Can't access the chat to cancel the subscription

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• I have a student permit a year creative cloud, but after update, I can't access the subscriptions for all apps

  I get error 130:11 when you try to open acrobat, and I can't open my apps because it says that I don't have a subscription.  On July 1, 2015, I bought my student permit that has been for a year.  I really need access to the CC for the work.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I can't access the computer on which I have installed the software the first time

  Hello, I have purchased a license with VIP account and installed on an iMac. Le computer crashed et I had to change it. I bought a new iMac et installed le creative cloud once again.
  Now I have to Install it on a laptop, but I can not do because the first permit is always connected iMac broken.
  I can not access the computer on which I installed the software the first time.
  
  How can I fix the problem ?
  
  Thank you very much

  Contact Adobe technical support (after the end of the week)

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Dear Adobe, I've updated my account, my payment charged 2 times 1 EUR and still I can't access the PS and LR! Pls help me to find a contact in the customer service! Much thanks! Rita Frei

  Dear Adobe, I've updated my account, my payment charged 2 times 1 EUR and still I can't access the PS and LR! Pls help me to find a contact in the customer service! Much thanks! Rita Frei

  Go to Adobe Creative Cloud

  
  

  Hi Rita,.

  For 1 EUR costs please see Adobe Store | Order FAQ and your online payment

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• I bought first elements 14 online just now, unfortunately, I saw that I bought the version of Windows on my Mac computer. How can I access the program to be a Mac?

  I bought first elements 14 online just now, unfortunately, I saw that I bought the version of Windows on my Mac computer. How can I access the program to be a Mac?

  Get a refund and go back and buy the correct version

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Get help with orders, refunds and exchanges (non - CC)

  http://helpx.Adobe.com/x-productkb/global/service-b.html

• I can't access the backups on Time Capsule

  A month ago I deleted from my hard drive and more. I have a MacBook Pro 2012 running macOS. I can't access the files on Time Capsule before is erased in the month of August, I can see the story in the timeline panel, but I don't have access to anything before erasure. Is it possible to access to the files before the wipe?

  A month ago I deleted from my hard drive and more.

  What hard drive you are talking about: one internal on your MacBook Pro (MBP), an external drive attached to the MBP for Time Machine backups, or internal hard drive to time Capsule?

• Can I access the real coordinates of an image in iPhoto?

  Can I access the real coordinates of an image in iPhoto? Places shows a rudimentary map of the location of the photo, but I would like to retrieve numeric values.

  Not in ipHoto, but if you export the non modified original and then open with preview the Inspector will display numeric values assuming that they are in the EXIF data

  LN

• I can't access the contents of Facebook on my Macbook Air.

  I can access the Facebook site, but there is no content available. The page is not filled. It's just empty! Yesterday Facebook has been for a while, and since she is I can't access the content on my laptop. It is available on my iPad and iPhone.

  Try this:

  1. Open a new url with about: permissions
  2. search for facebook in the list on the left
  3. Click on "forget this site".
  4. Restart Firefox

  He works?

• Lack the profile can not access the Profile Manager, cannot be continued

  Yahoo somehow accessed and changed the settings of my browsers safari and firefox, could not change the settings for search engine default for more than a minute, even remove engine from yahoo wouldn't last a minute, so I deleted firefox, re-uploaded, now my profile is missing...

  I can not access the Profile Manager via the Terminal, I can't do anything, Firefox is not operational at this time and I don't know how to fix it.

  In Mac OS X v10.7 and later versions, the ~/Library folder is a hidden folder.

  • http://KB.mozillazine.org/Show_hidden_files_and_folders#Mac_os_x
  • http://KB.mozillazine.org/Profile_folder_-_Firefox#Mac
  • < User > /users//Library/Application Support/Firefox/profiles.ini

  See also:

  • https://support.Mozilla.org/KB/how-run-Firefox-when-your-profile-missing-or-inacc

• I can't access the internet with IE 11 on my PC so I would like to download Firefox on my laptop and install it on my PC. I have been using Firefox on my laptop.

  I use Mozilla Firefox on my laptop and I would like to install it on my PC because Internet Explorer 11 stopped working. I can't access the internet so I downloaded the installer of Firefox on my laptop and saved on my PC. It initializes, but unable to connect to the internet to retrieve the program. How can I work around this problem and install your browser?

  Unfortunately, it did not work. I tried downloading earlier and it cannot connect to the internet. I need the program to install. I reset IE 10 as their recommended technical support and I even tried to reinstall, but that no longer works. I'd rather have Firefox

• I need save a compleetly on flash or hard drive website and study it offline in a place that I can't access the internet

  I need saves a Web site completely on my flash or hard drive and study it offline in a place that I can't access the internet.

  Usually, you can try to access the menu of Firefox and click Save under...
  Make sure the full web page is selected for the page and the major part of its dependencies will download.

  In any case, if the Web page is just a web or a different kind of canvas where you don't need to click anywhere to see it as you want, just print the pages you need in PDF.

  To do this, you can download a free PDF printer, like doPDF or PDFCreator. Just to get Firefox /... print and select DoPDF or PDFCreator as printer. Follow the steps on the screen to convert Web page to PDF, where you will be able to move it and read it with the more comfort you can imagine. Don't forget that the second computer should have a PDF reader, like Adobe Reader, SumatraPDF or Nitro PDF, all free.

• I can't access the store online

  Hello.
  I bought a second hand Journe Touch and I can't access the store online. I always get a blank white screen... until I press the botton left corner (where say "Impressum 6.jt1.co"). Arise then something like a web page... but this isn't the virtual store of Toshiba. So my first question is:
  The store still works?
  Thanks in advance.

  Please check this thread:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=73051

  Also check if a user account is already registered for this device.
  If it s already registered, you will have to ask Toshiba Virtual Store account Reset
  http://APS2.toshiba-tro.de/KB0/OPT0B03250000R01.htm

• I can't access the same website on my Macbook I can on my iPad. The Mac said the site could not be found, but I see only the IPad

  I can't access the same website on my MacBook I can on my IPad. I get a cannot locate the site on the computer, but I can see it on the iPad. Both use Google as a home page and Safari as a browser.

  A single site?

  What site?

  Maybe:

  If Safari is slow, unresponsive, which closes unexpectedly, or has other issues - Apple Support

  Which version of OSX? If it is 'Mac OS X (10.5.5),' as you say it is because the version of Safari is too old

• Firefox has stopped to remember a password and now I can't retrieve the password. How can I access the passwords that Firefox remembered for me?

  I have two youtube accounts, but Firefox has stopped reminding the password on one of them. Unfortunately I remember is no longer the password, like Firefox still remembered up to now. How can I access the password in Firefox, or is that not possible?

  Try the menu Tools, Options and then on the Security tab.

  Look for the "Passwords" section. From there, you should be able to see or manage stored passwords.

• Can not access the recovery on M30 partition

  Hi all

  I use a Toshiba M30. Last week, I uninstalled the old version of Norton Antivus to install the new version of Norton Internet Security. After you have uninstalled the NA, I found that my phone does not work normally. I, therefore, formated C pilot. Then, I could not access the recovery partition to reinstall the OS.

  How can I solve this problem?

  Thank you very much.

  CUONG

  Could you please be a little more clear on the problem.

  You try to use the recovery CD? Why did you format drive C? When you say that you can not access the recovery partition, how are you trying to access? through BACK.

  Sorry, but your question isn't very clear and a bit confusing. Thank you very much

• Load firefox 3.6.14 and now can't access the internet. Computer restored to the previous version works now. 3.6.14 I tried again and the same problem, any ideas?

  Using windows 7. As soon as the update of firefox, I can not access Internet. I tried Internet Explorer works well. I have restored the previous computer Firefox and it works fine. Tried the update again and the same problem can not access the internet.

  This is usually caused by a firewall blocking the new version of Firefox. For more information, see https://support.mozilla.com/kb/Cannot+connect+after+upgrading+Firefox