Cannot access network although it has full bars
OK, so we have just changed our internet provider from border to Comcast and my Vista laptop easily accessible network and internet before but now it isn't. We have two other laptops in the House (one is a vista) and it connects fine. Mine shows a big triangle yellow with an exclamation mark inside and said "press the button configuration on the access point before you continue." I tried to reset several times access point and a few other troubleshooting techniques, but nothing has worked. It also has an option to enter the password, but he then told me that it cannot connect to the network. When we had the guy from Comcast come to our House to fix something else, we showed him the laptop too. He typed a few things in the command prompt and said he won't let go made the previous IP address and told me that it is my computer not the router. I tried to get the number to call the Microsoft vista support by putting in my identification number of Vista, but it says that my number is not supported in this country (which is * because what country rely if not the United States, which we bought in and live in.) Then, I took in a pc shop and had them watch. They have reinstalled the driver and it worked in the shop, but not at home. They said it was the fault of the router and not my pc. They are about fingers pointing towards each other and I have a sneaking suspicion that vista just doesn't like my new router. It's a WNR 1000 v2 if it made a difference. I'm running on a 32-bit Vista Home Premium. Until the problem is solved? I prefer not to spend much money on technicians who probably cannot solve the problem when I should get free support from Microsoft in any case. Will it work if I update to Windows 7? I can provide links to the screens of error message if it comes down to that. Thanks in advance.
Hello
I suggest to refer to this link and follow the steps in the links below and check if this can help:
http://Windows.Microsoft.com/en-us/Windows/help/wireless-network-connection-problems-in-Windows
http://Windows.Microsoft.com/en-us/Windows/help/network-connection-problems-in-Windows
It will be useful.
Tags: Windows
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: Saved
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Hello dredloxx bl0nd,.
If you feel able to make a registry change yourself, the following article has an automatic FIXIT who will fix the problem without having to manually change.
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Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think -
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Head, meet wall. Wall, meet the leader.
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-[snip]-
Trying to NET USE shares on the local computer:
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Server name remark
--------------------------------------------------------
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--------------------------------------------------------
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------------------------------------------------------
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-[/snip]-
I'm trying to access here to all actions are available to all other machines of W7 in the network. (All machines are W7 boxes).
Note how the workstation service is said not having started, but in fact has already started summer (which I checked in the list of services). In short, this does not appear be related to a service does not...
I went through all the standard movements as posted on the Interwebs, including the verification of services, local policies, home groups, convenience stores, and which do not. Note that I tried to start the workstation service via a DOS box as an administrator; If I'm not I get a "system error 5 has occurred" and and "access denied".
In short, I am completely puzzled. I start the troubleshooting of this PC, but now I want to just pull it. Please help before something bad happens... :-)
Any suggestions would be greatly appreciated!
FvW
Hello
The question you posted would be better suited to the TechNet community. Please visit the link below to find a community that will provide the support you want.
http://social.technet.Microsoft.com/forums/en-us/category/w7itpro
Hope this information is useful.
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