Can I exchange platforms? Win to Mac
I bought the wrong version of my pack CS6. I am a mac user and I got a version of Windows. What I should
Tomas right of Curt, give Customer Service a cat to exchange the permit of the platform for you. The cat link is at the bottom of this document.
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
Kind regards
Pete
Tags: Photoshop
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I have elements on my pc, but have now moved to a mac and want to bring the items everywhere with me, how can I do this? Thank you!!
If you bought on Adobe.com (12 items) you can contact customer service and if you purchased from a reseller that probably you can install it on your mac (as this could be a multi platform license)
Note: Make sure you have the latest version i.e - 12 elements. If you have any previous version you are not eligible for platform swap
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I'm not the most desolate type, I'm not good at it and takes up a lot of time!
Can I Exchange my win XP sp2 complete cd that I bought at best buy, for a new cd? There is a problem after installation of 4th and each install from. I read in a forum awhile back that after a certain number of installs (charge/clean installs incidentally), he has problems after the facilities about 1 month later. I think that it is with the stuff of windows genuine advantage. It happened to me 4 or 5 times. If the model is sitting. I won't go there more! There was 2 calls to technical support from microsoft and whenever they couldn't fix it either. I have for a disc of sp3 from you, but who is also in his package. I recently bought a laptop HP w/Win7 Premium. I want to reinstall xp on this office because I don't have a lot of $ to buy another model. It works very well (hardware is ok. I know you think that my original disk is not genuine_that of the issue. I would like to send it to you in Exchange for a new drive, if you do this? It's a real win XP sp2 full house bought in 1984, I think. Please answer as soon as possible. Glennie Gabriel thx.
Unfortunately, Windows XP disks are no longer available.
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Hi, I bought by mistake first Element for Windows, but I have a Mac. How can I Exchange?
As well as the serial number does not work.
Thanks for the reply of wour
K
If you received from the serial numbers for mac and win, dl just the Setup file you need.
Otherwise, http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.1.1 . 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14 | 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14 | 13 | 12 | 11, 10 |
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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Can I Exchange my CS6 for Windows to get a copy of Mac?
I have CS 6 for Windows, but because my pc is dying, need to buy a new machine. Can I Exchange my lic of pc for a mac lic for CS6? I am testing now CC but it runs too slowly for the graphics of size that I create. I need to stick with CS6.
Thank you
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Exchange a product for a different version of the language or platform
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Can I exchange the Portégé R700-187 parts to install Win 10
Hello
can I Exchange parts on my R700-187 to make it stretch to win 10?Thank you
PJSThis is not possible because everything is integrated in the motherboard.
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Accidentally, I bought a platform. How can I Exchange it?
Hello
I recently bought Adobe Photoshop Elements. I bought (on accident) of the Windows version, but I need a Mac. How can I change platforms?
Thank you!
There was not an accident. There are many people reporting the same problem, it seems more likely that there is something wrong with the buying process. What you need to do is to contact Adobe Support by chat or phone and ask them to grant you the scholarship for the platform that you intend to buy for.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
Recently I bought Photoshop CC for a PC. I now changed to a MAC and want to know if I can simply exchange the licence, or I have to buy a new one?
Hello
You can actually have installed creative cloud and on two computers, signed as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application
You can download the installer for Creative Cloud from here:
Creative cloud help | Creative cloud desktop.After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications
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Can I change my CS6 Master Collection (updated for CS3, Win) win for Mac?
Hi all
I want to stay with CS6 (no creative cloud not provided)...
Due to a hardware problem I think to switch from Win to Mac. Buying a Mac not a PC under Windows...
Is it possible, that I change the platform for my CS6 Master Collection (updated for CS3, Win) win for Mac?
If yes - how much does it cost?
Thank you very much and greetings
Stefan
Here is a link to a page that provides information about a change of platform:
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
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Hello, I bought a new computer, and with which I changed from WIN to Mac.
Now, I would like to install my Lightroom stand only version on this new computer, but also my old Photoshop Elements stand alone version.
I started with my Lightroom trial without success. I always get the test version.What can I do?
Thanks in advance for the help
Stephanie
You must install the Mac version, so don't forget to do initially. If you are talking about the latest version of Lightroom then that comes automatically with installing the system duyal as do older versions. You will need to contact Adobe customer service and request an Exchange platform for it. The trial may be approved as the full version by entering your serial number.
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Can I change my window for Mac license?
I am a user of students. I bought the premium CS6 in Windows 2 years ago. My current computer Lenovo laptop was broken. And I bought an Apple Mac Pro. Can I install the CS6 with my current Windows license?
In general, no, a Windows license does not work on a Mac system. You can try to install a Windows on the Mac emulator and try to use that for the product (s) licensed in Windows, but I heard it may be desired.
I don't know if the option always exists to exchange platforms for CS6 - it used to be, but it's old and they might have abandoned the offer now. Check and see...
Exchange a product Adobe of a different version of the language or platform
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I have recently up grade from pc to mac, how can I download dreamweaver cs6 for mac computer
I have recently up grade from pc to mac, how can I download dreamweaver cs6 for mac computer
CS6 serial number will be the specific platform, if your serial number is for windows, they you will have to perhaps contact adobe support and request an Exchange platform
refer
Product order | Platform, language Exchange
Once this is done, then you can download the product of
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Hello
I couldn't find which section should I post my question. So, I found that this section is the most appropriate.
I have Adobe Illustrator CS5 Windows Student edition. I want to change my product for Mac OS and I checked article "Request an Exchange platform or language." However, there is one thing I want to know before I have change my product. When I order an Adobe product platform swap, can I register the exchanged product "Adobe Illustrator CS5 Mac"? If so, this means I'll be able to record the Mac version to another name that is different from my version of Windows product Adobe. Am I wrong?
Thank you
Yes Muyy, even if they are the two "Illustrator CS5", they are two separate independent products with different serial numbers, so you should be able to save them with the names of different software.
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Change my Windows platform to the mac
Hello I have CS6 on Windows but have just myself treated to an iMac and would like to change my platform, I looked on the help of Adobe and they say that it is posible but. Need to contact Adobe and it will do the necessary. When I followed the link, it of say that Photoshop is not coverled through telephone support, can someone point me in the right direction to get to this sorting?
Thanks Andrew
You can indeed make a swap of platform for CS6. Details on how to proceed are in this help document: a product of Adobe for another language or version of Exchange platform.
I note, by clicking the link "contact us" in this document that the telephone support option seems to be disabled. Traditionally, a hotline was available for account related issues, even for older software like CS6. By clicking around, it seems that the telephone link is cut across the Board, so maybe there's a problem? In any case, you should be able to work through the Exchange against a representative of the conversation. If you prefer to talk to someone on the phone, you can try the CS6 sales number, which is located on this page. Creative Cloud now includes Creative Suite Master Collection and features of Design Premium.
Let us know how it goes!
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Need to transfer my license win to mac. I was wondering if that is allowed.
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