can, t connect windows

my laptop is turned on, but I can't login on request a password that there is a user name box, and then a box passsword its microsoft windows xp professional, I know that he is old, but my son loves the laptop and I have a lot of things on it what should I do?

Hello

Please, try to restart your laptop and keep pressing F8 until you get to the safe mode window.

Select safe mode, after a while, you should have 2 users to choose from the administrator and the user name you need a password.

Try the Admin without password, if it opens change other user & admin passwords and protect somewhere a note of them.

Please keep in mind that my answer is based on the information in your message. More the better I can answer, Slan go foill, Paul

Tags: Windows

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