Cannot access the bluetooth settings or find devices

I can access the bluetooth software. but when I click on settings or find devices, nothing appears. also when I go to programs it does not appear on the list. I have the icon on my computer, but it does not. I just want to plug my mouse and my mobile phone, possibly if I can make it work. Please help ASAP

Hello

read these tutorials on how to set up bluetooth

http://www.vista4beginners.com/how-to-setup-a-Bluetooth-connection

http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device

Here are solutions to some common problems with Bluetooth devices.

You can also try a convenience store for diagnose and fix common problems with equipment and devices running.

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

If the above does not correct it contact the hardware manufacturer

Tags: Windows

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