Can't access subscription

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• I can't access my subscription

  

  I purchased an online subscription as you can see on the photo - I installed all the apps that I needed, but it would only allow me to do as trial versions.

  I just assumed that after the end of the trial period that apps would simply check to my subscription - which didn't happen & now I can't access one of the CC apps I need. I searched on through the forums to find something but juts towards the same place, which does not at all help...

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I

  I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I use a Mac

  Hello

  Please see connect and disconnect activate Cloud Creative applications

  Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

  Concerning

• I made a subscription but I can't access the Muse app, it says that your trial period has expired

  I made a subscription but I can't access the Muse app, it says that your trial period has expired

  Hello

  I see that you have an active subscription to Muse CC.

  Please CC app and sign off again. Check out the link https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Try running the Muse of the applications tab after signing in. If the problem persists then please let me know what operating system are you using and I will tell you more troubleshooting accordingly.

  Kind regards

  Vivek

• I made my subscription but I can't access photoshop

  I made my subscription but I can't access photoshop

  Hello

  Please find the steps to download and install the app https://helpx.adobe.com/creative-cloud/help/download-install-app.html

  Thank you

• I paid for a subscription of one month to muse from adobe, but I can't access it!

  I paid for a subscription of one month to muse from adobe, but I can't access it!

  Hi Nada,

  Your order is being processed, and the subscription will be activated within 24 hours.

  In case you want to check the status of your order, please contact support to contact customer service

  Kind regards

  Akshay

• I can't access my creative cloud subscription.

  My programs run as tests and I have to pay for a subscription, can I use it on another system, it's just the current PC, I'm on I can't access it on.

  Hello

  I think you found the turning wheel on the Adobe CC application.

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  Kind regards

  Sheena

• Can not access my programs CS6. Telling me to renew my subscription even though I own all of the CS6 programs.

  I used the versions updated creative cloud 2015 (CC 2015) for a year with a student permit I received through my college program. Now that my 1 year license is over, I want to continue to use the BOUGHT MY CS6 programs but it tells me to renew my subscription. What should I do? I own ALL of these programs but can not access! I bought my Creative Suite 6 programs in 2013. I have a website I update every day and absolutely need these programs!

  I can't afford simply to pay for a subscription to the CC. That is why I thought that I would continue only to use my programs CS6 once my 1 year increased. Help, please!

  If you still have questions, you can uninstall and reinstall CS6 after uninstalling CC.

  Please refer to: FAQ: how to uninstall creative cloud?

  You can also take a look at this thread on the same topic:

  How we stop to resume my perpetual license CS6 creative cloud?

• My itunes has been recently updated to 12.4.1.6 and now I can't access internet radio.

  My itunes has been recently updated to 12.4.1.6 and now I can't access internet radio. can anyone help? I need to 'join' (that is to say pay) for i-radio now?

  12 iTunes for Mac: listen to Internet radio - https://support.apple.com/kb/PH19478

  May 2016 post with the image of the Internet Radio menu - https://discussions.apple.com/message/30210907#30210907

  Changes in iTunes Radio with the introduction of the Apple Music, August 2015 - https://discussions.apple.com/thread/7197899

  If you mean "iTunes Radio":

  January 2016 - http://www.macrumors.com/2016/01/29/apple-ceases-free-itunes-radio/ - "Friday, January 29, 2016 4:15 am PST by Tim Hardwick.

  Apple today officially ended free streaming of its iTunes Radio stations around the world, integrating the catalog stations in its Apple subscription music service. »

• I can't access Microsoft Technet Forum: your account doesn't have access to the system of forums

  I can't access Microsoft Technet Forum, one day I got this message.

  The only thing that I did before this happened has been commented on in a few messages with my comment with my signature at the bottom.

  Now I get below error, it has been more than a week, someone please help.

  Your account doesn't have access to the forums system.

  Thanks in advance!

  Pankaj

  Hi John,

  Please click on the link mentioned to solve your problem by contacting TechNet below:

  Contact TechNet Customer Service:

  http://TechNet.Microsoft.com/en-us/subscriptions/bb856399.aspx

  I hope this helps.

• Miss me the windows system32 rundll32.exe. I can't access the Add/Remove in the control panel.

  original title: missing file

  Miss me the windows system32 rundll32.exe. I can't access the Add/Remove in the control panel.

  I tried to start - run with my c/d operating system

  I checked for viruses

  I purchase software to remove etc and REG files.

  Now that the devil do?

  Thank you

  If this

  I tried to start - run with my c/d operating system

  means that you have tried to use sfc/scannow from start > run, your experience is not surprising.  This 'solution' is often suggested by people who don't really understand what this command does.  It does not help to restore a missing rundll32.exe file.

  For what is

  I checked for viruses

  What is the name and version of your anti-virus application?  When (approximately) their subscription expires? What other antimalware applications installed?  What other antimalware applications you used recently to scan your computer?

  If you have not yet used the "software to remove the REG files and etc." return for refund or throw it out.  "Registry cleaners", 'tuners', etc. are not useful.  If you used to "clean" the registry, use its "undo" feature (if it has one) to restore the registry.  Longtime MS MVP PA Bear:

  TIP: If you still think again your registry database must be cleaned, repaired, amplified, to the point, healed, twisted, fixed, enlarged, "swept" or optimized (it isn't), read http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions. See also http://blogs.technet.com/markrussinovich/archive/2005/10/02/registry-junk-a-windows-fact-of-life.aspx

  What probably happened is that your antivirus application deleted or quarantined in your file rundll32.exe thinking he was infected.  He could have, but probably not.  In any case, read the post that begins, "That 'solution' is not on my list." in the following thread: http://answers.microsoft.com/en-us/windows/forum/windows_xp-performance/systemrundllexe-not-found/6e30aff2-a88e-4d86-a654-753d54f632d1 you can also read the rest of the posts in this thread.

  Note that c:\windows\system32\dllcache is a hidden folder, but you who type in the address bar of Windows Explorer (or copy and paste), the folder should open anyway.

  Assuming you manage to restore rundll32.exe, download, install, update and run full scans (not at the same time) with each of the following free tools.

  MalwareBytes AntiMalware
  SUPERAntiSpyware

• I can't access my adobe membership in my Photoshop

  I pay for this but I can't access it, why I can't use Photoshop?

  Go to Adobe Creative Cloud

  Hello

  Please see Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Hope that helps!

  Kind regards

  Sheena

• I was only charged monthly fees, but I can't access to Indesign, please help.

  I was only charged monthly fees, but I can't access to Indesign, please help.

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Why can I access is no longer the most version through the desktop application?

  I am a subscriber of creative cloud and I downloaded the Adobe Story app on my MacBook. When I connect through Google Chrome, it shows that I'm connected to Adobe Story more, but when I open the desktop app it tells me I don't have the free version. It worked two weeks ago. So why can't access the version I'm paid for through the desktop application? Why I've been able to up to this point.

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• I can't access my cloud applications creative adobe correctly for the plan of photography. I used to have the full plan and move in terms of photography, and now I can't access my apps under the creative cloud. He said to uninstall and reinstall I tried t

  I can't access my cloud applications creative adobe correctly for the plan of photography. I used to have the full plan and move in terms of photography, and now I can't access my apps under the creative cloud. He said to uninstall and reinstall I have tried to do without success and still get the same error.

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html