can not access Firefox, it says Firefox your profile cannot be loaded. It may be missing or inaccessible.

I was in the middle of restoring the default settings on Firefox and it was cleaning when my pc crashed. When I restarted I got the above problem. I first tried to update Firefox, then I uninstalled and reinstalled and the problem persists.
Users/user/AppData/Roaming/Mozilla/Firefox/Profiles contains a file called 2nzoh7re.default - 14046642433
I did some screen dumps, but cannot find a way to include them here. I can't also instal troubleshooting information because it produces just the same persistent error message. I am currently forced on that I can't access Firefox.

You can create a new profile.

See "create a profile":

If the new profile works then you can transfer files from a profile already used in the new profile, but be careful not to copy files corrupted to avoid transporting on the problem

Tags: Firefox

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