cancel the adoption phase = prepare duly completed successfully

Similar Questions

• adoption phase = prepare failed

  Hi all

  EBS R12.2.4

  11 GR 2

  OL6.5

  I'm running adoption phase = prepare but I got error

  Please help how to solve problems.

  Thank you

  JC

  $ adop-status

  Enter the password for APPS:

  Current patch ID of Session: 7

  Name of node node Type Phase status started completed elapsed

  --------------- --------------- --------------- --------------- ------------------------------ ------------------------------ ------------

  fitr12 master PREPARE failed February 3-16 15:12:58 + 08:00 February 3-16 15:16:09 + 08:00 0:03:11

  APPLY NOT STARTED

  FINALIZE NOT STARTED

  COMMISSIONING IS NOT STARTED

  CLEANING NOT STARTED

  Folder synchronization system used in this Patching Cycle: light

  $ adopscanlog-latest = yes

  Directory/scanning/u02/TEMP/appcrp/CRP/fs_ne/EBSapps/log/adoption/7...

  /U02/temp/appcrp/CRP/fs_ne/EBSapps/log/adop/7/adop_20160203_151059.log:

  -----------------------------------------------------------------------

  #(166-170) lines:

  [EVENT]     The call: /u01/appcrp/CRP/fs1/EBSapps/appl/ad/12.0.0/patch/115/bin/txkADOPPreparePhaseSynchronize.pl

  [STATEMENT] Output directory: / u01/appcrp/CRP/fs_ne/EBSapps/log/adoption/7/prepare_20160203_151059/CRP_fitr12

  [UNEXPECTED] Erreur s'est produite lors de l'exécution « perl /u01/appcrp/CRP/fs1/EBSapps/appl/ad/12.0.0/patch/115/bin/txkADOPPreparePhaseSynchronize.pl-contextfile=/u01/appcrp/CRP/fs1/inst/apps/CRP_fitr12/appl/admin/CRP_fitr12.xml-patchcontextfile=/u01/appcrp/CRP/fs2/inst/apps/CRP_fitr12/appl/admin/CRP_fitr12.xml - promptmsg = cacher - console = off - patchtop = / u01/appcrp/CRP/fs_ne/EBSapps/patch - mode = mise à jour - sessionid = 7 - timestamp = 20160203_151059 - workercount = 4 - outdir = / u01/appcrp/CRP/fs_ne/EBSapps/journal/adop/7/prepare_20160203_151059/CRP_ fitr12 - autoskip = no ".

  [UNEXPECTED] Error then that subroutine runSyncFS called

  [PROCEDURE] [EARLY 2016/02/03 15:15:57] Check and stop Patch Server Admin

  #(167-171) lines:

  [STATEMENT] Output directory: / u01/appcrp/CRP/fs_ne/EBSapps/log/adoption/7/prepare_20160203_151059/CRP_fitr12

  [UNEXPECTED] Erreur s'est produite lors de l'exécution « perl /u01/appcrp/CRP/fs1/EBSapps/appl/ad/12.0.0/patch/115/bin/txkADOPPreparePhaseSynchronize.pl-contextfile=/u01/appcrp/CRP/fs1/inst/apps/CRP_fitr12/appl/admin/CRP_fitr12.xml-patchcontextfile=/u01/appcrp/CRP/fs2/inst/apps/CRP_fitr12/appl/admin/CRP_fitr12.xml - promptmsg = cacher - console = off - patchtop = / u01/appcrp/CRP/fs_ne/EBSapps/patch - mode = mise à jour - sessionid = 7 - timestamp = 20160203_151059 - workercount = 4 - outdir = / u01/appcrp/CRP/fs_ne/EBSapps/journal/adop/7/prepare_20160203_151059/CRP_ fitr12 - autoskip = no ".

  [UNEXPECTED] Error then that subroutine runSyncFS called

  [PROCEDURE] [EARLY 2016/02/03 15:15:57] Check and stop Patch Server Admin

  [EVENT]     [EARLY 2016/02/03 15:15:58] Check and stop Patch FS Server Admin

  #(177-181) lines:

  [STATEMENT] Skip the check and Stop Patch Node Manager step.

  [PROCEDURE] [END 2016/02/03 15:16:09] Check and stop the Patch Node Manager

  [ERROR]     Prepare phase completed with errors or warnings. Check the log files.

  [STATEMENT] SQL statement: "update ad_adop_sessions".

  set status = 'F'

  /U02/temp/appcrp/CRP/fs_ne/EBSapps/log/adop/7/prepare_20160203_151059/CRP_fitr12/TXK_SYNC_update_Wed_Feb_3_15_15_38_2016/txkADOPPreparePhaseSynchronize_Wed_Feb_3_15_15_38_2016.log:

  ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

  #(316-318) lines:

  TIME: Kills Feb 3 15:15:57 2016

  FUNCTION: main::validatePatchLocation [level 1]

  ERRORMSG: / u01/appcrp/CRP/fs_ne/EBSapps/patch/18955265 directory does not exist.

  I mean to the point where you have cloned the source environment.

  When clone you your source environment, which is your level of apps, / U01/U02.

  Why you have 2 level apps mount points.

  According to my understanding, this leads to confusion.

  Kind regards

  Hugues

• adoption phase = prepare error R12.2

  Hello, I'm going to install a patch in 12.2 EBS server. LIVE demo version

  I use adoption. but initially when I'm in: adopted phase = prepare I got the I got an ERROR:

  

  Someone can help me.

  I have attached the log.

  Thank you!

  Hi . Bashar and Kj - Kiran jawad

  Finally, I found the solution.

  I checked anoter newspaper found in:

  / D01/Oracle/screws/fs_ne/EBSapps/log/adoption/4/fs_clone_20150520_105729/VIS_ebs122/TXK_SYNC_create_Wed_May_20_10_58_31_2015

  'CloneContext_FSCloneApplyAppsTier_05201058.log '.

  This log shows:

  Check if the EBS_LOGON trigger is enabled

  Disable the EBS_LOGON trigger.

  Fusion Middleware House value: / d01/oracle/SCREWS/fs2/FMW_Home

  Value of the Oracle Home tools: /d01/oracle/VIS/fs2/EBSapps/10.1.2

  Web Oracle Home value: / d01/oracle/SCREWS/fs2/FMW_Home/webtier

  Appl TOP value: / d01/oracle/SCREWS/fs2/EBSapps/appl

  COMMON HIGH value: / d01/oracle/SCREWS/fs2/EBSapps/comn

  Default Base instance: / d01/oracle/SCREWS

  srcJDKDirName = util/jdk32

  s_fmw_jdktop for the 64-bit platform is = / d01/oracle/SCREWS/fs2/EBSapps/comn/util/jdk64

  Determination of ConfigHome...

  ERROR: Could not clone the file of execution because of the following exception context:

  AC-00005: no write permission to create the folder context - /tmp/temp.xml

  Asked by oracle.apps.ad.context.AppsContext

  ERROR: Failed to clone the runtime context file to refresh the context of Patch file

  Then, the solution was in / tmp, the permissions:

  with the root user:

  chmod 777-r/tmp

  And now I can do: "adoption phase = prepare."

  Thanks for your help.

• ADOPTION PHASE prepare crashes at txkADOPPreparePhaseSynchronize.pl

  Hi all

  EBS 12.2.4 and make ADOPTION prepare phase and it crashes right here. I don't see any errors on the CLONE newspapers.

  ************

  Start of session *.
  version: 12.2.0
  begins: Friday, June 12, 2015 21:37:40

  APPL_TOP is set to/data/nfs_share/d01/oracle/PROD/fs1/EBSapps/appl
  [STATEMENT] [EARLY 2015/06/12 21:37:40] Determine the admin node
  [STATEMENT] [END 2015/06/12 21:37:42] Determine the admin node
  [STATEMENT] [EARLY 2015/06/12 21:37:44] Acquisition of a lock on the sessions table
  [STATEMENT] [END 2015/06/12 21:37:45] Acquisition of a lock on the sessions table
  [STATEMENT] [EARLY 2015/06/12 21:37:45] Check that the waiting for sessions
  [STATEMENT] [EARLY 2015/06/12 21:37:48] Staging of the current session
  [STATEMENT] [EARLY 2015/06/12 21:37:52] Check if the node 'ebswl' is abandoned
  [STATEMENT] [END 2015/06/12 21:37:54] Check if the node 'ebswl' is abandoned
  [STATEMENT] [END 2015/06/12 21:37:55] Staging of the current session
  [STATEMENT] [EARLY 2015/06/12 21:37:58] Unlock sessions table
  [STATEMENT] [END 2015/06/12 21:37:59] Unlock sessions table
  [STATEMENT] [EARLY 2015/06/12 21:37:59] adzdoptl.pl run
  [STATEMENT] Session ID: 16
  [STATEMENT] Phase: prepare
  [STATEMENT] Log file: /data/nfs_share/d01/oracle/PROD/fs_ne/EBSapps/log/adop/16/adop_20150612_213726.log
  [STATEMENT] [EARLY 2015/06/12 21:38:06] prepare phase
  [STATEMENT] PREPARE Phase START TIME: 06/12/2015-21:38:07
  [STATEMENT] [EARLY 2015/06/12 21:38:12] Configuration validation
  [STATEMENT] The call: /data/nfs_share/d01/oracle/PROD/fs1/EBSapps/appl/ad/12.0.0/patch/115/bin/txkADOPPreparePhaseSanityCheck.pl
  [STATEMENT] Output directory: / data/nfs_share/d01/oracle/PROD/fs_ne/EBSapps/log/adoption/16/prepare_20150612_213726/PROD_ebswl

  Program: launched @ Fri Jun 12 21:38:15 2015

  Log File = /data/nfs_share/d01/oracle/PROD/fs_ne/EBSapps/log/adop/16/prepare_20150612_213726/PROD_ebswl/TXK_SANITY_filesystemcheck_Fri_Jun_12_21_38_15_2015/txkADOPPreparePhaseSanityCheck_Fri_Jun_12_21_38_15_2015.log

  
  Program: complete @ Fri Jun 12 21:38:16 2015

  [STATEMENT] [END 2015/06/12 21:38:16] Configuration validation
  [STATEMENT] [EARLY 2015/06/12 21:38:17] Detect FS config changes
  [STATEMENT] [EARLY 2015/06/12 21:38:18] The execution of adConfigChangeDetector on ebswl
  [STATEMENT] The call: /data/nfs_share/d01/oracle/PROD/fs1/EBSapps/appl/ad/12.0.0/patch/115/bin/adConfigChangeDetector.pl
  [STATEMENT] Output directory: /data/nfs_share/d01/oracle/PROD/fs_ne/EBSapps/log/adop/16/prepare_20150612_213726/PROD_ebswl/adConfigChanges.log
  The log file is /data/nfs_share/d01/oracle/PROD/fs_ne/EBSapps/log/adop/16/prepare_20150612_213726/PROD_ebswl/adConfigChanges.log

  / Data/nfs_share/D01/Oracle/prod/FS1/inst/Apps/PROD_ebswl/Appl/admin/cutover directory not found, so configuration changes cannot be detected.
  The folder may have been deleted intentionally or accidentally. Or, if it comes to the first cycle of the adoption, the directory will be created only after failover.

  Without this directory, configuration changes will be propagated in the filesystem patch with force.

  Detected configuration change.
  [STATEMENT] [END 2015/06/12 21:38:23] The execution of adConfigChangeDetector on ebswl
  [STATEMENT] Config changes detected in ebswl
  [STATEMENT] [EARLY 2015/06/12 21:38:24] Insert the Config clone online tracking for the NŒUD: ebswl
  [STATEMENT] [END 2015/06/12 21:38:29] Insert the Config clone online tracking for the NŒUD: ebswl
  [STATEMENT] [END 2015/06/12 21:38:30] Detect FS config changes
  [STATEMENT] [EARLY 2015/06/12 21:38:31] Check to see if, in anticipation of cleaning measures exist
  [STATEMENT] Check if pending clean-up
  [STATEMENT] [EARLY 2015/06/12 21:38:34] The cleaning steps
  [STATEMENT] Cleaning call because the cleaning has not been accrued in the previous session of patching.
  [STATEMENT] [EARLY 2015/06/12 21:38:36] Cleaning steps
  [STATEMENT] [EARLY 2015/06/12 21:38:38] Break-in DDLS CLEANING table manager ddl
  [STATEMENT] [Early 2015/06/12 21:38:39] ADOP::DefaultsFileUtil:substituteDefaultsFileTokensForPatchApplTop
  [STATEMENT] Default values for reading file /data/nfs_share/d01/oracle/PROD/fs1/EBSapps/appl/admin/PROD/adalldefaults.txt
  [STATEMENT] Substitution of chips...
  [STATEMENT] Regenerate default file...
  [STATEMENT] [End 2015/06/12 21:38:39] ADOP::DefaultsFileUtil:substituteDefaultsFileTokensForPatchApplTop
  [STATEMENT] Calling: adpatch options = /hotpatch, interactive nocompiledb = no console only = no workers = reboot 24 = no abandonment = Yes defaultsfile=/data/nfs_share/d01/oracle/PROD/fs1/EBSapps/appl/admin/PROD/adalldefaults.txt patchtop=/data/nfs_share/d01/oracle/PROD/fs1/EBSapps/appl/ad/12.0.0/patch/115/driver logfile = cleanup.log driver = ucleanup.drv
  [STATEMENT] ADPATCH logs directory: / data/nfs_share/d01/oracle/PROD/fs_ne/EBSapps/log/adoption/16/prepare_20150612_213726/PROD_ebswl/log
  [STATEMENT] Race: options adpatch /hotpatch, interactive nocompiledb = no = no console only = no workers = reboot 24 = no abandonment = Yes defaultsfile=/data/nfs_share/d01/oracle/PROD/fs1/EBSapps/appl/admin/PROD/adalldefaults.txt patchtop=/data/nfs_share/d01/oracle/PROD/fs1/EBSapps/appl/ad/12.0.0/patch/115/driver logfile = cleanup.log driver = ucleanup.drv stdin = yes

  Managed to create directory
  [STATEMENT] [END 2015/06/12 21:39:01] Break-in DDLS CLEANING table manager ddl
  [STATEMENT] [EARLY 2015/06/12 21:39:02] Report generation to view all DDL to ad_zd_ddl_handler
  [STATEMENT] Report: /data/nfs_share/d01/oracle/PROD/fs1/EBSapps/appl/ad/12.0.0/sql/ADZDALLDDLS.sql

  [STATEMENT] Output: /data/nfs_share/d01/oracle/PROD/fs_ne/EBSapps/log/adop/16/prepare_20150612_213726/PROD_ebswl/adzdallddls.out

  [STATEMENT] [END 2015/06/12 21:39:05] Report generation to view all DDL to ad_zd_ddl_handler
  [STATEMENT] Cleaning of the call in STANDARD mode
  [STATEMENT] [WARNING] Cleaning may take some time. Please wait.
  [STATEMENT] [END 2015/06/12 21:39:09] Cleaning steps
  [STATEMENT] [EARLY 2015/06/12 21:39:10] Report is generated to display the status of cleaning
  [STATEMENT] Report: /data/nfs_share/d01/oracle/PROD/fs1/EBSapps/appl/ad/12.0.0/sql/ADZDCLEANUPRP.sql

  [STATEMENT] Output: /data/nfs_share/d01/oracle/PROD/fs_ne/EBSapps/log/adop/16/prepare_20150612_213726/PROD_ebswl/adzdcleanuprp.out

  [STATEMENT] [END 2015/06/12 21:39:46] Report is generated to display the status of cleaning
  [STATEMENT] [END 2015/06/12 21:39:50] The cleaning steps
  [STATEMENT] No. pending the actions of cleaning, proceed with other steps
  [STATEMENT] [END 2015/06/12 21:39:52] Check to see if, in anticipation of cleaning measures exist
  [STATEMENT] [EARLY 2015/06/12 21:39:53] Delete rows in the ad_patches_tables table
  [STATEMENT] [END 2015/06/12 21:39:55] Delete rows in the ad_patches_tables table
  [STATEMENT] [EARLY 2015/06/12 21:39:56] Performing DB sanity checks
  [STATEMENT] [EARLY 2015/06/12 21:39:56] Check if there are users of the edition enabled
  [STATEMENT] [END 2015/06/12 21:39:58] Check if there are users of the edition enabled
  [STATEMENT] [EARLY 2015/06/12 21:39:59] Perform a check of the existence of service patch
  [STATEMENT] [END 2015/06/12 21:40:01] Perform a check of the existence of service patch
  [STATEMENT] [EARLY 2015/06/12 21:40:02] Check for clearance and the existence of the Logon trigger
  [STATEMENT] [END 2015/06/12 21:40:04] Check for clearance and the existence of the Logon trigger
  [STATEMENT] [END 2015/06/12 21:40:05] Performing DB sanity checks
  [STATEMENT] [EARLY 2015/06/12 21:40:05] Tablespace report generation
  [STATEMENT] [EARLY 2015/06/12 21:40:07] Report is generated to display the status of the large storage spaces. (ie. the free space)
  [STATEMENT] Report: /data/nfs_share/d01/oracle/PROD/fs1/EBSapps/appl/ad/12.0.0/sql/ADZDSHOWTS.sql

  [STATEMENT] Output: /data/nfs_share/d01/oracle/PROD/fs_ne/EBSapps/log/adop/16/prepare_20150612_213726/PROD_ebswl/adzdshowts.out

  [STATEMENT] [END 2015/06/12 21:40:10] Report is generated to display the status of the large storage spaces. (ie. the free space)
  [STATEMENT] [END 2015/06/12 21:40:10] Tablespace report generation
  [STATEMENT] [EARLY 2015/06/12 21:40:11] Run the competitor program ADZDPATCH
  [STATEMENT] [EARLY 2015/06/12 21:40:15] Check the status of the competitor program ADZDPATCH
  [STATEMENT] Status of ADZDPATCH:
  [STATEMENT] The next available simultaneous Manager will process this request.  This
  request will process as soon as the concurrent Manager ended his
  current processing and the processing of other applications to this
  request. The SYSADMIN user submitted this request on June 12, 2015 21:40:14.  NO.
  measures to be taken. It is a normal condition. You can speed up the beginning of
  the processing of this application by reducing its priority value. Only the
  Responsibility of the system administrator can update the values of priority of application.
  [STATEMENT] [END 2015/06/12 21:40:19] Check the status of the competitor program ADZDPATCH
  [STATEMENT] The concurrent application number: 474176
  [STATEMENT] [END 2015/06/12 21:40:51] Run the competitor program ADZDPATCH
  [STATEMENT] [EARLY 2015/06/12 21:40:52] Report generation to view all DDL to ad_zd_ddl_handler
  [STATEMENT] Report: /data/nfs_share/d01/oracle/PROD/fs1/EBSapps/appl/ad/12.0.0/sql/ADZDALLDDLS.sql

  [STATEMENT] Output: /data/nfs_share/d01/oracle/PROD/fs_ne/EBSapps/log/adop/16/prepare_20150612_213726/PROD_ebswl/adzdallddls.out

  [STATEMENT] [END 2015/06/12 21:40:56] Report generation to view all DDL to ad_zd_ddl_handler
  [STATEMENT] [EARLY 2015/06/12 21:40:56] Check and create Patch (if necessary) edition
  [STATEMENT] [EARLY 2015/06/12 21:40:57] Check if the edition Patch already exists
  [STATEMENT] There is no Edition of patch
  [STATEMENT] [EARLY 2015/06/12 21:41] Edition of Patch creation
  [STATEMENT] [END 2015/06/12 21:41:17] Edition of Patch creation
  [STATEMENT] [END 2015/06/12 21:41:18] Check if the edition Patch already exists
  [STATEMENT] [END 2015/06/12 21:41:18] Check and create Patch (if necessary) edition
  [STATEMENT] [EARLY 2015/06/12 21:41:19] The steps to synchronize data FS
  [STATEMENT] [EARLY 2015/06/12 21:41:20] Steps to CLONE FS to EXECUTE it and PATCH appltops
  [STATEMENT] [END 2015/06/12 21:41:25] Steps to CLONE FS to EXECUTE it and PATCH appltops
  [STATEMENT] [EARLY 2015/06/12 21:41:26] The steps for syncup FS of RUN and PATCH appltops
  [STATEMENT] [EARLY 2015/06/12 21:41:28] Sync FS RUN and PATCH
  [STATEMENT] The call: /data/nfs_share/d01/oracle/PROD/fs1/EBSapps/appl/ad/12.0.0/patch/115/bin/txkADOPPreparePhaseSynchronize.pl
  [STATEMENT] Output directory: / data/nfs_share/d01/oracle/PROD/fs_ne/EBSapps/log/adoption/16/prepare_20150612_213726/PROD_ebswl

  Program: launched @ Fri Jun 12 21:41:30 2015

  Logfile = /data/nfs_share/d01/oracle/PROD/fs_ne/EBSapps/log/adop/16/prepare_20150612_213726/PROD_ebswl/TXK_SYNC_update_Fri_Jun_12_21_41_30_2015/txkADOPPreparePhaseSynchronize_Fri_Jun_12_21_41_30_2015.log

  cmd = / data/nfs_share/d01/oracle/PROD/fs1/EBSapps/comn/util/jdk32/jre/bin/java - classpath /data/nfs_share/d01/oracle/PROD/fs1/FMW_Home/Oracle_EBS-app1/shared-libs/ebs-appsborg/WEB-INF/lib/ebsAppsborgManifest.jar:/data/nfs_share/d01/oracle/PROD/fs1/EBSapps/comn/java/classes-mx256m oracle.apps.ad.tools.configuration.ADOPCustomSyncUp - contextFile /data/nfs_share/d01/oracle/PROD/fs1/inst/apps/PROD_ebswl/appl/admin/PROD_ebswl.xml - custSyncDrv /data/nfs_share/d01/oracle/PROD/fs_ne/EBSapps/appl/ad/custom/adop_sync.drv - logFile/data/nfs_share / D01 /. Oracle/prod/fs_ne/EBSapps/log/adop/16/prepare_20150612_213726/PROD_ebswl/TXK_SYNC_update_Fri_Jun_12_21_41_30_2015/txkADOPCustomSyncUp.log - promptmsg 'hide '.
  ADOPTION Custom Synchorization executed successfully

  Program: complete @ Fri Jun 12 21:41:49 2015

  [STATEMENT] [END 2015/06/12 21:41:49] Sync FS RUN and PATCH
  [STATEMENT] [END 2015/06/12 21:41:50] The steps for syncup FS of RUN and PATCH appltops
  [STATEMENT] [EARLY 2015/06/12 21:41:51] Steps for CONFIG_CLONE FS to EXECUTE it and PATCH appltops
  [STATEMENT] There is a clone session waiting for the file system/data/nfs_share/d01/oracle/PROD/fs2
  [STATEMENT] [EARLY 2015/06/12 21:41:56] FS CONFIG_CLONE following steps
  [STATEMENT] [EARLY 2015/06/12 21:41:57] CONFIG_CLONE PATCH FS with RUN FS
  [STATEMENT] The call: /data/nfs_share/d01/oracle/PROD/fs1/EBSapps/appl/ad/12.0.0/patch/115/bin/txkADOPPreparePhaseSynchronize.pl
  [STATEMENT] Output directory: / data/nfs_share/d01/oracle/PROD/fs_ne/EBSapps/log/adoption/16/prepare_20150612_213726/PROD_ebswl

  Program: launched @ Fri Jun 12 21:42 2015

  Logfile = /data/nfs_share/d01/oracle/PROD/fs_ne/EBSapps/log/adop/16/prepare_20150612_213726/PROD_ebswl/TXK_SYNC_migrate_Fri_Jun_12_21_42_00_2015/txkADOPPreparePhaseSynchronize_Fri_Jun_12_21_42_00_2015.log

  *************

  and then the session just stays there and does not move.

  STATUS of the ADOPTION reveals:

  Current patch ID of Session: 16

  Name of node node Type Phase status started completed elapsed
  --------------- --------------- ----------- --------------- ------------------------------ ------------------------------ ------------
  ebswl master PREPARE running 12 June 15 09:38:07 - 07:00
  APPLY NOT STARTED
  COMMISSIONING IS NOT STARTED
  CLEANING NOT STARTED

  
  Folder synchronization system used in this Patching Cycle: None

  File system information:
  ========================

  ***********

  How long is it supposed to work?

  I don't see the necessary CHANGES or configs side WLS...

  Thank you
  

  I bounced the server and this has solved the problem.  Go figure... Thank you to everyon' help... very appreciated... !!

• I get the message "format was not completed successfully" when trying to format my USB through "Computer management"

  ---------------------------

  Virtual Disk Manager

  ---------------------------

  The format failed.

  ---------------------------

  Ok

  ---------------------------

  Hello
   
  1. What is the number of brand and model of the flash player?
   
  Some brands of car pen have formatting tools. You can visit their website and use as appropriate.
   
  2. you are formatting in NTFS or FAT32?
   
  If it is NTFS, you must restart your computer after format.
   
  Follow the steps mentioned below and check if it works to solve the problem.
   
  Note: Please back up your data before formatting your USB
   
  Step 1:
   
  First of all, try formatting in safe mode
   
  Step 2:
   
  a. open a DOS command prompt (start > run > type "cmd") and type:
  attrib - r h - s. x:\*.*/s
   
  This will change the attributes of all files on the USB key. Read-only, hidden and system attributes will be deleted.
   
  b. replace X: with the drive letter of your USB. Now, you will be able to see them in Solution Explorer and remove them, without anything shaped.
   
  Step 3:
   
  Format it with DOS commands
   
  a. open the DOS command prompt (start > run > type "cmd" in the box)
  b. type:
  X: FORMAT FAT32/q / V: PenDrive
  This will reformat the Flash DRIVE using the FAT32 file system and label the USB key drive. Replace x with the actual drive letter of your USB drive. For more help on this command, type:
  FORMAT /?
  at the command prompt.
   
  Step 4:
   
  There could be a virus that can stop your pen drive formatting. I wish that you run a virus champagne using your security once software before trying new format.
  
  Aziz Nadeem - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• How to completely cancel the Firefox Sync funtion?

  I don't have all of the other computers or mobile devices and don't have no intention to get a. So, how can I cancel completely the Firefox Sync function. I filled out by mistake and do not want the active function making it possible for someone else to easily synchronize information available to me.

  Maybe I misunderstood your intention. You said that 'cancel the function of Firefox Sync completely' and so I understand you mean that you want to use Sync or store all the data on servers in synchronization. Is this correct?

  If you stop using Sync and delete your account, your data will not be stored on the servers of synchronization, but you can of course keep the data on your local machine.

  It's always a good idea to back up your data before you make a change that affects it. Please see Help for more information the article back up and restore the information contained in the profiles of Firefox .

  Please feel free to ask any more questions if you have a.

• adoption phase = failure of the commissioning

  Hi all

  EBS R12.2.4

  11 GR 2

  OL6.5

  I apply a patch and almost finished, until failover failed

  How can I fix this error?

  Thank you

  JC

  $ adop-status

  Enter the password for APPS:

  Current patch ID of Session: 9

  Name of node node Type Phase status started completed elapsed

  --------------- --------------- --------------- --------------- ------------------------------ ------------------------------ ------------

  Master fitr12 PREPARED COMPLETE February 7, 16 16:51:38 + 08:00 February 7, 16 17:01:29 + 08:00 0:09:51

  APPLY DULY FILLED

  FINALIZE FILLED FEBRUARY 7, 16 17:35:53 + 08:00 FEBRUARY 7 16 17:36:05 + 08:00 0:00:12

  COMMISSIONING HAS NOT 7 FEBRUARY 16 17:35:47 + 08:00 FEBRUARY 7 16 17:50:08 + 08:00 0:14:21

  CLEANING NOT STARTED

  Folder synchronization system used in this Patching Cycle: light

  For more information, run ADOPTION Status Report using - option detail

  Generating the ADOPTION status report to the location: /u01/appvis/VIS/fs_ne/EBSapps/log/status_20160207_175725/adzdshowstatus.out

  $ adopscanlog-latest = yes

  Scan/directory/u01/appvis/SCREWS/fs_ne/EBSapps/log/adoption/9...

  /U01/appvis/vis/fs_ne/EBSapps/log/adop/9/adop_20160207_173516.log:

  ------------------------------------------------------------------

  #(244-248) lines:

  [STATEMENT] Sourcing of the Patch editing environment: /u01/appvis/VIS/fs1/EBSapps/appl/APPSVIS_fitr12.env

  [EVENT]     [EARLY 2016/02/07 17:46:30] Starting the Services of intermediate level

  [UNEXPECTED] Erreur s'est produite lors de l'exécution « perl /u01/appvis/VIS/fs2/EBSapps/appl/ad/12.0.0/patch/115/bin/txkADOPCutOverPhaseCtrlScript.pl-contextfile=/u01/appvis/VIS/fs2/inst/apps/VIS_fitr12/appl/admin/VIS_fitr12.xml-patchcontextfile=/u01/appvis/VIS/fs1/inst/apps/VIS_fitr12/appl/admin/VIS_fitr12.xml - promptmsg = cacher - console = off - sessionid = 9 - timestamp = 20160207_173516 - outdir = / u01/appvis/VIS/fs_ne/EBSapps/journal/adop/9/cutover_20160207_173516/VIS_fitr12 - action = forcestartup »

  [UNEXPECTED] Implementation phase completed with errors/warnings. Check the log files

  [STATEMENT] Phase SHIFT END TIME: 02/07/2016-17:50:08

  #(245-249) lines:

  [EVENT]     [EARLY 2016/02/07 17:46:30] Starting the Services of intermediate level

  [UNEXPECTED] Erreur s'est produite lors de l'exécution « perl /u01/appvis/VIS/fs2/EBSapps/appl/ad/12.0.0/patch/115/bin/txkADOPCutOverPhaseCtrlScript.pl-contextfile=/u01/appvis/VIS/fs2/inst/apps/VIS_fitr12/appl/admin/VIS_fitr12.xml-patchcontextfile=/u01/appvis/VIS/fs1/inst/apps/VIS_fitr12/appl/admin/VIS_fitr12.xml - promptmsg = cacher - console = off - sessionid = 9 - timestamp = 20160207_173516 - outdir = / u01/appvis/VIS/fs_ne/EBSapps/journal/adop/9/cutover_20160207_173516/VIS_fitr12 - action = forcestartup »

  [UNEXPECTED] Implementation phase completed with errors/warnings. Check the log files

  [STATEMENT] Phase SHIFT END TIME: 02/07/2016-17:50:08

  [PROCEDURE] [EARLY 2016/02/07 17:50:08] Unlock sessions table

  /U01/appvis/vis/fs_ne/EBSapps/log/adop/9/cutover_20160207_173516/VIS_fitr12/TXK_CTRL_forcestartup_Sun_Feb_7_17_46_31_2016/txkADOPCutOverPhaseCtrlScript_Sun_Feb_7_17_46_31_2016.log:

  ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

  #(78-80) lines:

  TIME: Sun Feb 7 17:50:07 2016

  FUNCTION: main::forceStartupServices [level 1]

  
  

  FATAL ERROR *.

  PROGRAM: (/ u01/appvis/VIS/fs2/EBSapps/appl/ad/12.0.0/patch/115/bin/txkADOPCutOverPhaseCtrlScript.pl)

  TIME: Sun Feb 7 17:50:07 2016

  FUNCTION: main::forceStartupServices [level 1]

  ERRORMSG: 1

  [UNEXPECTED] Erreur s'est produite lors de l'exécution « perl /u01/appvis/VIS/fs2/EBSapps/appl/ad/12.0.0/patch/115/bin/txkADOPCutOverPhaseCtrlScript.pl-contextfile=/u01/appvis/VIS/fs2/inst/apps/VIS_fitr12/appl/admin/VIS_fitr12.xml-patchcontextfile=/u01/appvis/VIS/fs1/inst/apps/VIS_fitr12/appl/admin/VIS_fitr12.xml - promptmsg = cacher - console = off - sessionid = 9 - timestamp = 20160207_173516 - outdir = / u01/appvis/VIS/fs_ne/EBSapps/journal/adop/9/cutover_20160207_173516/VIS_fitr12 - action = forcestartup »

  [UNEXPECTED] Implementation phase completed with errors/warnings. Check the log files

  Log file: /u01/appvis/VIS/fs_ne/EBSapps/log/adop/9/adop_20160207_173516.log

  
  

  
  

  
  

  Hello Jenna.

  An alternative is to try "adoption phase = failover mtrestart = no" if we can confirm that the issue is w.r.t. starting services.

  Thus, the failover can be completed and starting the services can be looked in or fixed once the failover successfully completed.

  Kind regards

  Hugues

• Install Windows 8 on external drive Thunderbolt - Windows could not prepare the computer to begin the next phase of installation

  Hi all

  I'm at my wit's end trying to install windows 8. Let me start at the beginning: I used to have windows running on my Mac Pro ssd internal 8.1, installed via bootcamp. It worked well for a while, and then refused to start, gives me a blue screen KERNEL_SECURITY_CHECK_FAILURE. Despite some advice from lonely T, I was unable to fix and ended up wiping the partition and relocation, again via bootcamp. Yet once again, it worked for a few months, then the same problem. I made this one last time, and it only lasted 2 days... So I gave bootcamp.

  I think that the hybrid MBR partition scheme that implements bootcamp is the culprit, but I don't really have evidence to substantiate this claim. In any case, I tried to install windows in EFI mode. (If I understand correctly, the hybrid MBR is set up to allow windows to install in legacy BIOS mode, but that windows 8 may now install efi, which supports my Mac Pro mode.) My Mac is the new Mac Pro (end of 2013, trash in shape), and I can say short UEFI 2.0 (I have the latest efi update from apple installed).

  The method I'm trying:

  1. create a new partition in HFS + on my external drive using disk utility. The drive has now it's efi partition and partition empty 750Go I want to install windows a 1.25 TB storage partition that I use with my mac. It has a GPT. I formatted HFS + and no FAT, because I think that disk utility creates the same hybrid-MBR as training camp every time a FAT partition is created.

  2. use gdisk to confirm that the disc does not have a hybrid-MBR. (sudo/dev/disk1 gdisk watch MBR: protection)

  3 restart my mac and hold the possibility to put in place to bring up the boot efi menu.

  4. Select the EFI_Boot DVD icon (that's the windows 8 install dvd that I have in my superdrive USB drive)

  5. go in the menus of the disk selection screen installation and delete the partition in HFS +, I created to install windows on (the format option is not available)

  6. now select "Unallocated space" on the good drive and click Next.

  The problem:

  Partitioning seems to go ok (there is no feedback on this basis, but it proceeds to the next screen, and all new partitions expected are there if I check diskutil list later). He said it is "copy of windows files", but then stops with the error "Windows has no prepare the computer to start the next phase of the installation." To install Windows, restart the installation. "If I restart, I can start the same process all over again and get the same result.

  The Question:

  How I get this error and get windows install?

  Extra pieces:

  • The first time it happened I assumed it was the new sip / thing "without roots" in El Capitan, causing problems, then I disabled, but I still get the same error.
  • After reviewing the diskutil list output after one of installs it without success, I found that a labeled EFI partition has been created after my storage partition (the original efi partition was still there in the upper part of the disc).
  • I have windows 8.1 installed now bootcamp on my internal ssd. It was planned to use it and winToUSB to put windows on my crush, but I found that it only works with usb2. I do not have installed could cause problems with the installation on another disk.
  • Before say you I can't run windows on an external, yes you can, and many people have. I read windows sees thunderbolt internal disks.
  • I read a few other posts on this and other sites on this problem, but could not find a pertitnant solution to my situation. I found one that suggested to remove the efi on my disk partition, but that seemed like a bad idea, so I didn't try.
  • I write this at 1 in the morning after a day spent in front of the computer trying to get this working, so please excuse typos typing or other. I am pleased to provide you with any pertinant information helping you will help me.
  • Thank you!

  The other thing I tried also almost succeeded:

  Although I prefer to get the method above works, because it seems the most promising, is something else, I've tried that I thought worth mentioning. If you offer advice pertaining to this method rather than the above, I would appreciate it if you could explicitly declare that at the top of your answer. Thank you.
  

  I tried to install windows on the physical disk using vmware and virtual box. The instrutctions I followed for this can be found here: http://www.andrewsavory.com/blog/2011/2156 (the only thing different, it's because it's on an external drive, I created the Fat 32 partition manually using disk utility). The first time (using vmware) installation seems to go off without a hitch, but I couldn't get my computer to see the windows partition as bootable with the boot efi menu hold-option regular refined or with system preferences-> startup disk. I think that I was using always inadvertently a hybrid-MBR at this stage. I tried to repeat this new beginning with the first two steps above to avoid the hybrid-MBR. But now when I try to create the virtual machine based on the gross vmdk, it starts to copy the files then says not sufficient permissions and fails. I don't know if it's a permission with the disk or the hard problem. I tried chmod 777 and chown $USER of the vmdk disk (/ dev/disk1s3) does not.

  Wow, that was a long post...

  1. when a second drive is detected by the Windows Setup program, he wants to create his own brand of EFI (104 MB) and not to mess with the Mac EFI (200 MB). You can force it to use the EFI to the Mac using Diskpart commands.

  2 instead of HFS/FAT32, create a piece of 750 GB free space and it should only get a new MSR/MSD, without the part of EFI.

  3. on your VM method, the link you have is quite old. You have a MP 2013, with references to the 2010 Mac alumni and is a bit too archaic to be useful. http://forums.macrumors.com/threads/install-a-Windows-7-partition-on-Mac-OSX-Wit hout-optical-car-or - usb.1836959 / #post... seems to work for many and can be useful for a test. It also uses Winclone.

  4. you can also try http://bleeptobleep.blogspot.com/2013/02/mac-install-windows-7-or-8-on-external. html .

• Replace a hard drive in dv6 but is not completed the installation phase

  I replaced my hard drive with a disks recommended by an expert from HP in this forum, and he seemed fine. After starting with my #1 recovery and loading of each disk when you are prompted, I got the final guest/message: "preparation of the recovery is complete. Remove the system recovery media. Once the computer is restarted, the installation of recovery process will begin... Support on continue restart the computer. "When I hit the"Continue"button, the screen went black as if it has been restarted. But instead, a black screen with the HP logo in the centre appeared, with the text: "Press ESC for Boot Menu" in white letters in the lower left corner. Waited about half an hour, and then you press the ESC key, but it changed nothing. Same screen HP. And that's all - nothing else has happened. I left it on all night, thinking perhaps that it takes time to get there, but in the morning, the same screen was there and my phone was hot as if in use. So I turned it off right there. What would not, and that I should try now?

  Turns out that I don't need to download the Microsoft Windows software and then struggle to find the right drivers, thank God. My recovery discs works perfectly after all.

  Having read tons and tons of forum posts about this problem, I finally found a solution that worked really - posted by another user, GoodTimes81 (thanks!). This solution is pasted below (with numbers and an additional note added by me):

  (1) put the recovery disk #1 in and

  (2) when the Recovery Manager screen loads, you will get a few options, but the one you want is the command prompt (which appears after you select "Run a computer check.")

  (3) in the command prompt, I typed bootrec.exe/fixmbr, you press on enter and waited it says the operation completed successfully.

  (4) I typed bootrec/fixboot and then you press on enter and again waited until he said the operation has completed successfully.

  (5) after having done that I left the command line, restarted my computer and waited until my recovery disk #1 loaded up again.

  (6) then, I chose the recovery system to the Recovery Manager screen and went through the process of insertion of disks 1 to 4.  When the 4th disc is complete, it says remove the recovery disc and press on continue, which I did, then it restarts, except that this time it restarted and actually started the installation and facilities it is supposed to do and has completed the recovery process.
  _________

  The other user said these steps solved the problem for her, and they could work for you. Finally, they worked for me, except after step 5, the recovery disk #1 would not load again. I received an error message (the black screen, white letters) mentioning a problem of location startup (sorry, that I did not write down exactly what he says). I pressed the button power to restart, but got the same error message.

  So I pressed the button to power again but this time, you press F11 repeatedly until I had a menu of options. The option to boot was F9, then I pressed F9 and selected "CD/DVD player" (which I had already done elsewhere earlier in the process, but maybe it had reset after entering the command request?) and then restarted again.

  This time, it worked, and I was back in step 6 above. Load the discs one at a time (note: I have 7 discs instead of the 4 mentioned by another user), and after that the disc was done and I got the prompt to "Press continued to restart", it restarted and he proceeded to load all the software, drivers, etc as it is supposed to. Yay!

• Unable to play the Facebook saga Pyramid Solitaire properly with the error message: uncaughterrorEvent "bubbles = true cancelable = true even + phase = 2"

  Original title: Facebook game of pyramid solitair saga, error mesg

  I receive a message [uncaughterrorEvent "bubbles = true cancelable = true even + phase = 2].  I hit the SPACEBAR to enter a play or to get a total. Can anyone help?

  Hi tipsy,

   

   

  Thanks for posting your question in the Microsoft Community.

  I understand that you can not play the lonely saga Facebook game pyramid correctly with the error message: uncaughterrorEvent "bubbles = true cancelable = true even + phase = 2. Correct me if I'm wrong.

  I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

  Please follow the steps in the link if you are using Internet Explorer and check with the question below:

   

  The problems of games online using Internet Explorer:

  http://support.Microsoft.com/kb/2528246

  Note: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

   

   

  If the problem persists, you can contact Facebook support to improve assistance on the issue of the links below:

  Facebook Help Center:

  http://www.Facebook.com/help.php

  Contact Facebook and Facebook support:

  http://www.Facebook.com/help/220217228006012/

   

   

  Facebook games help:

  http://www.Facebook.com/pages/games-help/165498566811429

   

   

  I hope the above information helps you and your response is very important for us to ensure a proper resolution.

• Cannot install Windows 7 "Windows didn't prepare the computer to start the next phase of the installation." to install Windows, restart the application.

  Original title: Installation of Windows 7.

  I tried to install Windows 7 (clean install from XP and reveived the following message is displayed:)

  Windows didn't prepare the computer to start the next phase of the installation.  to install Windows, restart the application.

  I restarted my PC, anti anti-virus disabled (as advised) and still get the error message.

  According to the Upgrade Advisor Windows 7 my PC is compatible.

  Any ideas?

  If you have compatible hardware and your computer still stops responding, disable any unnecessary material. Remove (USB) universal serial bus devices. Remove or disable network cards, sound cards and cards of the series; and then restart the installation.

  Boot from the Windows 7 DVD
  Click Install now
  Accept the license agreement
  When the option is displayed to select a type of installation, click (Custom advanced)

  Select the disk partition where you want to install Windows 7 click Next.

  You will receive the following warning:

  The partition you have selected may contain files from a previous Installation of Windows. If so, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows.

  (At all costs, do NOT click on anything in Format, deletion or Partition name.) So even do a custom installation, your personal files are still kept. Click OK

  The installation program will now begin installation. During installation, your computer will be restarted several times.

  Once the installation is complete, you can complete the Out of Box experience as the choice of your laptop, create a username, password, your time zone. You can then proceed to download the latest updates for Windows and reinstall your applications and drivers.

  You can then retrieve your personal files from the Windows.old folder and reinstall all of your applications and drivers.

  http://notebooks.com/2010/11/09/how-to-recover-documents-music-and-email-after-upgrading-with-the-Windows-old-folder/

• adoption phase = error in prepare

  Hi all

  EBS r12.2.4

  oel6

  I apply a patch.

  I start by

  phase of adoption $ = prepare

  
  

  But I got error

  
  

  = START OF THE VALIDATION REPORT =.

  Results of the validation for node: crp2

  ---------------------------------------

  [ERROR]: value set to JDK_TOP (context variable s_jdktop) is not valid.

  [WARNING]: there may be problems when validating the ports used for the instance of the E-Business Suite with ports used in/etc/services. See the log file for more details.

  [ERROR]: some of the ports specified for the file system of the fix are not available.

  [WARNING]: some necessary entries in the file/etc/hosts may be absent (e.g. localhost, or the host name) OR the file/etc/hosts could not be read.

  Some validations failed, please visit /home/applcrp2/CRP2/fs_ne/EBSapps/log/adop/9/prepare_20150913_011329/CRP2_crp2/ADOPValidations_Sun_Sep_13_01_14_11_2015.log

  = END OF VALIDATION REPORT =.

  [UNEXPECTED] Erreur s'est produite lors de l'exécution « perl /home/applcrp2/CRP2/fs1/EBSapps/appl/ad/12.0.0/patch/115/bin/txkADOPValidations.pl-contextfile=/home/applcrp2/CRP2/fs1/inst/apps/CRP2_crp2/appl/admin/CRP2_crp2.xml-patchctxfile=/home/applcrp2/CRP2/fs2/inst/apps/CRP2_crp2/appl/admin/CRP2_crp2.xml-phase = préparer - logloc = / home/applcrp2/CRP2/fs_ne/EBSapps/journal/adop/9/prepare_20150913_011329/CRP2_crp2 - promptmsg = cacher »

  [UNEXPECTED] Error 1 occurred while Executing txkADOPValidation script on crp2

  Log file: /home/applcrp2/CRP2/fs_ne/EBSapps/log/adop/9/adop_20150913_011329.log

  [STATEMENT] Run adopscanlog utility, by using the command

  "adopscanlog-latest = yes".

  for a list of the log files as well as the snippet corresponding to each log file error message.

  adopted out with status = 1 (failure)

  
  

  Help, please...

  
  

  Thank you very much

  JC
  

  Hello

  See "3. Controls related to S_JDKTOP and S_FMW_JDKTOP"in the following MOS: Oracle E-Business Suite Release 12.2: Validations performed by the adoption online Patching Utility (Doc ID 1678355.1)

  Coco - M

• How will I know that the synchronization completed successfully and that it is prudent to close the browser?

  I'm working on my desktop PC or on my laptop. The latest Firefox is installed on both computers (FF10.0)

  (1) I don't know if I start synchronization manually (Tools/sync now) or if this is supported automatically on an ongoing basis.

  (2) in any case, how can I know when the synchronization completed successfully, and it is prudent to close the browser.

  I don't want to meet me on the road with my latest password updates or missing bookmarks.

  I do not see in the status information about the synchronization process. It is very disturbing and not exactly which involves trust.

  Your
  John

  Maybe check the synchronization log on the subject: a sync-log page
  
  You can open on: xxxx pages through the bar of addresses as you open a Web site.

• HP Pavilion 15 laptop: HP Pavilion 15 laptop: System Restore completed successfully. The problem is not resolved.

  About 3-4 weeks ago, my computer found himself in a reboot loop. I was not online at the time where he was probably not due to an update.

  After going on the HP Web site, it was first suggested that the issue could be overheating due to dust. I followed the instructions but it does not work.

  Diagnosis is directed which has determined that there are no problems with the hardware or memory.

  Then the site suggested that I do a Refresh system or a system restore. I tried the cooling system. It did not work.

  I contacted HP Tech Support hotline and they told me to update the drivers. Drivers cannot be updated / installed (by me at least) in Safe Mode, if it does not work.

  Then told me the only choice I had was to do a Factory Reset/System Restore.  After the purchase of an external HARD drive and backup of my files, I tried to do the factory reset. I received a prompt to insert a disc, but computer did not come with a disc. If it does not work.

  Then I was told by support that I had to buy "recovery disc" or a new copy of Windows 8.1. Technical support said it was the only way to solve the problem. By chance, I found another video that shows how to access recovery tool of real system since menu troubleshooting at start-up.

  System recovery completed successfully. However, while creating the new installation of Windows 8.1 (implementation name, country, favorite colors, e-mail etc.) the original reboot loop problem started. If it does not work. Even worse, because the Windows installation is incomplete - and can complete because of the reboot loop - I can access more fashion is safe.

  Any help or advice would be greatly appreciated. Miracles would net you have my firstborn (eat too in any case).

  Okay, so I had to take the machine to a technician. What she said is that it was certainly not a hardware problem. Its best estimate is that my computer As witn infected a Trojan horse which subsequently transferred, entered the BIOS and corrupted partition.

  Short history of Tech, they fixed by redoing the BIOS and installing a new copy of Windows 8.1. I asked about the other options that I received. She explained that a remote technical support could not fix the problem, nor recovery disks could solve the problem.

  My advice to all who encounter such a complex problem, when you contact HP Support don't forget to request contact information for a local HP technician, licensed (I only asked for this in desperation by accident). Just in case your problem is not easily diagnosed or solvable, it might just save you some time, money and spare you confusion.

  As for how I got infected with the Trojan possible in the first place, no idea. The only thing I can think is that I've opened an e-mail looking strange but legitimate to someone I didn't know. However, it was about 6 months ago and the problem started a month before, so I at least do not know if there is a link. However, it is always good advice not to open strange e-mails. Note that the technician did say that even if I had Norton installed, it would not be able to automatically detect the problem. (I wonder if I called Norton technical support if they could have helped or pointed me in the right direction faster. But even once, any comments or information I received from HP technical support gave usable clues. "And refresh the system that has been proposed did uninstall Norton).

  So, I have a computer to work again. I hope this info can be useful to someone and avoid frustration. Thanks to everyone who took the time to read my post.

• I have synced clips successful but video and audio are not visible until it is developed to the timeline. Returned results completely black film without sound. Any tips?

  I have synced clips successful but video and audio are not visible until it is developed to the timeline. Returned results completely black film without sound. Any tips?

  Please give as much information as possible on your support. The video and audio works in QuickTime player? What are the specifications of media?