I can't access my creative cloud subscription.
My programs run as tests and I have to pay for a subscription, can I use it on another system, it's just the current PC, I'm on I can't access it on.
Hello
I think you found the turning wheel on the Adobe CC application.
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
Kind regards
Sheena
Tags: Adobe
Similar Questions
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Whats up mobile devices that I can use my new creative cloud subscription on?
Whats up mobile devices that I can use my new creative cloud subscription on?
Hello
You can install apps cloud creatives on up to 2 mobile devices.
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Can I access my creative cloud of any computer account?
Can I access my creative cloud of any computer account in order to use my apps?
You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application
You can download the installer for Creative Cloud from here:
Creative cloud help | Creative cloud desktop.After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications
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Can I transfer my Creative Cloud subscription to another account Adobe?
Hello
How can I transfer my account to another email address that has an Adobe account already? We are a business and have a configuration of subscription creative cloud to a specific e-mail address. We want to transfer this license to another employee, that the existing one has been laid off. How can we do this?
Thank you!
Hi JimmytheBullet,
If you are a creative cloud for the user of the team, then you can simply remove the user from the administration console, invite each other to be a member of the team. If it is the individual subscription creative cloud then I'm sorry to say but you can't transfer the account to another.
Kind regards
Abhijit
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I can't access the creative clouds of adobe, nor any of my downloaded software adobe
Guys, it's happened to me whenever I re - download creative cloud adobe, it happens like that, I download the program of clouds, then I download my software had hoped, after that everything is normal, he moved very well and easy, but after I turned off my computer and turn on again once, it still gives me the same message , error 16, I get really annoyed by this, I can't understand why this happens on my pc, in which my other pc at home has all the programs installed (creative cloud to adobe, adobe muse), I installed on this pc, and he never gave problems or mistakes. Would like to know a solution for this, because I really need to learn how to use this program where it will be useful for my work.
Thank you, Lucas.
Error 16 http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
-including DW039, https://forums.adobe.com/thread/1500609
-
I can't access the creative cloud products in Mac app
Hello world
I have a MacBook pro with creative cloud for teams and the app instaled in my computer. With this license can I use it in 2 different computers (staff/work), but this works only once for me, in my work computer.
Is there any solution for this? In both entities that I am connected with the same account but in the fact that my personal computer is showing "trial has expired" and I can't use it
Thanks for the help guys.
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
-
I can't remove my creative cloud subscription and installation of license CS6 persistent.
I removed all of the programs associated with the creative cloud with Win7 Program Manager and the Adobe Creative Suite cleanup tool. I then installed the persistent version of CS6 with a serial number. Whenever I try to launch a CS6 program, I get the dialog box 'Renew subscription' and then locked in a continuous loop: update - continue - Renew.
The Adobe Application Manager is still active on my drive hard but not available in the program manager to uninstall. I signed out of it, until I tried to clean and reinstall CS6.
Any suggestions are appreciated before you go wait in line at the customer service.
You do not turn off. Just as stand-alone install, CC apps require be disabled. Reconnect to the MAO, start one of the applications, run Help--> Deactivate. Disconnect again and when launching programs then enter the permanent serial number.
Mylenium
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Can you access programs creative cloud on several computers as a student?
Hello
I am a student and I recently bought the CC on my laptop, I thought that you could access the program on two computers if not connected at the same time? is it not the case? If this isn't the case, I am able to transfer my subscription to my laptop to my iMac?Yes, you are allowed to have facilities on both machines. To get it on the second machine just repeat the process for IT... install the Manager of cloud connect, and install the applications.
-
Re: URGENT - can't access my creative Cloud Desktop application...
OLA, it happened com meu aplicativo na semana as passou...
O aplicativo Desinstalei e instalei again, mouse.
Hoje explain o mesmo problema esta.
O cloud creative Office nao is conecta.
TEM acontecido isso com muita said.
Grato.
-
How many computers can I use my creative cloud subscription?
How many computers can I use with this download... I have 2 laptops and a desktop computer?
You can install your app cc and programs on an unlimited number of computers.
the only (minor) limitation is that you can only sign-in (and therefore start) programs cc on, more than two computers at the same time, but that is not really a restriction because you can logout of the computers and computer b with c, so you don't have even remember to disconnect to connect on a 3rd.
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URGENT - can not access my creative Cloud Desktop application...
I tried for hours to re - install the application of Office CC as according to your instructions, I have had to uninstall and reinstall it again once, however, it seems impossible to achieve because there is a problem with your server or something else...
I did all the steps explained for you as possible solutions but nothing works-this is urgent and I really need a quick action on your side! That's what I get when I try to install reinstall CC Desktop App:
"Se estan produciendo some problems; intentelo mas nuevo look forward. If el problema, póngase in contacto con support client continuum. »-
How long do you take to solve this problem?
Please at least answer immediately as POSSIBLE all who are poster the same question like this affects in a way really hurt our productivity...
Please give me a joyful ASAP
Seems that only the application Adobe Cc is not able to connect to the server. The apps still work.
Please visit: work page to download th?
-
I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. Help, please?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I want Adobe Creative Cloud subscription, can you help me?
Hello
I am from Pakistan. I want Adobe Creative Cloud subscription, but it is not available in Pakistan, can you help me how to get it? I contacted dealers, but they don't react. One of them said that we have no license. I really need!
Thank you!
Ali
Hi Ali,
Please try to contact Adobe sales as they might be able to help.
Hope that helps!
Kind regards
Sheena
-
Dear Adobe Forum,
I have a Photoshop & Lightroom creative cloud subscription I pay $9.99 per month. Download Adobe Photoshop on a second computer without having to pay a more money? How to make spans of humans, I get with my monthly subscription of $9.99?
Thank you
Eugene Louie
408-202-3820.
You can install it on as many computers as you want, but you can't have two assets at some point and only one user at a time... CC allows disconnect you other computers remotely, which is a big advantage!
-
Why can't access my apps cloud creatives?
Why can't access my apps cloud creatives?
You will need to provide more information describing the problem. Here are some solutions that might help to explain in more detail.
White screen
https://forums.Adobe.com/thread/1249756
Sign-in black screen | Creative cloud desktop application
https://helpx.Adobe.com/creative-cloud/KB/black-screen-sign-in-creative-cloud.html
https://forums.Adobe.com/thread/1970202
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
Creative cloud Installer hangs
https://forums.Adobe.com/thread/1850512
Creative cloud repeated connection errors
https://helpx.Adobe.com/creative-cloud/KB/signed-out-sign-in-required-error-248.html
Download error in the applications tab of Creative Cloud Desktop Application
https://helpx.Adobe.com/creative-cloud/kb/download-error-apps-tab.html
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