I can't access the computer on which I have installed the software the first time

Hello, I have purchased a license with VIP account and installed on an iMac. Le computer crashed et I had to change it. I bought a new iMac et installed le creative cloud once again.
Now I have to Install it on a laptop, but I can not do because the first permit is always connected iMac broken.
I can not access the computer on which I installed the software the first time.

How can I fix the problem ?

Thank you very much

Contact Adobe technical support (after the end of the week)

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