I can not get my work window Defender

I hit the defender of the window and I can not go to work it says contact your computer peron and he says to activate Group Policy

Hello anonymous 334,

Thanks for posting on the Microsoft answers Forums.

Make sure you have Windows Defender active:

  1. Open Windows Defender by clicking on the button start , clicking all programs, and then click Windows Defender.

  2. Click on tools and then click Options.

  3. Under the administrator options, select or clear the check box use Windows Defender and then click Save. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    Do you have any other type of antivirus installed on your computer? What other security products are installed on your host computer (anti-virus, anti-malware, anti-spam, firewall, etc.)?
    These can interfere and stop Windows Defender from work. I would try and disable the other product temporarily and see if Windows Defender starts.

    When you enter the Services (services.msc), the Windows Defender service applet is listed for the automatic start mode? This is shown as disabled, then it never starts.
    If it is shown as currently stopped (with automatic or manual startup mode), can manually start you it?

    You have errors where the viewer in the application log dealing with Windows defender? If so, then that can give you a clue as to what is perhaps the problem.

    If please reply back and let us know the results of your tests.

    Thank you

Marilyn
Microsoft Answers Support Engineer
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Tags: Windows

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