Can not connect to Chat support online (material)

My new Inspiron Desktop Edition Gamer (Intel) MFG Date was 2015/11/07. He is currently in Exchange due to a CPU fan failure.  I wanted to talk to a technician online because I wanted to know the status of my trade, but here is the message I received when I tried to chat online:

"Our data show that your support of Dell products warranty has expired. We are always there for you and offer a variety of solutions, some of which are listed below. »


Because I don't have a Dell Product Support warranty, does have an effect on my Inspiron in Exchange?


Your exchange system will come with the same warranty with that your original system provided, or 90 days (I think), the largest.  If you are in the middle of an Exchange and your warranty has expired in the meantime, his possible Dell system has not been updated with the trading system.

Tags: Dell Products

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