cancel the license of one of my products

Similar Questions

• Is it possible to transfer the license from one computer to another by e-mail

  Is it possible to transfer the license from one computer to another by e-mail

  OS: Windows 7 Home Premium

  No, you transfer the license by ensuring its removed from the current computer. Continue to install on the new machine and reactivate by phone:

  Activate Windows 7 manually:
  1. click on start and in the search for box type: slui.exe 4

  2. press enter on your keyboard

  3. Select your country.
  4. Select the telephone activation option and brace yourself for a real person.

  Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

• You can cancel the licenses? I was on my phone and went to save a preview but click the license button on an image, I don't actually want to. I didn't upload. Is there a way to cancel it so I don't lose one of my ten monthly images?

  I was on my phone and went to save a preview but click the license button on an image, I don't actually want to. I didn't upload. Is there a way to cancel it so I don't lose one of my ten monthly images?

  Any help would be great. Thank you!

  Hello

  We don't have a way to cancel it, but as a gesture of goodwill, I added a license credit to your account so that you can select another image.

  Please delete the one you want.

  Kind regards

  Bev

• Transfer the license from one computer to another Lightroom supported?

  Hello

  I have an old computer at home that I use to develop my photos. I bought the Lightroom license and now before I install, I want to know if this copy can be reinstalled and the license transferred to a new machine when I update my machine.

  In addition, the number of computers can legally install the product?

  Raja

  Yes. A single license of Lightroom allows you to install the program on two separate computers, Windows or Mac or both, but that a facility can be used at any time. If you buy a new computer, you can simply uninstall the program from your computer and install it in the new without violating the license agreement.

• move the license from one computer to another lightroom

  I bought a new macbook pro - I put in place with a restore of a backup Time Machine previously saved my old Macbook Pro - the backup (and former MB) contains 6.5 of Lightroom. When I open Lightroom on the new MB, it does not recognize the license and ask me to buy a license once more. I have the license on the old MB. Any ideas on how I can transfer the license from the old to new MB so LR acknowledges that I bought LR before?

  Thanks in advance

  Uninstall anything that you have done with time machine and properly install lr by using the installation file.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• When you cancel the subscription of one year?

  Hello. I'm about to buy the ps in CC (for 1 year), anyone know when you have to cancel to avoid the subscription to continue for another year?

  Hello

  In order to cancel the order, please contact customer service

  You can check: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• I accidentally ordered the same product twice. How can I cancel the payment for one of them?

  I ordered Acrobat Pro, twice by accident. How to cancel one of them? There seems to be no. PHONE NUMBER to CALL!

  Cancel your subscription or membership. Creative cloud

• Move the license from one pc to another

  Hi, I need to move my license from my pc to a laptop, how do I turn off the product (production Premium cs6) on my old pc and turn on the new?

  IIRC

  There is an element in the CS6 menu to allow you to disable.

• cancel the subscription of one year within 14 days

  want to cancel

  Hi tof.

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Kind regards

  Sheena

• Cancel the subscription of one month to Photoshop

  I want to cancel your monthly subscription; My problem is my old email address that I signed up for Adobe subscription somehow no longer exists.

  What should I do now?

  Thank you!

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• cancel the subscription after one year

  I want to cancel my subscription to Adobe Reader.  I don't want to renew in January 2016.

  Brenda Lumsden

  ICES.html https://helpx.adobe.com/x-productkb/Policy-Pricing/Cancel-subscription-Acrobat-Online-serv

• Our office has 10 licenses for Adobe Acrobat Pro.  One of our computers crashed so we want to deactivate the license and reinstall on a new computer.  How can we check the serial number on Acrobat Pro installed on each computer to determine which series

  Our office has 10 licenses for Adobe Acrobat Pro.  One of our computers crashed so we want to deactivate the license and reinstall on a new computer.  How can we check the serial number on Acrobat Pro installed on each computer to determine what serial number is now unused?  I don't want to die with the computer software

  Hi John,.

  It is not possible to disable the license from one computer crashed or possible to check which serial number has been used on computer because they are encrypted.

  A retail license is good to be installed on 2 machines. I checked your account and found 4 different serial numbers of Acrobat registered for your account.

  It is always suggested to buy a volume license, if you have more than 2 machines instead of buy 4 different serial numbers.

  I checked all the serial numbers entered and you have sufficient activation count remaining to cover all your machines.

  Kind regards

  Rave

• change the license for mac

  is it posible to chainge my license window for mac license?

  Adobe creative suite cs5

  Your software is too old to be able to change the license from one platform to the other, I'm afraid.

• I have to disable the licenses before the restoration of workstations?

  All,

  Our institution has 136 Adobe CC licenses.  I restored our classes several times last term with no complications, but this term when it is restored, I noticed in our console to manage teams this message:

  Payment required

  Please contact your account manager to purchase additional device licenses. To learn more.

  Adobe online chat support has been useless.  My phone support to start agent instructed me to contact our distributor; what I did.  They had a local contact who gave me another number to support Adobe which I warned that I have to disable my device licenses, him deserialize and serialize re-.

  I studied all the deployment resources Adobe and no where to find where this is prescribed workflow.  Adobe agent would not / could not connect either them.

  Please tell me where in Adobe CC deployment instructions/documentation that I need to disable my licenses before restoring my classrooms.

  Thank you

  lcc_mactech

  Another alternative is to use the APTEE tool to remove licenses. This will cancel the license but not uninstall.

  adobe_prtk - tool = UnSerialize - leid = {} CreativeCloudTeam - 1.0 - Mac - GM V6 - disable

  adobe_prtk - tool = UnSerialize - leid = {} CreativeCloudTeam - 1.0 - Win - GM V6 - disable

  APTEE should be in Applications/Utilities/Adobe Application Manager/CCP/utilities/APTEE on a Mac

  With the help of Adobe Provisioning Toolkit Enterprise Edition

• How do reinstall you a product on the new computer if only a license for one pc

  How can you reinstall a product on the new computer if the license is only for one... Thank you

  Hello

  You can disable the product from your old machine and then install it on your new machine.

  Reference: licenses and terms of use | Adobe and https://helpx.adobe.com/x-productkb/policy-pricing/end-user-license-agreements-faq.html

  Please specify the application you want to install.

  Kind regards

  Sheena