Can't print or scan documents with Canon MG2470 printer (2400 series)

Original title: install a driver for the Canon 2400 series printer

Hello

I am currently not able to print or scan documents with my Canon MG2470 printer (2400 series), that worked perfectly until a few days ago.

I tried to reinstall the software of the printer, including the driver, but the latter does not settle.  The control panel displays a yellow triangle with an exclamation mark against the Canon 2400 printer, but when I "fix" the problem, it remains unresolved.  Accordingly, my 'Cute pdf writer' is set as the default printer that is not of much use.

Regarding documents scanning with the same printer, I now get the error code 5156.69 to come, but I don't seem to be able to solve this problem either.

Any help on this issue would be appreciated.

Norman

Hi Norman,

This problem can occur because of corrupt drivers, incompatible drivers, due to the printer settings, missing updates, and problems with the printer.

Please follow the steps mentioned in the following link:

Solve printer problems

http://Windows.Microsoft.com/en-in/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

I also suggest you try to install the latest version of the printer driver and software from the printer manufacturer website. Consult the following link:

http://www.USA.Canon.com/Cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg2420#DriversAndSoftware

Please answer us on the State of the question you tio assist also.

Tags: Windows

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