Cancellation of license purchase
Hello
Accidentally, I made a purchase of the license of an image. (within my monthly subscription)
Once I clicked on the download button, I was charged 499.99 on my visa account without possibility to cancel this purchase.
It's a costly click.
I don't want this image for extended license. It was a simple mistake and is very easy to do on the site because the 2 buttons are directly on the side of the standard license.
But there is no way to cancel it. I contacted the chat and I expect an email from adobe. Hope he is well. Meanwhile, a bill for 499.99 already reached my Inbox and charge on my visa account.
Someone at - it a phone number of Belgium adobe to contact and help me out?
Kristof
Hello
Licenses are not included as part of your monthly subscription.
Give the number of image so I can look into this.
Thank you
Bev
Tags: Adobe Stock
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