can move is no longer the text in a document

Since yesterday, am unable to move a selected text in an open document.  nor can I move an e-mail selected in a subfolder using the mouse.  advice would be appreciated

Hi Ben,

Thanks for choosing Microsoft Community Forums.

According to the description, it seems that you are having problems passing a selected text and send it to the selected folder. I will definitely help you with this problem.

To guide you in the right direction, I need a little more information of the computer with the problem. Please help me answer the following questions:

(1) what do you mean by "move text selected in an open document? Are you referring to "move a file to another location?

(2) how you try to move the text in a specific document?

(3) you are able to move the text into a document earlier? What document you speak (Notepad, Word pad, Microsoft Word)

(4) what exactly happens when you try to move an e-mail in a sub-folder?

(5) you receive an error message?

(6) what is the brand and model of the mouse?

(7) is confined to a specific document and a specific e-mail question?

(8) have you made changes on the computer before this problem?

For reference:

http://Windows.Microsoft.com/en-us/Windows7/move-and-copy-files-using-drag-and-drop

Your response is very important for us to ensure a proper resolution. Please get back to us with the information above to help you accordingly.

Tags: Windows

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