Cannot access my information system
Hello.
I have a laptop Acer Aspire which worked OK until a month ago.
Started with each time that I turned to my computer that has started making the automatic updates that took about 30 minutes. And then when I turn back on it tells me that the updates were not properly installed.
SO I tried to access Windows Update to check and then realized that it does not open. I click on the symbol for windows update and a window appears and closes before you click on anything.
Same thing happens when I try to access my Information System, click on the symbol and a window appears and closes.
What can I do? !!
Toni
Hello AntoniaC,
Try to start your system in safe mode: |
|
If your system is clean, then run this analysis of Auditor system in SafeMode below files:
1. click on Start, click principally made programs, Accessories, right-click on command promptand select run as administrator.
2. click on continue or provide credentials admin if prompted.
3. in the command prompt window type the following, sfc/scannow (yes he's a space after sfc), and then press ENTER. This analysis may take some time to complete. This will replace missing/corrupted system with the right files from Microsoft files.
Hope this helps you. Let us know anyway. Make it a great day!
"And in the end the love you take, is equal to The Love You Make" (The Beatles last song from their latest album, Abbey Road.)
Tags: Windows
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Original title: network router, XP computer and Windows 7 laptop computer dilemma.
My system XP computer is part of a network using a router. I also have a laptop Windows 7, using the same network. Reference Dell set up a password so that the network is not accessible without password, reducing the risk of piracy. Now, I can not in the XP system because of the defined password. How to reset or enter the password on the XP computer?
Hi Scottid2,
1. do you receive error messages when you access the Windows XP system?
2. What is the password being set by Dell?
You can check in the Windows 7 system if the password protected sharing is enabled. When protected by password sharing is enabled, people using other computers on your network cannot access your shared folders or printers unless they have a user account on your computer.
You can turn off password protected sharing and check if it helps.
For more information, see the articles:
Why can't I connect to other computers?
Networking of computers running different versions of Windows
As the password is set by Dell, you can also consult with support of Dell for the same thing:
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Original title: svchost (1020)
Event type: error
Event source: ESENT
Event category: general
Event ID: 490
Date: 2010-10-19
Time: 14:51:34
User: n/a
Computer: ROB
Description:
Svchost (1020) an attempt to open the file "C:\WINDOWS\system32\CatRoot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb" for read / write access failed with the error System 32 (0x00000020): "the process cannot access the file because it is being used by another process.". The operation to open the file will fail with error - 1032 (0xfffffbf8(JET_errFileAccessDenied)).For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Hi Robrw,
1. when exactly you receive this error?
2. don't you make changes to the computer before this problem?
You can try to rename the catroot2 folder and check if it helps.
Step 1:
a. Click Start and in run type C:\windows\system32 and click ok
b. find the Catroot2 folder. Right-click on Catroot2 and rename it to Catroot2.old
If you are not able to do the normal mode, try to start in safe mode and rename
Check out the link for more information on starting your computer in SafeMode below:
http://support.Microsoft.com/kb/315222
Step 2:
If you are unable to access the catroot2 folder, and then try to change the permissions on the files and check if it helps.
See the following article:
How to capture a file or a folder in Windows XP
http://support.Microsoft.com/kb/308421
Step 3:
You can also try to temporarily disable third-party security software and firewalls and check what is happening.
Note: Activate the security software after the resolution of the problem.
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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Hi all
For the not 24 hours I tried to access my computer in normal mode. When I turn on the pc, it says "configuration data 1 of 3 steps...". 0% complete"he never spent 0% and within seconds, it automatically restarts and starts again. It's so frustrating! I have a windows vista pc (purchased in ' 06). I can only access my desktop in SafeMode.
I tried to perform a system restore, but not like he says "recovery disk is not the restore point selected. What should I do? I tried to manually create a restore point, but cannot access the system and Maintenance, while in safe mode. I can't do anything but literally access the internet. How can I get Windows back to factory settings it is with these limited resources? I have a Dell reinstallation DVD.
I searched my programs and found that recently Windows automatically updated and downloaded "Microsoft Powerpoint Viewer" and "for 2007 Office system Compatibility Pack '. Now, I think it has something to do with it, because they were the most recent updates, before the pc crashed. But I also fear that it may be a virus, which has completely hijacked this PC. How am I supposed to get rid of a bug, if I can't even get the necessary antivirus?
Sorry for the ranting, but it's so stressful when my pc is completely down. Please, please please help me. Thank you in advance for reading this same!
Arianne
Hello
you talk about restore and system recovery disc in the same breath
they are 2 different things
and you can NOT create a restore of yesterday and today!
yesterday is gone
If it does not already; You can't do
1st thing to try is a restoration of the system in safe mode
http://www.windowsvistauserguide.com/system_restore.htm
Windows Vista
Using the F8 method:
- Restart your computer.
- When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
- Select the Safe Mode option with the arrow keys.
- Then press enter on your keyboard to start mode without failure of Vista.
- To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
- Do whatever tasks you need and when you are done, reboot to return to normal mode.
If that does not read this information
the link below is how to download and get a vista disk startup repair, which you can start from the
http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/
Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below
http://www.bleepingcomputer.com/tutorials/tutorial148.html
to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start
It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu
Change boot order it do dvd drive 1st in the boot order
http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/
The malware removal:
Download update and scan with the free version of malwarebytes anti-malware
http://www.Malwarebytes.org/MBAM.php
You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes
http://www.bleepingcomputer.com/download/anti-virus/rkill
If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking
Windows Vista
Using the F8 method:
- Restart your computer.
- When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
- Select the Safe Mode with networking with the arrow keys.
- Then press enter on your keyboard to start mode without failure of Vista.
- To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
- Do whatever tasks you need and when you are done, reboot to return to normal mode.
Reinstall vista from Dell DVD
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Corrupt file system cannot access chkdsk
The file systems on the disk structure is corrupted and unusable. Run chkdsk on the volume c:
but cannot access Chkdsk as structure of files is NTFS
Hello Terry1897,
· When exactly do you get this error?
· You are able to start your computer desktop?
· What are the changes to the computer before having this problem?
· What is the error you get when you try to run the CHKDSK utility?
Note: You must back up the data (files and documents) before troubleshooting on the corrupted volume, because there is a risk of data loss if the C: volume is damaged or unusable.
I suggest that you run the CHKDSK utility in the Windows recovery environment.
1. put the Windows Vista or Windows 7 installation disc in the disc drive, and then start the computer.
2. press a key when you are prompted.
3. Select a language, a time, a currency, a keyboard or an input method, and then click Next.
4. click on repair your computer.
5. click on the operating system that you want to repair, and then click Next.
6. in the System Recovery Options dialog box, click command prompt.At the command prompt, type:
CHKDSK [drive:] [/ p] | [/ r]
[drive:] Specifies the drive to check.
/ p check even if the drive is not marked dirty, bad.
/r locates bad sectors and recovers readable information (implies / p).
Thank you
Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think. -
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So the temporary solution that worked so far is to stop the iMac, disconnect both drives, start the computer, and then connect again. This will cause growth to work again, but only for a time very short before send me mistakes once again.
How can I fix?
Thank you
I hope you both of these backup discs because they failed to comply and when they do, you may lose all your data. Don't do anything until you know that the data is safe. Have you run disk utility to try to repair the disks?
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Hello
Most of the older machines running XP are not compatible with the help of Windows 8.
Follow these steps before you install Windows 8.
Go to your laptop manufacturer's website and check if Windows 8 drivers are available for your make and model laptop.
If this is not available, Windows 8 does not work for you.
Download and run the Windows 8 Upgrade Assistant of to see if your machine is compatible Windows 8:
http://Windows.Microsoft.com/en-us/Windows-8/upgrade-to-Windows-8
"System requirements" Windows 8 ".
http://Windows.Microsoft.com/en-us/Windows-8/system-requirements
See you soon.
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Hello
Can help you. Had problem with safety messages and now I can't open any programs, get message "windows cannot access the specified device path or file. you don't have permission to access"how to restore the system to clear the message
No sound as I wrote it. But I've sorted it by running Paretologic Data Recovery
Thanks for your response
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Cannot access the Windows Vista operating system
I read many entries of Vista users have the same problems of power outage, my laptop Dell just meeting after an update from Ms. I can't access my operating system Vista same not the log in page after many attempts to solve the problem, starting with all the pre boot options on the f12, f2, f8 recovery CD! No go on all suggested corrections. MS did NOT address this issue properly given what I've read. MS is directly responsible for this problem and I ask a fix or a solution with no cost to me. It wouldn't surprise me to learn that it is an intentional malicious attack by MS and or its subsidiaries. I want some solutions and the solutions to this problem of power outage. My computer hardware and memory passed check system tests. I expect a response soon from MS, you have my email address.
Original title: Vista is DEAD
I read many entries of Vista users have the same problems of power outage, my laptop Dell just meeting after an update from Ms. I can't access my operating system Vista same not the log in page after many attempts to solve the problem, starting with all the pre boot options on the f12, f2, f8 recovery CD! No go on all suggested corrections. MS did NOT address this issue properly given what I've read. MS is directly responsible for this problem and I ask a fix or a solution free of charge I. It wouldn't surprise me to learn that it is an intentional malicious attack by MS and or its affiliates. I want some solutions and the solutions to this problem of power outage. My computer hardware and memory passed check system tests. I expect a response soon from MS, you have my email address.
Hello
It is a community facility by Microsoft, but we're especially of volunteers helping posters for free, so there is no use demand anything from us.
And Microsoft does not intentionally try and destroy their own business by doing what you claim they do
We can try and help you with your problem, but if you have a complaint against Microsoft, you will have to contact Microsoft directly.
_________________________________
Information about updates:
"Sometimes Microsoft offers updates for the 3rd party hardware: graphics, network cards, etc..
You should only get the latest drivers for them to real hardware manufacturer's website, as Microsoft normally does nor those have the most recent drivers available as Microsoft relies of the 3rd party hardware Manufactuer to provide.
But unfortunately, the only way to know which is the update of the problem is to install them one by one, until you find the 'wrong' for your installation.
You can do a system restore to get back until it has been installed (which is NOT the best way to remove an update) or follow this method:
'Remove an update'
http://Windows.Microsoft.com/en-us/Windows-Vista/remove-an-update
When you have found the issue of update of the list of updates which is presented > then right click on the update problem > select Hide update > and it will not be available to you once again
"How to hide or show an update of Windows Vista"
http://www.Vistax64.com/tutorials/72491-Windows-Update.html
"How to hide or restore the updates of Windows hidden in Windows 7 and Windows 8"
http://www.SevenForums.com/tutorials/24376-Windows-Update-hide-restore-hidden-updates.html
_____________________________________________
Here's how to chanage update settings, if you think it is necessary to:
"Understanding Windows Update and Extras in Windows Vista and Windows 7.
http://www.bleepingcomputer.com/tutorials/Windows-Vista-updates-and-extras/
Or the other of these two update settings will give you the chance to see what you want to install through Windows updates;
Download updates but let me choose whether to install them - if you select this option, Windows will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.
Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need, or those who have little access to the Internet.
But remember you normally only have problems with hardware 3rd party drivers. Other updates are to improve the performance and security of your system"
________________________________
Startup Repair:
You can do a startup repair and / or a system restore using a DVD of Vista from Microsoft
Manufacturers recovery disks normally do not have Service Options; they are normally a relocation to the factory only settings option.
Here is the guide to repair Options using a Vista DVD from Microsoft.
If a friend or a work acquantance of yours has one, you can borrow and use it for repairs.
http://www.bleepingcomputer.com/tutorials/repair-Windows-with-Windows-Startup-Repair/
Table of contents
- Overview of Windows Vista repair options
- How to perform an automatic repair of Windows Vista using Startup Repair
- Advanced Tools Overview
- Conclusion
If you do not or can not borrow a Microsoft DVD there is a download of a file ISO of Vista Startup Repair available that you can put on a Bootable floppy to make the above startup repair and that the method is recommended by a large number of posters in these Forums.
Unfortunately, you have to buy it.
Here is a link to it:
http://NeoSmart.net/blog/2011/Windows-Recovery-discs-updated-reinstated/
________________________________
Dell-information:
Here are the options of relocation:
How ro reinstall from the Dell recovery partition:
Reinstalling the printer Dell supplied disk:
And I hope that these links should provide an explanation for all of your problems:
Reference Dell troubleshooting with startup problems:
Run the built-in diagnostic software:
And if this does not resolve your problem, please contact Dell:
http://www.Dell.com/support/contents/us/en/19/category/contact-information
Or you could ask their Support Forums:
http://en.community.Dell.com/support-forums/default.aspx
See you soon.
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System cannot access the windows installer (error 641)
original title: System cannot access the windows installer
Have free AVG and cannot uninstall it or install the Windows updates. message is "cannot access the Windows install. Get error 641 on windows. Vista home premium 32-bit operating system. Recently downloaded IOLO System Mechanic recommended by DELL. problem seems to be since then but do not respond IOLO
Download a FREE program called Revo Uninstaller
http://www.revouninstaller.com/revo_uninstaller_free_download.html>. It allows to uninstall any program completely, including the files of monitoring programs. works very well, that you should have no problem more reinstall after uninstall this program.
Just don't allow the computer to restart if the part of Revo Uninstaller asks you if you want to restart now or later. Select afterwards and let Revo finish an orphan looking for registry entries. Reboot after Revo ends.
TIP: If you still think again your registry database must be cleaned, repaired, amplified, to the point, healed, twisted, fixed, enlarged, "swept" or optimized (it isn't), readhttp://aumha.net/viewtopic.php?t=28099 and draw your own conclusions. See alsohttp://blogs.technet.com/markrussinovich/archive/2005/10/02/registry-junk-a-windows-fact-of-life.aspx
The Mechanic.and of dumping life system you will be happy.
UTC/GMT is 09:11 Sunday, May 20, 2012
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Original title:
MS Info
I need to send a file Ms Info to Wb tech support so that they can help me with the game on steam download. Whenever they open the file it says it gives the following message "information MS cannot open this file. The file may be corrupt or incompatible with this version of the information system. "I tried to open it too and had the same error message how can I send a file not corrupted for them?
Information MS cannot open this file.
They should use Notepad to open the file when it is a txt file.
Another way to create a portable system information file is to select the hotkey Win + R, type msinfo32 , and press ENTER . Click file, Save and name the file. This method creates a file with an extension of nfo file. Perhaps the recipient expects the file in this format.
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Information system.
Popular management files moved or missing.Do you know when this problem started? Try a system restore to a point in time BEFORE the problem started. Here is the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/. Don't forget to check the box to show more than 5 days of restore points. If the first attempt fails, then try an earlier point or two. NOTE: You will need to re - install any software and updates that you have installed between now and the restore point, but you can use Windows Update for updates.
If the system restore does not work, do a startup repair, boot from the disk Installation of Windows Vista genuine (or one that you can borrow from someone) or a recovery disc. Here is the procedure: http://www.bleepingcomputer.com/tutorials/tutorial148.html. You may need to change the BIOS to do first the CD drive in the boot sequence to boot from the CD. To do this, hold the screen that tells you the key F to push to enter the menu start or start of installation. Push it quickly. Make the changes, save your work and exit. Put the CD in the drive and reboot. When you are prompted, press any key to boot from the CD.
If you do not have a floppy disk, you can make a bootable recovery disk by using http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/ with burning software like: http://www.snapfiles.com/get/active-isoburner.html and, of course, a blank CD.
If this does not work, try to start in safe mode (repeatedly hit F8 key so that the start and go in safe mode with networking). Then we will check some of your system files:
Go to start / all programs / accessories / command prompt and right click on command prompt, and then click Run as administrator.
Type sfc/scannow, go and let it run. It will scan and try to correct some of your system files. If all goes well he comes complete with no corruption, it could not repair (if it has these post of corruption here or try to analyze it to find the problem or files using http://support.microsoft.com/kb/928228.
While in the command prompt, type chkdsk /f /r and enter and let it run. It will scan and try to solve any corruption or bad sectors on your hard drive and remove especially as a cause.
If it does not, then thanks for posting any repetitive error message in Event Viewer on startup (Start / Control Panel / administrative tools / Event Viewer). Here's how to use Event Viewer: http://www.bleepingcomputer.com/forums/topic40108.html.
If this does not work, you will need to do a repair/system upgrade using the Windows Vista Installation disc authentic (you own or that you can borrow from someone). Here is the procedure: http://www.vistax64.com/tutorials/88236-repair-install-vista.html as well as the upgrade from an earlier version of the Windows section of the following: http://support.microsoft.com/kb/918884. Although this will not affect your data, settings or programs, you should always back up your data before you start just be on the safe side. If other procedures do not work, it is almost certain to work. You can have a lot of updates to re - install (including all you need to remove service packs). If the version on system with SP1 or SP2 preinstalled cane and the disc is an earlier version, then you will need to do a slipstream drive as follows: http://www.vistax64.com/tutorials/151606-vista-sp1-slipstream-installation-dvd.html.
I hope one of these procedures can solve your problem. If this isn't the case, after return and we will try something else. Return message anyway so we know how it turns out.
Good luck!
Lorien - a - MCSE/MCSA/network + / A +.
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How can I get my email on when I get the above message
Cannot access the url reqested due tosystem error on this server
Apparently, there is a problem on the mail server. Contact technical support for your email provider. MS - MVP - Elephant Boy computers - don't panic!
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Cannot access my DVD-CD in my computer
Original title; DVD - Rw disc
When I insert a cd it plays ok automatically. However if I open 'Computer' and try to access the information on the disk by clicking on the player it does not. Initially, I got a response. "Windows cannot access the specific device, a file, or a path. You can not have appropriate permission to access the item "." I ran the restore to an earlier date of restoration. Now, when I try to access the disc in the drive, I get the answer. "application not found". If I right click on the drive I get the options and if I press 'Open' the tracks of the disc are displayed. I recently loaded software MP3 "Philips Songbird" on my system, but being not not happy with it I uninstalled it. I also uninstalled "itunes" & "icloud. Will be this cause any kind of problem? I have re-installed "itunes." Can anyone help? Faulkner W
Hello
· What operating system is installed on your computer?
· Have you tried to play different CD/DVD?
I suggest you follow the steps mentioned below:
Method 1:
Race he difficulty of the link and check if the problem persists:
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
Method 2:
If the previous step fails, follow the steps in the link:
http://support.Microsoft.com/kb/314060
Registry warning
To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry
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