a remote coelio.  I told him I was hesitant to do it, but in order to varify that it was, I would call him back.  He gave me the 'john' and phone 905-588-7942 # name.  I hope that it has not reached way triggers a virus in my being gone that far.  Any suggestions?

  Hello BruceHiggins,

  In addition information of No Mo, I have included some URLS from users who have experienced the same telephone call you under.

  Scam phone call pretending to be Windows support:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/scam-phone-call-claiming-to-be-from-Windows/193f0a33-4ad9-4a07-96eb-9a7e3debb269

  I received a phone call from someone who claims to have a Virus:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/i-received-a-phone-call-from-someone-claiming-i/4489f388-d6de-416d-9158-0079764bb001

  Thank you

  James

• Recently had a phone call from a person identified as a Microsoft employee and she warned me that my system was sending error messages

  Original title: scam?

  Recently had a phone call from an origin of the State of New York - the person identified as a Microsoft employee, and she warned me that my system was constantly sending through Microsoft error messages - asked me to press on "Control - Windows - R ' and other tasks... natch - I refused.

  Anyone know of this type of scam?

  What is and what is final potential?

  Fake phone calls to technical support

  Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for telephone calls of support or security.

  (such persons may use names other than Microsoft as well)

• Just had a phone call from a person calling themselves PC Tech and must stop their go more away

  Just had a phone call from a person calling themselves PC Tech Support, acting on behalf of BT, Virgin, AOL, etc. informing me that my computer was infected by a virus, and tells me to download Teamviewer.com so that they could report all files on my computer that have been contaminated. Now, I am very concerned that it is a scam and I finished the call, as they were eager to get paid £144 for 10years security coverage. I was told that my current security system was not compatible with my server. Please I left some scammers in my computer and how do I ensure them go further?

  On Saturday, February 4, 2012 12:15:49 + 0000, Jean Bell wrote:

  Just had a phone call from a person calling themselves PC Tech Support, acting on behalf of BT, Virgin, AOL, etc. informing me that my computer was infected by a virus, and tells me to download Teamviewer.com so that they could report all files on my computer that have been contaminated. Now, I am very concerned that it is a scam and I finished the call, as they were eager to get paid? 144 for 10years security coverage. I was told that my current security system was not compatible with my server. Please I left some scammers in my computer and how do I ensure them go further?

  This is a scam and that is becoming more and more common lately. But
  worse, if you leave them in your computer, which knows what losses are that they
  done there, or what confidential information they stole.
  So, if you did. I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.
  2. change all of your passwords, especially banks or other
  financial sites.

  Ken Blake

• Has had a phone call claiming to be "Windows", claiming that my hard drive was contamintaed with viruses (s). Is this valid?

  Call from Microsoft

  Has had a phone call claiming to be "Windows", claiming that my hard drive was contamintaed with virus (s)

  They then read me coorrectly code full windows of my windows disc cover, sounds scary!

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Has had several phone calls from so-called people representing Microsoft wanting to do an audit on the performance of MY COMPUTER. Is this a valid request or a scam?

  Phone calls from people with barely passable English so hard to understand. They are supposed to represent Microsoft and demand to go to the line so they can check the preformance of my Windows System.

  Have now had 3 calls in two days, but I hung up, there is no way to confirm that they are, in fact, Microsoft.

  Is this a common scam?

  It is a scam.

  Microsoft will never give you an unsolicited telephone call.

  HTH,
  JW

• Phone calls from representatives of Windows

  Original title: ask yourself

  Windows representatives call you during the night. I get calls from people who say they are windows, last night phoned an Indian man and my partner has been pretty rough on him and then hung up, there's these true followers?

  Hello

  Yes, it's a SCAM!

  Report a scam to technical support
  https://support.Microsoft.com/getsupport/?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&CCSID=635596204228150092&WA=wsignin1.0

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Scams by e-mail or web: how to protect yourself - understands what to do if you
  think you've been scammed.
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  How to recognize phishing e-mails, phone calls or links
  http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

  In the United States, you can contact the local police to the FBI, Attorney general, and
  consumer watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the
  Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
  (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Nor would they know if any errors
  It exists on your computer. So those are the frauds or scams to get your money or
  worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently: Microsoft has no
  for you unsolicited telephone calls help fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  Phone scams
  http://www.consumer.ftc.gov/articles/0076-phone-scams

  Limit unwanted calls & Emails
  http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emails

  National do not call registry for
  https://www.DoNotCall.gov/

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I just had a phone call from microsoft/windows technical help

  I feel so stupid that I fell for this but I don't

  so my not very different history of all these other... Indian guy asked all week saying he needed emergency talk to me on the serious malicious virus on my computer. He said it was from Microsoft technical and necessary support about half an hour of my time. I asked him to ring back several times because with young children, it was never the right time. Anyway, he called again this morning and I thought I had better address this issue as it sounded quite serious, it sounded very authentic for me and in my mind, I thought that somebody to call me every day this week, he must be who he is, he said.  so he took me through a website (I think it was logmein123) and asked me to enter a code and said that his colleague would then control my computer.  which she did, all the time the guy was on the end of the phone explaining what she was doing.  She presented as andrea williams from the Manchester direction! She then spent over the next 40 minutes on my computer. towards the end the guy says ok we have identified as you can see (I could see some sort of thing report on my computer at this point) we found quite a few mistakes - we can fix these for you. OK, I said. Andrea williams then says I have to download to your computer one of these options (it then lists the 4 different but recommend the 4th option at a cost of £289 I foolishly said okay.)  a form then appeared on my computer asking for my card details name address date of birth ect - what I have briefed (BTW im currently hitting my head on the table where I'm writing this at my stupidity!)  Fortunately my beautiful Bank was on the ball and refused a payment. This was the point that they have began to have a bit narky with me.  the guy said he was going to pass me to andrea from Manchester who would talk to me in person to try to settle this payment. me thinking that I was going to talk to someone with a manchester accent... don't be stupid... .i started talking to another very Indian lady who was very rude and very impatient with me. then she said to me (Yes told me) do to ring my Bank while it took place on the line to address this issue. It was then I thought no Ive has had enough and finally, alarm bells began to ring! (all right all right I recently had two children, you know)
  !). I told him that I would call the Bank later. reluctantly, she said ok, but said she'd call me in an hour - I said all that. It's then the strange thing happened - I tried to disconnect my computer, but it forced somehow back to and typed a message saying that please let me connected disconnect.  I typed a message and said you have learned to be pleasant and able to stop everything. then (the storys stops not here oh no) it sounds me only true to his word back an hour the second later. and said - have you talked to your bank. I said yes. What did say, she said. I said, that they said that you are a crook. at this point she just freaked out at me. told me that I needed psychiatric help. so I said, and you have to find a good job and stop robbing the people hard earned money there. then she said something quite scary. She said you wait awhile and just see what we are capable of... I hung up and then cause a chill went down my spine.
  Sorry to go on and give you every little detail but despite jokes he really shake me and I hope that warn you other people that these people are horrible and won't stop not stalking you until they get what they want, even when they have been rumbled. they have no scruples or even care about their effects on people.  They you in real, and they are completely credible.  After the call I informed fraud action (UK) the 03001232040 that gives you a reference of crime and pass information to the police. I was also advised to get a reputable company computer to look at the computer where they left any damage to the computer.
  can someone advise in the meantime if I need to do anything with regard to my computer, like most I'm now worried that they have endangered the security of my computer. also can they get on my computer once again without knowing me.

  Suggest you read the following: http://ask-leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  Recommend you cancel card credit/financial accounts that could be in your computer and change all passwords and have you reformat/reinstall your operating system.

  http://Windows.Microsoft.com/en-us/Windows/help/install-reinstall-uninstall

  Your computer and information (financial or other) must be considered as a compromise. You can uninstall everything related to logmein123 (which is a program legitimate and it is doubtful that the scammers could not back into your computer), but I wouldn't recommend that you even connect to the internet until it is reformatted.

  Good luck...

• I just had a phone call from 30 minutes with the technical support of Ceylon-tech.

  Ceylon-tech said that they were trying to send windows updates to my computer, but these failed. It's true that an update rpet "impossible to update, insert the disc. So I let them take control of my computer, they showed me a list of the updates failed, they said that my mcafee analyses were not working properly, and that my computer didn't work properly even if it works fine. Finally I hung up on them, nervous, they had control of my computer? Work for microsoft? How do they know that my updates are not working?

  It's a scam!

  Do not let them into your computer, they do not work for Microsoft! Microsoft will never call you unsolicited. Now that you have left in your computer, you have things to fear. You must ensure that your computer is free of any virus or malware and you need to change all of your passwords. If you use your computer for online banking, you need to let them know as well.

  If you search these forums, you'll see a LOT of similar positions.

  I hope this helps.

  Edit - check out this site for good information and instructions.
  http://www.selectrealsecurity.com/malware-removal-Guide/

• I just had a phone call from a person claiming to be microsoft saying that I had pressing problems and want me to open the event viewer... was that microsoft really do that?

  It was a real person from Microsoft or a marketing attempt? The person named name and my address (I know doesn't mean anything) and says that I have problems with viruses etc. download on my computer

  Hi Elizabeth,.

  It is definitely a scam any.  Microsoft did not communicate people this way.  Ignore them - hang up on them.  In addition to not let them connect to your system, do not allow direct you to a Web site or download anything they suggest - it can be worse than just a marketing effort and an attempt to infect, hack, get information about identity theft or otherwise affect your system (and it may be an effort to marketing as well to infect and then you sell a product to remove infections - which may or may not) not work and most likely the product itself is an infection still further or hacking).

  Good job on caution and check first.  Play well!  You yourself have potentially saved a lot of grief.  They are the same type of thing by e-mail, and Microsoft is not communicate with people that way either about this sort of thing, then ignore and junk all these messages and DO NOT open the attachments to these messages.  Just remove them completely.

  Good luck and best wishes!

• Phone call from fake Tecnical Microsoft company?

  Hello.  Just had a phone call from a person accentuated heavy telling me that I had a few problems with my PC, he asked that I turn it on so that he could help me. There siad it was a Microsoft technical service and he knew that I had problems, I refused to do what he asked of course.  I called 1471 and his number was retained. I would like to hear your comments on that.  How did he know I had problems? Thank you. Trish

  It is WRONG of course and it's SCAM.

  Could someone tell just a PC has a problem, no matter what operating system you are using due time, it will become slow or programs you have installed can cause problems. That's why clean and defragnment came and also in more technical case he was invited to contact Microsoft support. The person calling you don't know what your problem is and just make a few guess common problems which may confront a system.

  Microsoft will NEVER call you unless you called them or ask them to call you.

  I suggest you take a look at:

  http://cyberdefend.WordPress.com/2010/05/14/Hello-i-am-from-Microsoft/

• I received a phone call from someone claiming that I had a virus

  I received a phone call from the India, claiming I had a virus, and it seems that I do... I followed the steps, they gave me, but I was unable to give them remote access to my computer (IE; take control). I found out because it is a scam.

  As they were unable to access remotely are they still able to access my personal information?

  And will install an antivirus on my computer to get rid of the virus known as I have now?

  Thank you.

  Hello

  Looks like a scam. Please do not hear these calls. If they failed to take control of your computer, then there is no need to worry.

  I suggest that you download, install and run Microsoft Safety Scanner and check if it helps to flush out the virus.

  I would also say that you used your main security software of Microsoft Security Essentials .

• I got a phone call from a guy who said he was with Microsoft and that someone had linked in my computer. Is it a scam?

  I got a phone call from one of the related foreign accent that he was with Microsoft Security and that my computer has been used or something to that effect.

  I could hardly understand him.  Is this another scam floating around?   What should I do to report this?

  Thank you

  Short answer: Yes. It is a scam. Not much interest to report, as MS are well aware of this problem, but there is little they can do about it since then (I guess) most of the calls are created outside the United States

• I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  Hi Debra,

  It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

  Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

  Good luck and best wishes!

• phone call from someone who says they work for Microsoft with a saying of phone number blocked that Microsoft was going to block my computer within 24 hours because of our virus transmission, is it true?

  Received a phone call from someone who has not been named (call from a blocked telephone number) saying that Microsoft would block my computer within 24 hours due to virus, we have been forward to microsoft.  He said we had a laptop and gave us a serial number.  We do not have a laptop.  Was it a scam call or this person really used by microsoft?  He wanted me to enter an address to give him access to my computer.  I refused.  Any information you can provide would be appreciated.

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the local police to the FBI, Attorney general, and
  consumer watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the
  Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
  (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Nor would they know if any errors
  It exists on your computer. So those are the frauds or scams to get your money or
  worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently: Microsoft has no
  for you unsolicited telephone calls help fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">