I can't download the desktop apps - please help

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  If SFC/scannow reports errors:

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  See the tip at the end of Option 3 here:

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  -------------------------------------------------------------

  Or use the DISM tool: (best to have redundant data backups)

  Run this command which will download the necessary files.

  Windows key + X - command prompt (ADMIN):

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  DISM / Online/Cleanup-Image /CheckHealth

  DISM / Online/Cleanup-Image /ScanHealth

  DISM / Online/Cleanup-Image /RestoreHealth
  
  How to use DISM to Corruption Fix component Store in Windows 8/8.1 and Windows Server 2012
  http://www.eightforums.com/tutorials/26512-DISM-fixing-component-store-corruption-Windows-8-a.html

  Deployment Image Servicing and Management command-line Options
  http://TechNet.Microsoft.com/en-us/library/hh825079.aspx

  =======================================================

  More troubleshooting if necessary:

  You use a 3rd party antivirus/antispyware/security program? If so many people
  can cause performance problems and applications.

  Check with the support of the system Maker (manufacturer of motherboard for customized systems), their
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  Updating the BIOS , drivers of low level chipset and embedded and separate major
  device drivers (anyone who can have an impact on the speed of startup and performance).

  Note the use of Win Key + X and Win Key + W (to go on the Control Panel, Run and parameters
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  Check startup programs.

  Right-click in the left lower corner - Manager of tasks
  Or Windows key + X - Manager of tasks
  Or right click on the taskbar - task manager

  Check the Startup tab.

  More troubleshooting:

  How to perform a clean boot for a problem in Windows Vista, Windows 7,
  or Windows 8
  http://support.Microsoft.com/kb/929135

  Other programs to help:

  Autoruns - free - see what programs are configured to start automatically
  When your system boots and you connect. Autoruns also shows you the complete list
  locations of registry and files where applications can configure start automatic settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Explorer - free - find out what files, registry keys, and other objects
  processes have open, which DLLs they have loaded and more. This unique
  powerful utility will show you even owned by each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  =======================================================

  If necessary:

  Try to do a "Refresh your PC without affecting your files" (or modification of your personal data
  settings) or even a restore. Be prepared to re - install the programs, applications will remain.
  And having redundant backups of your files on the disk main hard is always a
  good idea.

  Windows 8 includes special discount methods (keep files and settings) or a reset
  (new installation remove all).

  How to restore, refresh or reset your PC
  http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC

  How to create a system image to refresh your PC in Windows 8
  http://support.Microsoft.com/kb/2748351

  How to update Windows 8 and 8.1
  http://www.eightforums.com/tutorials/2293-refresh-Windows-8-a.html

  How to reset Windows 8 and 8.1
  http://www.eightforums.com/tutorials/2302-reset-Windows-8-a.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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