Can not sign the pdf file

I scoured the forums and the web looking for help with this - I hope that someone can help.  A colleague has created a PDF with Acrobat X Pro (trial version).  It has a number of areas and a signature box, but when I try and fill it drive 10.1.2 it wont let me sign or save info.

The thing is, when I look at the security settings under properties of the document on the machine, it has been created, all the options are listed as 'authorized '.  However when I likelwise on my computer with Adobe Reader, it says Document Assembly, commenting, Signning and creating pages of models are NOT allowed.  We tried to look on a few different computers (I don't know what are the versions or apps have been used), but on two of my computers, all two with the same version of the player it tells me that I can't sign.  If I click the signature box, that nothing is happening.  If I click on the 'Sign' option at the top right, it tells me the prevetn of security settings adding text and/or by placing a signature top of Adobe Reader.

Someone can tell me why it would be signable/savable on some machines but not on others?  Thank you very much!

I am running Windows 7 Professional v 6.1

The document must be enabled for the drive. This allows the reader to do certain things, that it is not normally able to do, such as saving a completed form and signing a digital signature field. To do this in Acrobat 10, select: file > save as > Reader Extended PDF > activate additional features

Tags: Acrobat

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