Can't get iTunes working. He needs Service Pack2?

I just downloaded iTunes, and it does not work.  The requirements he speaks was Service Pack 2 must be installed.  Should I install it?  I'm just trying to use the iTunes card I bought.

Looking forward to your prompt response.
Sincerely,
Ingrid Zimmer

There is no Service Pack 2 for Windows 7.

Trying to download iTunes again, but instead run the installer from its current location, try saving it to your hard drive and then run the configuration file.

Problem installing iTunes or QuickTime for Windows
http://support.Apple.com/kb/ht1926

iTunes for Windows Vista or Windows 7: troubleshooting...
http://support.Apple.com/kb/ts1717

You can try both uninstalling and reinstalling as a new user to see if that helps:
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

If this isn't the case, I recommend you contact Apple for assistance.

Tags: Windows

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