camcorder not recognized
My Dell PC and Movie Maker do not recognize my Canon Vixia HV30, so I can't capture video. My firewire port is supposed to be operational. I get the "bing-bong" sound when I connect the cable for my camera, but no sign of the camera anywhere. I'm at my wit's end. Help!
Hi J47,.
have a. you been able to use this device on your computer as soon as possible?
b. does the Canon Vixia HV30 is getting detected in Device Manager?
I suggest you to download and install the latest drivers and firmware for this device and check. To do this, you may need to contact its manufacture.
http://www.USA.Canon.com/consumer/controller?Act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=369&ModelId=16206
http://www.USA.Canon.com/OPD/controller?Act=OPDSupportDropDownAct
http://www.USA.Canon.com/OPD/controller?Act=OPDContactUsAct
Hope this information is useful.
Umesh P - Microsoft Support
Tags: Windows
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