Can't watch any video. Just get a black box with no sound.

Can't watch any video.  Just get a black box with no sound.

Hello

This happens in Windows or browser?

1.

Make sure you have the latest video card drivers. If you are already on the latest graphics card drivers, uninstall and install a version or a few versions behind the last to make sure this isn't a last number one driver. If you have already experienced with the driver of the card later and earlier versions, please give the beta driver for your video card to try if they are available.

2.

Disable hardware acceleration in your browser if the problem occurs in browsers only:

Chrome - http://www.sevenforums.com/tutorials/271264-chrome-gpu-hardware-acceleration-turn-off.html

Firefox - https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_turn-off-hardware-acceleration

IE - http://www.sevenforums.com/tutorials/149063-internet-explorer-gpu-hardware-acceleration-turn-off.html

Kind regards

Patrick

Tags: Windows

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