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• I uninstalled Acrobat Reader DC for permanently froze running on Windows 8.1. I downloaded the older version (Acrobat Reader XI), but now require a serial number to install it. Where can I get this number? Please help

  I uninstalled Acrobat Reader DC for permanently froze running on Windows 8.1. I downloaded the older version (Acrobat Reader XI), but now require a serial number to install it. Where can I get this number? Please help

  Hello

  What exactly are you installing?

  Reader is a free software from Adobe and doesn't require any software license serial number.

  It seems that you download Acrobat.

  There is not Acrobat Reader XI.

  He ' Acrobat or Reader XI XI.

  Please visit the following link to install the XI player.

  Concerning

  Sukrit diallo

• The administrators password was interrupted due to a separation of the employee, now I have as an administrator. can't make the necessary changes Please HELP

  The administrators password was interrupted due to a separation of the employee, now I like admnin. can't make the necessary changes Please HELP

  Keep passwords secure - Microsoft on passwords strategy
  http://support.Microsoft.com/kb/189126

  What to do if you forget your Windows password:
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-you-forget-your-Windows-password

• I can't open my email account please help me my email id is * address email is removed from the privacy * and my cell number is 09820010620

  I can't open my email account please help me my email id is * address email is removed from the privacy * and my cell number is * deleted phone number *.

  View all Windows Live and Hotmail questions in the appropriate forum found here:
  http://windowslivehelp.com/

  Stupid idea posting your cell phone number.

• Hey, I have probem with Lightroom, when I export, add watermark, when I want to export, and then said "You did not choose a destination folder" Please HELP me PLS

  Hey, I have probem with Lightroom, when I export, add watermark, when I want to export, and then said "You did not choose a destination folder" Please HELP me PLS

  Hi Klemenh,

  In the export of Lightroom window please ensure that you have chosen the location of the export.

  Please check the screenshot:

  

  Concerning

  Tanuj

• Dear Sir, our creative cloud need updating, but always after 70 or 80% update, update stopped creative cloud - (display an error - 184 fetal. How can I solve this problem. Please help me...

  Dear Sir, our creative cloud need updating, but always after 70 or 80% update, update stopped creative cloud - (display an error - 184 fetal. How can I solve this problem. Please help me...

  Please visit get the following message appears when you try to install Illustrator 2015: Exit Code 184

• HP pavilion g6-2149TX: I need these drivers. I can't fix it if you please help me.

  I need these drivers. I can't fix it if you please help me.

  Hello:

  See if these drivers work...

  Unknown:

  This package provides the HP ProtectSmart Hard Drive Protection software (HP 3D Driveguard) for the laptop models running a supported operating system. HP (HP 3D Driveguard) ProtectSmart hard drive Protection software protects the hard drive of "parking the heads ' if the laptop fell accidentally, or is suddenly hit by another object.

  File name: sp61037.exe

  Bluetooth:

  This package contains the installation package driver for Bluetooth from Intel, the notebook models and operating systems.

  File name: sp61660.exe

• Can't recovery my HP laptop please help

  Hi, I have an Hp laptop (model: G62-340US) that I bought in 2009. Finally, it crushed in 2012 and has conducted the test and repeated my system without a reboot disk features. He told me to press F11 to recover my system, but it does not work. I did not initially to create a backup recovery disk when I bought the system but in my defense, the new feature says that a disc would not need to restore the system. Nevertheless, I should created one when even my problem is when I start my computer, the HP logo starts but need me a screen where it tells me that his writing copy protected and that there no disc reboot please install reboot disk. I have tried F11 but nothing happends and I tried esc knock to get recovery screen where I can choose F1 through F11. I chose F11 but it'll still take me to the screen where it ask me to insert the disc to reboot. I hope that my hard drive is not fried and if all goes well at least pay for a disk to reboot. Y at - there a step I'm missing? I mean I can't even get into my operating system (Windows 7) to try to recover from this end. Please help... Thank you.

  You should be able to install a 2.5 "drive hard 9.5 SATA2 mm, up to 1 TB, with no problems. The disc can be either 7200 rpm or 5400 RPM. A disc of 750 GB or 1 TB 7200 RPM may cause a slight decrease in the life of the battery. Other than that, they do not cause any problem and you won't need to replace / upgrade your battery or other components.

  I hate sourcing of a hard drive on eBay and stick to an online retailer or a local store.

  If you have any other questions, feel free to ask.

  Please click the White Star of KUDOS to show your appreciation

• Need of freeware program that can format/reformat a disc SATA0 - please help. Thank you!

  Need software freeware that can format/reformat a disc SATA0 - vendor: WDC
  WD7501AALS-75J7B0 on a Dell Studio 540 desktop, where all the disk space will be
  unpartitioned space C drive:-Please help. Thank you!

  You can use WD Data Lifeguard (free download from WD) to make this work.

• my account has been locked and I can't seem to log in, please help and guide me to unblock my account please?

  My account has been locked and I can't seem to log on. Could you please help and guide me to unlock? I need my old account as soon as possible.

  I assume you mean to your hotmaul account.
  If so, Windows Live questions need to be addressed by Windows Live Solution Center, not by MS Answers.

  Here are some links your need to use:

  1. "Yous has been temporarily blocked shas:
  http://windowslivehelp.com/solution.aspx?SolutionID=f172cbee-3c73-4506-8a1d-4e6e82adb846

  2. If you want to ask questions, here is the forum for discussions of Hotmail:
  http://windowslivehelp.com/forums.aspx?ProductID=1

  Your account is blocked because it is considered that you have violated their code of conduct.
  You have to manage with them and them alone. In Microsoft Answers, we can not help you.

• I deleted the slui.exe system32 file then how can I get it back? Please help me...

  I deleted slui.exe file in the system32 folder to remove this window is not authentic, it is still showing and displaying everything by opening the control panel. Please help me

  As suggested, System Restore is the first option, I'll try:

  How to perform a restore of the system for Windows 7

  If you have your Windows 7 installation disc, you can perform an upgrade of the repair:

  How to make an upgrade of the repair - Notebooks.com

• I can't download the desktop apps - please help

  I just tried to download desktop applications.

  First of all, I tried to download the Photohop - but it kept just running and running for more than an hour. For this purpose, I stopped the installation and deleted computer files. Something named something with "ADOBE"...

  And now I can't download anything. I tried different browsers, but nothing happens.

  Please help me, I need to get started with my-bought-new!

  Thanks in advance,

  Kind regards

  lisenissen

  I have disabled the firewall - bingo! That was the reason...

• I still can't find that recycle bin - please help as it may be complete

  the Recycle Bin does not anywhere on my computer - please help

  Hello

  I suggest to sfc and repeat the steps mentined in the previous answer.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

• I can not open the PC settings, please help!

  I tried to get this working for months, I need to link my account to my computer, but for this I need to go into the settings of PC, but when I do this, it sends me to the start menu. Action not be made without the other isn't what I mean and I need all the help I can get to fix this.

  I ran sfc/scannow process and it came

  Windows resource protection found corrupt files but was unable to solve some
  of them. Details are provided in convertible bonds. Journal windir\Logs\CBS\CBS.log. For
  example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
  supported in offline maintenance scenarios.

  C:\Windows\System32 >

  Help, please

  Hello

  If SFC/scannow reports errors:

  You can extract the file from the Windows 8/8.1 DVD.

  See the tip at the end of Option 3 here:

  How to run the command "SFC/scannow" at startup or in Windows 8/8.1<-- see="" option="">
  http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-Windows-8-a.html

  How to extract the files from the Installation of Windows 7 DVD<- same="" except="" use="" a="">
  8/8.1 DVD
  http://www.SevenForums.com/tutorials/42776-extract-files-Windows-7-installation-DVD.html

  -------------------------------------------------------------

  Or use the DISM tool: (best to have redundant data backups)

  Run this command which will download the necessary files.

  Windows key + X - command prompt (ADMIN):

  Type at the prompt or copy and paste these one at a time: (press ENTER after each)

  DISM / Online/Cleanup-Image /CheckHealth

  DISM / Online/Cleanup-Image /ScanHealth

  DISM / Online/Cleanup-Image /RestoreHealth
  
  How to use DISM to Corruption Fix component Store in Windows 8/8.1 and Windows Server 2012
  http://www.eightforums.com/tutorials/26512-DISM-fixing-component-store-corruption-Windows-8-a.html

  Deployment Image Servicing and Management command-line Options
  http://TechNet.Microsoft.com/en-us/library/hh825079.aspx

  =======================================================

  More troubleshooting if necessary:

  You use a 3rd party antivirus/antispyware/security program? If so many people
  can cause performance problems and applications.

  Check with the support of the system Maker (manufacturer of motherboard for customized systems), their
  online resources and the drivers and ask questions in the forums about known problems.
  Updating the BIOS , drivers of low level chipset and embedded and separate major
  device drivers (anyone who can have an impact on the speed of startup and performance).

  Note the use of Win Key + X and Win Key + W (to go on the Control Panel, Run and parameters
  According to needs). Win + D key calls the office and using Win Key active / disable the office and
  Splash screen.

  Check startup programs.

  Right-click in the left lower corner - Manager of tasks
  Or Windows key + X - Manager of tasks
  Or right click on the taskbar - task manager

  Check the Startup tab.

  More troubleshooting:

  How to perform a clean boot for a problem in Windows Vista, Windows 7,
  or Windows 8
  http://support.Microsoft.com/kb/929135

  Other programs to help:

  Autoruns - free - see what programs are configured to start automatically
  When your system boots and you connect. Autoruns also shows you the complete list
  locations of registry and files where applications can configure start automatic settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Explorer - free - find out what files, registry keys, and other objects
  processes have open, which DLLs they have loaded and more. This unique
  powerful utility will show you even owned by each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  =======================================================

  If necessary:

  Try to do a "Refresh your PC without affecting your files" (or modification of your personal data
  settings) or even a restore. Be prepared to re - install the programs, applications will remain.
  And having redundant backups of your files on the disk main hard is always a
  good idea.

  Windows 8 includes special discount methods (keep files and settings) or a reset
  (new installation remove all).

  How to restore, refresh or reset your PC
  http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC

  How to create a system image to refresh your PC in Windows 8
  http://support.Microsoft.com/kb/2748351

  How to update Windows 8 and 8.1
  http://www.eightforums.com/tutorials/2293-refresh-Windows-8-a.html

  How to reset Windows 8 and 8.1
  http://www.eightforums.com/tutorials/2302-reset-Windows-8-a.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I can't connect to my user, please help!

  Why can't I connect to my windows after I click on my user account, (when I click on my user account he connect on my windows then it return to the Welcome screen). This after my computer infected by some kind of stupid virus. Please give me help. And sorry for my English

  Hello Naro_Kh,

  Sorry you are having this problem!  I added a few URL below with users who have had a virus on his computer and the steps to resolve.

  Virus on XP:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-security/have-a-virus-on-XP-computer-unable-to-run-removal/3da5f410-654e-E011-8dfc-68b599b31bf5

  How to remove:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-security/how-to-remove-Windows-XP-Recovery-virus/8d7740ea-FA98-46DA-8371-ecd24aabf307

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-security/XP-guardian-is-this-a-virus/1393911e-2321-40F2-891c-9be571f3074f

  Thank you

  James