can not access my 2 phones from verizon on PC by uploading photo.

I have a 2 year, HP pavilion slimline computer desk, model # is S5-1224. I improved our Verizon phones recently and told me that the USB cord for the charger could also enter the PC to d/l images. Cool I thought, but it does not work. I'm working my way to my list of USB, and there is a yellow warning triangle with! mark in it. When checking more, it says "device is not available, code 10." I did a google on it and found that the USB driver is likely bad. I've updated until I'm blue in the face and it still shows the driver in 2006! but the construction date is 9-2012! How this can be.

Anyway, I went to HP and they linked to some "test site" that said, I had 16 drivers 'old or ancient' and of course wanted $29.95 to "solve" the problem. Can't believe that HP has no updated driver but outsources for money. Anyway, when I pull the usb cord, the yellow triangle disappears. I plug my phone 2 days years wifes, Panel yellow returns! Be very sick of this problem. All I want to do is d/l my pictures from my camera to my pc. Does anyone know of a difficulty which only costs $29.95? Just don't have it right now.

Thank you.

Mark in Phoenix

Well, another day has come and gone and I could write for another hour, but won't. Really wish I knew I talked on the phone yesterday at HP. What I ended up doing was moving the USB cable to the BACK of my HP POS computer and guess what? Yep, the USB in my device manager warning flag came out and the LG CDMA USB Modem icon presented in the section "other devices." I finished then setting all the other stuff then got a popup from Verizon saying that LG had an update available for the phone, so I jumped on it. So even if pillar 2 USB front still does not recognize my phone, those back do. Sorry, I mean no one tech on the phone could at least tell people to give it a try when they know that no one is broken, like just about everyone out there the pinhead is perhaps.

In any case, support of HP, nice work, trying to sell your plan of $227 'service', but rather all do you this, we have P * sing off the coast of what was a loyal user of HP. No more HP for me. Products are so-so at best, and the "customer service" lives up to its name.

BTW, I'll add this to my Moose to Meg Whitman email I sent yesterday, and which included a copy full of my post above. I hope that you have a good day well!

Mark in Phoenix

Tags: HP Desktops

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