Can not start my computer hp envy and notification, I get the instruction at 0x6dcf61a0 referenced memory at 0xe19fa418. The memory could not be read
Original title: the pc startup problem
I can't start my computer hp envy and the notification I receive
Theinstruction at 0x6dcf61a0 referenced memory at 0xe19fa418. The memory could not be read
After I ok this threat my laptop screen will begin to Flash and no action more than I can do except power off.
Hello
Thanks for all, but am confused after a lot of links sent u and also the main problem is that I can't connect to my laptop that I told u im unable to take any action.
The first thing that I advised you to do did not connect.
I suggest you read the advice of HP
Run HP diagnostics:
Tags: Windows
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1. what happens when you start your computer in normal mode?
2. what version of Windows is installed on your computer?
3 are you aware of any changes made to the computer, before the show?
Assuming you have Windows Vista or Windows 7 is installed on the computer,
Method 1:
Perform a clean boot and check for the issue.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: once you are done with the boot, follow step 7 of article to put your computer to normal startup.
Method 2:
Check if your computer is configured to start only in safe mode.
a. Click Start, type msconfig and press ENTER.
b. click on the Startup tab.
c. under Start Options, uncheck safe startup.
d. click on apply and OK.
I hope this helps.
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Hi dynamitenews
1. are you able to boot to the desktop?
2. what happens when you try to start the computer?You must have the DVD drive to start the computer using the disk, you cannot use the external hard drive to do the same thing.
Also I suggest you to make sure you have defined the start as CD/DVD-Rom as the first choice option in the BIOS. See below the help link-
http://Windows.Microsoft.com/en-us/Windows7/BIOS-frequently-asked-questionsIf nothing is done, then you can contact the manufacturer support for assistance on setting up the correct boot sequence and check.
BIOS WARNING-
Change (CMOS) BIOS/complementary metal oxide semiconductor settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.I hope this helps.
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Hi MAMARDA,
Welcome to the Microsoft Vista answers Forum!
I would like to ask you a few questions in order to get a better understanding of this issue so that we can better help you.
(a) what version of Windows 7 use you?
(b) what is the exact error message you are getting?
Method 1: You can also try to perform a file system (scan SFC) verification tool. This tool will fix the system files are corrupted.
Scan SFC enforcement procedure:
1. click on the Start button
2. on the Start Menu, click all programs followed by accessories
3. in the menu accessories, right-click on command line option
4. in the drop-down menu that appears, click the "Run as Administrator" option
5. If you have the User Account Control (UAC) enabled, you will be asked permission before the opening of the command line. You simply press the button continue if you are the administrator or insert password etc.
6. in the command prompt window, type: sfc/scannow then press enter
7. a message is displayed to indicate that "the analysis of the system will start.
8. be patient because the analysis may take some time
9. If all the files need replace SFC will replace them. You may be asked to insert your Vista DVD for this process to continue
10. If all goes although you should, after the analysis, see the following message "Windows resource protection not found any breach of integrity.
11. once the scan is finished, close the command prompt window, restart the computer and check.
Method 2: If this is a recent problem that has developed you can try to perform a system restore and check if it works very well.
To restore the operating system to an earlier point in time, follow these steps:
1. Click Start, type system restore in the search box, and then click System Restore in the list programs.
If you are prompted for an administrator password or a confirmation, type your password or click on continue.
2. in the System Restore dialog box, click on choose a different restore point and then click Next
3. in the list of restore points, click a restore point created before you started having the problem, and then click Next
4. click on finish
Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.
For more information, please follow the below given link:
How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista
http://support.Microsoft.com/kb/936212/
Method 3: you can try to start safe mode and restore the system, if you are unable to do it in normal mode.
For a safe boot, you can follow the below given steps:
1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.
Click the Start button, click the arrow next to the button lock and then click on restart.
2. do one of the following:
a. If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.
b. If your computer has multiple operating systems, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.
When you are in safe mode, follow the steps mentioned above to complete the restore of the system.
Hope the helps of information.
Please post back and we do know.Concerning
Jeremy K
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You have a question? It's the poster of the question to the United Nations mark the answer, so the community can see it didn't work and continue to provide answers. If you encounter a problem, please start your own question with all your information so that the community can better help you.
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Hello
Recuva worked for posters that have been in your same situation here
a clean install wipes the hard drive clean of everything
You cannot undo what you've done
If you have lost data, you can try this
http://www.Piriform.com/Recuva
Read also:
Since we don't know exactly how you reinstalled it seek a windows.old folder
How to restore your personal files after you perform a custom Windows Vista or Windows 7 installation
http://support.Microsoft.com/kb/932912
or even return to a previous operating system by using the information in file window.old at the link below
http://support.Microsoft.com/kb/933168
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Reference:
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Hi BSRC$, in stock
- You have security software installed on the computer?
- You receive an error message when you restart the computer?
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http://support.Microsoft.com/kb/950249
Steps to take before you install Windows XP Service Pack 3
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(c) Microsoft Corporation
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Download and run a VBScript script that automates the steps above.
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I think you're right. I had two go wrong in mine, unrelated to the BB.
Please let us know when you get another, and we can go over the options.
Please solve this thread and open a new one when you get the card.
Thank you
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