Can't turn on my XP computer, includes a multi driver error

He has a multi driver error I can enter the command prompt, but it doesn't let me do a chkdsk r he says he's busy and just a chkdsk there doing nothing, but does not go into windows? any suggestions

Hi JeannieBellLW,
 
-What exactly happens when you try to boot into normal mode on your computer?
-You receive an error message? If Yes, indicate the same.
-What has been the recent change that was made on your computer before this problem started to happen?
 
Try to start your computer in safe mode and check if you can successfully start.
 

Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

Refer to this article to do the same thing:

Tags: Windows

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