Can not install applications on iphone

Hi guys,.

Hope someone can help me with this. I'm an iPhone user first time and I'm having some trouble trying to download an app on the appstore. I created a new apple ID by following the instructions on the screen and everything is fine, no errors, no problem.

Now, I am trying to install an app on the app store. As an example I'll use whatsapp. I tried other apps with the same exact symptoms.

I click on the button GET blue and a green INSTALL button appears. I click on installation and wonder my apple ID password, that I'm going home. The INSTALL button is replaced by a busy circle and then just returns to the GET button. Any application not installed, no error, nothing.

Some of the things I've already tried:

1 reset the phone with power off power.

2. disconnected from the general settings and back signed in app store with my apple ID.

3 disconnected from the app store and connected with app store with my apple ID.

I have an iPhone 5, which has been reset as it was the phone of my wife in the factory, it is mounted with the 'new' iOS 9.3.1.

Any help would be greatly appreciated.

Thank you

Seems I have lost this post on the wrong community, I try to move it to the use of the iPhone, but no luck, it does not allow me. Sorry about that.

Tags: iPhone

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