Cannot access the directory, even if I am a member of the Group

Similar Questions

• "Windows cannot access the specified device, path or file."

  Original title: Windows cannot access the specified device, path or file.  You don't have the appropriate permit im PLEAAASEE HELP ME a single mother with no money to get my computer fixed

  Windows cannot access the specified device, path or file.  You can not have the appropriate permissions to access the item. It doesn't let me do user accounts or anything each time I click on user accounts even mozilla no matter what icon as yahoo messanger or anything I get this message PLEAAASEE HELP ME im a single mother with no money to get my computer fixed and my computer is my life line!  someone help me please!

  Hello

  Take a look at the following for a possible solution:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-files/Windows-cannot-access-the-specified-device-path-or/d85689f5-8a1d-4519-A016-f485877dd40e

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-files/Windows-cannot-access-the-specified-device-path-or/85edca63-e1fd-426b-ad23-3ea506ab8a44

• Cannot access the windows service install

  Initial Setup error title: windows
  I'm unable to download the latest version of java as well as the updates of windows and the reason given was that "cannot access the windows service install" Pls advise

  Hello

  What happens when you try to perform windows updates?

  Check the status of the Windows Installer service and make sure that it is started

  Method 1:
  Start the Windows Installer service
  a. Click Start, type Services.msc and press {ENTER}
  b. double-click Windows Installer
  c. the value of the Windows Installer Manual startup type
  d. Click Start to start the service. Note the error message, if any.
  e. click OK.

  Unregister and register the Windows Setup program again
  Method 2:

  Unsubscribe and re - register the Windows Installer to do this follow the steps below.

  a. Click Start, click Run, type MSIEXEC /Unregister. and then click OK. Even if you do it right, it may seem that nothing is happening.
  b. Click Start, click Run, type MSIEXEC/REGSERVER and then click OK. Even if you do it right, it may seem that nothing happens, or you can briefly see an hourglass. After you run this command, the operation is complete.
  c. try your application based on Windows Installer again.

  Method 3:
  You can follow the steps in knowledge base article and check:
  Problems installing and uninstalling programs on Windows computers
  http://support.Microsoft.com/kb/2438651

• Windows cannot access the specified device, path or file. You can not have the appropriate permissions to access the item.

  Hello

  I recently changed to use AVG free Antivirus Vista 2010 edition and since then (next day) seems to be locked out almost everything on the computer other then IE.  Open any kind of .exe translates into "Windows cannot access the specified device, path or file. You don't have the appropriate permissions to access the item. "I can access the Control Panel, but when I try to run something (a user restore Sys account) nothing happens or I get the same error.  I can not even access/cmd?

  Operating system is vista 64 bit home premium
  Computer has 1 which is defined as administrator SP1
  Tried to do a restore of the system in normal mode and safe, the two will not start.

  I have a feeling I know what the problem is, that when you look at the properties > Security "Progam files" in the 5 groupnames user administrator has not enabled in the lower area of permissions?  Guess a virus has locked all accounts to use the machine key files? (When editing and allowing the admin to have full control etc. in written authorization, I get an "access denied" Message.)  Be honest this really problems out of my PC knowledge, I would usually just reformat if I hit I can't solve a problem, but this time reformating is not the best option.

  Thanks in advance for any help, I would really appreciate it, it left me speechless!

  PS. read through the similar questions and have used the "fix windows' programs, with nothing working or me being not able to access something used.

  Hi Dany88,

  First of all, I would say that you uninstall security antivirus vista 2010 of computer software, since there are several questions on the computer after installing. This software may have created conflicts between other programs on the computer.

  As you face problems to access items from 'Control panel', I would say you visit the security software vendor's Web site and search a tool of suppression using which you can uninstall the software.

  Important: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  If questions are set after uninstalling security software, I suggest that you change the security antivirus vista to some else software or contact the vendor of the software for more information.

  I would also say that you are investigating the computer by using the methods mentioned in the link below.
   
  How to get rid of malware or viruses
  http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/ba80504b-61f1-4D71-960f-b561798b7b42

  See the link below to find out how to start in safe mode.
  Start your computer in safe mode
  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  I hope this helps!

  Halima S - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows automatically restarts constantly, cannot access the system restore point, cannot access the computer in safe mode

  Hi all

  For the not 24 hours I tried to access my computer in normal mode. When I turn on the pc, it says "configuration data 1 of 3 steps...". 0% complete"he never spent 0% and within seconds, it automatically restarts and starts again. It's so frustrating! I have a windows vista pc (purchased in ' 06). I can only access my desktop in SafeMode.

  I tried to perform a system restore, but not like he says "recovery disk is not the restore point selected. What should I do? I tried to manually create a restore point, but cannot access the system and Maintenance, while in safe mode. I can't do anything but literally access the internet. How can I get Windows back to factory settings it is with these limited resources? I have a Dell reinstallation DVD.

  I searched my programs and found that recently Windows automatically updated and downloaded "Microsoft Powerpoint Viewer" and "for 2007 Office system Compatibility Pack '. Now, I think it has something to do with it, because they were the most recent updates, before the pc crashed. But I also fear that it may be a virus, which has completely hijacked this PC. How am I supposed to get rid of a bug, if I can't even get the necessary antivirus?

  Sorry for the ranting, but it's so stressful when my pc is completely down. Please, please please help me. Thank you in advance for reading this same!

  Arianne

  Hello

  you talk about restore and system recovery disc in the same breath

  they are 2 different things

  and you can NOT create a restore of yesterday and today!

  yesterday is gone

  If it does not already; You can't do

  1st thing to try is a restoration of the system in safe mode

  http://www.windowsvistauserguide.com/system_restore.htm

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  If that does not read this information

  the link below is how to download and get a vista disk startup repair, which you can start from the

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

  It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

  Change boot order it do dvd drive 1st in the boot order

  http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/

  The malware removal:

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  Reinstall vista from Dell DVD

  http://supportapj.Dell.com/support/topics/global.aspx/support/DSN/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=339949

• Error: "the process cannot access the file because it is being used by another process." when treid to install the device driver

  Original title: Windows cannot install the drivers

  I had a lot of trouble installing the drivers on my Windows computer.  I went straight in the Device Manager and deleted the devices I tried to install and reinstalled them, I went into safe mode, I got Windows to run the console and only the basic process and run from there Device Manager... no matter what I do the same mistake.

  "The process cannot access the file because it is being used by another process".

  Even after a restore of the system, he did this, and I don't know what to do anymore.  Only devices that have been previously installed work.

  What's more important install my Blackberry software because my phone is broken.  The software cannot detect my phone because the drivers have not been installed.  Most of the devices I can use with Linux (I have Windows Vista and Ubuntu running on the same computer), but RIM don't make Blackberry for Linux software, so I have to do it on Windows.

  Hi paco2012,
   
  1. did you of recent changes on the computer?
  2. how many user accounts you have on the computer?
   
  Try these steps and check the result.
  Step 1: Install the driver as an administrator
  a. shut down the computer runs.
  b. start the computer and the connection as an administrator.
  c. find the driver configuration file, right-click on the file and click "Run as Administrator".
  d. follow the instructions in the wizard to install the driver.
  e. restart the computer once the driver is installed.
   
  Step 2: Try to install the driver to boot either by disabling all non-Microsoft programs
  a. open the article: http://support.microsoft.com/kb/929135
  b. Article, follow "step 1: perform a clean boot."
  c. restart the computer.
  d. install the driver and verify the result.
  e. follow "step 7: reset the computer to start as usual.
   
  Kind regards
  Syed - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Error: Windows cannot access the specified device, path or file. You can not have the appropriate permissions to access the item. Vista 32 bit

  Hi, I got this error. Ex: I try to install something (a game or whatever it is) it says: 'Windows cannot access the specified device, path or file. You can not have the appropriate permissions to access the item. Even when I try to open a normal program like Regseeker, he keeps giving this error. Can someone help me?

  It appeared yesterday at 22:00. I tried the system restore, but it does not help, he keeps coming back.

  I use Windows Vista Home premium x32bit.

  Thank you

  Xemidan

  I ran my computer in safe mode with network support. As I re-installed programs that have these problems, the family disappeared from the error.

  Now, they're starting to the top and download things exactly as they were normally. In any case, thanks for the help.

• error message "Windows cannot access the specified device, file, or the path."

  Whenever I try to open a file even my music internet explore or anything that I get an error message Windows cannot access the specified device, path or file.

  Hi nanditaberi,

  Since when are you facing this problem? What were the changes to the system between the time where everything has worked, and when you noticed the problem?

  This problem may be caused by this security software on the computer, uninstall them might solve the problem.

  Example: AVG, Zone Alarm

  Important:

  O before you uninstall the security software disconnect the computer from the internet. Make sure that the windows firewall is enabled.

  Ø you may need to check with the manufacturer of security software for reinstallation and activation.

  O re - install the security software on the computer.

  Reference:

  Please read the steps provided by, Donna, dated Saturday, January 3, 2009 14:01click here for the post.

  A scanner online for any threat and try to correct

  http://OneCare.live.com/site/en-us/Center/cleanup.htm

   

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Cannot access the network ERR_NETWORK_ACCESS_DENIED

  I have Windows 7.  Nothing works, I tried chrome (which will not even load) and Firefox (it has been a constant problem with gmail for well over a year).

  Cannot access the network

  ERR_NETWORK_ACCESS_DENIED
  Google Chrome has access to the network.

  Maybe it's because your firewall or antivirus software wrongly think that Google Chrome is an intruder on your computer and it blocks to connect to Internet.

  Chrome allow access to the network in your firewall or anti-virus settings.

  If it is already listed as a program allowed to access the network, try to remove from the list and Add again.

  I tried the above, but can't seem to solve the problem.  Thank you.

  Hello Paul,

  Thanks for posting your question on the Microsoft Community.

  I would like to know some information about the problem so that we can help you better.

  The same problem occurs when you use Internet explorer?

  Thank you for details on the question and your efforts to resolve.

  If the problem also occurs when you use Internet explorer, I suggest you use the steps in this article and check if it helps.
  Reference:
  Can't access some Web sites in Internet Explorer
  https://support.Microsoft.com/en-us/KB/967897

  Note: The feature reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Reset Internet Explorer is not reversible, and all the previous settings are lost after reset.

  Also see this article:
  Understanding Windows Firewall settings
  http://Windows.Microsoft.com/en-us/Windows/understanding-firewall-settings#1TC=Windows-7

  Note: Firewall and Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not turn off your antivirus software and firewalls. If you need to disable temporarily to install other software, you should reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software and firewall are disabled, your computer is vulnerable to attacks.

  To get help on Google chrome, I suggest you post your question on Google chrome forums.
  http://productforums.Google.com/d/Forum/chrome

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• executable files: cannot access the file because it is being used by another process

  Hello
  I created a file named test.bat on my desk
  baptized "test.bat" and sent the notebook, wrote "REM" and recorded.
  so, I closed my notebook and reopened, has added another "REM" and saved the file again.
  then I tried to rename, move the file to another folder and delete
  everything went without any problems.

  But if I create the file and run it, the command prompt will appear for a while and then disappear.
  I can rename or move the file without any problem,
  But if I try to edit the file in Notepad, I get this error:

  The process cannot access the file because it is being used by another process.

  and the file is not saved.

  also, if I try to delete the file, it seems to be deleted until I press F5, the file appears again.
  When you try to rename/move this new file, I get another error:

  File Access Denied

  You need permission to perform this action

  You need the permission of the administrator of the computer to make changes
  in this file

  It seems the file is opened (or if I choose to delete) after a few minutes, then it is not if I try to access
  the file (I kept pressing F5 every few seconds for 15 minutes and the file is missing)

  the problem appears if occuar with any file name, anywhere, not just the office or home by car, not even on the same disk,
  while I had no problem when I started in an old installation of windows xp and repeat the same steps.

  I tried to use the sysinternals utility handle, that's what I have:

  After creating test.bat:
  C:\Users\User>handle test.bat

  Copyright (C) 1997-2013 Mark Russinovich
  Sysinternals - www.sysinternals.com

  No found the corresponding handle.

  After you run test.bat:

  C:\Users\User>handle test.bat

  Handle v3.51
  Copyright (C) 1997-2013 Mark Russinovich
  Sysinternals - www.sysinternals.com

  System pid: 4 type: file A18: C:\Users\User\Desktop\t
  EST.bat

  has obtained the result above after attempting to remove test.bat also.

  After the creation of othertest.bat:

  C:\Users\User>handle othertest.bat

  Copyright (C) 1997-2013 Mark Russinovich
  Sysinternals - www.sysinternals.com

  No found the corresponding handle.

  After execution of othertest.bat:

  C:\Users\User>handle othertest.bat

  Handle v3.51
  Copyright (C) 1997-2013 Mark Russinovich
  Sysinternals - www.sysinternals.com

  System pid: 4 type: BD0 file: C:\Users\User\Desktop\o
  thertest.bat

  After you rename the othertest.bat:

  C:\Users\User>handle othertest.bat

  Copyright (C) 1997-2013 Mark Russinovich
  Sysinternals - www.sysinternals.com

  No found the corresponding handle.

  C:\Users\User>handle renamedtest.bat

  Handle v3.51
  Copyright (C) 1997-2013 Mark Russinovich
  Sysinternals - www.sysinternals.com

  System pid: 4 type: BD0 file: C:\Users\User\Desktop\r
  enamedtest.bat

  the also occuars when I run any .exe file and delete it after its finished running, I deleted
  the handle.exe and the handle64.exe after the test above and at the same time returned when I updated their records.

  can someone help me?
  IAM using Windows 7 ultimate 64-bit.
  Thank you.

  I struggled with this VERY ENNUYANT thing for a long time on a Windows Server 2008 R2.

  Just found the answer:

  http://superuser.com/questions/260375/why-would-system-continue-locking-executable-file-handles-after-the-app-has-exit

  Activation of the service 'Application Experience' does the trick for me.

  If I got paid for every minute spent dealing with the mysteries of Microsoft... No, wait! Paid!

  Thank you Microsoft!

• Search error Windows 7, ""Windows cannot access the specific bequest, a file, or a path. " May not permissions to access you the item. »

  When I try to use the search in Windows 7, I received the following message: "Windows cannot access the specific bequest, a file, or a path. May not permissions to access you the item. "I tried google problems and even went to the functionality in windows control panel - program - turning on or off, to make sure that I have the search function on. Also, I read in the community that you can use the search to find a file named regedit.exe to correct the situation. However, I cannot use the search function yet, so cannot find the file in question.

  Simon,

  Please contact the Microsoft Community.

  I would like you to follow the steps in this article-

  http://support.Microsoft.com/kb/2669244/en-us#top

  Note: Disabling the antivirus is at your own risk.

  We know if that helps.

• internal hosts cannot access the internet w / L2L configured tunnel

  The internal hosts behind the ASA cannot access the internet with a configured tunnel to L2L. The L2L tunnel is mounted and passing traffic correctly. However, the internal host cannot access the internet through the ASA. I think I have my NAT watered somewhere. I can't even a host statically mapped to the internet. It might be because I'm used to having a WAN IP to the external interface which differs by the CIDR block assigned by the ISP. In this case, it's all together, with the ASA outside interface occupying the first available address.

  We have been assigned a CIDR range x.x.x.64/28. x.x.x.65 is my front door and my first usable est.68, by the PSI (I guess what they utilisent.66 et.67 for internal use). External interface of the ASA est.68 and I'm trying to get NAT others. I'm Polo all DHCP clients internal and have some static entries as well. Below is the relevant NAT config. Yet once, all traffic passes above the tunnel properly, but not from inside to outside. If more information is needed, please advise.

  interface outside

  IP address x.x.x.68 255.255.255.240

  NAT-control

  Global x.x.x.69 - x.x.x.77 2 (outdoor)

  Global 1 x.x.x.78 (outside)

  NAT (inside) 0 access-list sheep

  NAT (inside) 1 10.10.10.0 255.255.255.0

  public static x.x.x.69 (inside, outside) STATIC_NAT_EXAMPLE netmask 255.255.255.255

  internal access-group interface inside

  Route outside 0.0.0.0 0.0.0.0 x.x.x.65 1

  internal to the 10.10.10.0 ip access list allow 255.255.255.0 any

  ! Remote LAN is 192.168.10.0/24

  access-list sheep extended ip 10.10.10.0 allow 255.255.255.0 192.168.10.0 255.255.255.0

  Can you post a "show sysopt run?

  Try this command to enable proxy arp.

  No outside sysopt noproxyarp

• Writing files apps get the "Windows cannot access the specified device, path or file. May not be the appropriate permissions for access you the items"error

  It only occurs with certain applications. Firefox and steam (the game application), for example.

  He regularly happening when trying to download a file with Firefox, regardless of the folder I tried to save the item to. Helped Disabling UAC. Sometimes, even when from time to time, however. I usually just download the file again in the same place, and it works fine.

  With steam, it happens 100% of the time when he tries to update. I am trying to troubleshoot with them, but I strongly suspect that there is an underlying problem related to Windows. I am running Windows 7 Home Premium 64-bit.

  It may be relevant that all my files have the blob (not checked) in the box 'read only '.

  There has been no recent changes to my computer.

  I tried:

  Creating a user profile. The question persists while the user as well.
  Using the attrib command from the command prompt to reset the properties of the folder.
  Run the checker system (no errors found) files.
  Taking possession of the records.
  Make sure that I have all the permissions with folders.
  Right click to run applications as an administrator.
  Check if the requests are blocked.
  Try start mode selective (Microsoft, no startup application services).
  Re-registration of Windows install.

  My antivirus software is Microsoft Security Essentials. I did full scans. It prompted me without warning.

  Hello

  Are you having the same problem during the download of Internet Explorer?
   
  Method 1:
  I suggest you try the procedure described in the article and see if it helps.
  Error "Windows cannot access the specified device, path or file" when you try to install, update or launch a program or file
  http://support.Microsoft.com/kb/2669244
  Note: There is a risk of data loss if all the files are infected and which can be removed in the cleaning process.
   
  Method 2:
  If the problem is not resolved I suggest you to save the files and run an upgrade on the spot to repair permissions.
   
  How to perform an upgrade on the spot on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2
  http://support.Microsoft.com/kb/2255099
   

  Warning: An upgrade on the spot is the final solution before you have to reinstall the operating system. Note that it takes as much time to do the upgrade as to reinstall the operating system. In addition, some of your custom Windows settings may be lost through this process.

  Hope this helps and keep us posted.
   
   

• BI SampleAppFiles Server cannot access the correct file

  Hello experts,

  Part of my project is creation of KPIs for my clients. Before doing all this, I'm trying to create a KPI sample and see if it works well.   It is using 11g (1.1.7).

  Here's the problem: I created the sample KPI without problem; However, when I try to open the report I get an error that

  State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error occurred. [nQSError: 43113] The message returned by OBIS. [nQSError: 64023] Cannot access the E:\BIHOME\instances\instance1\bifoundation\OracleBIServerComponent\coreapplication_obis1/sample/SampleAppFiles/Data/SAMP_REVENUE_A.xml: no such file or directory for table SAMP_REVENUE_A (HY000)

  The path is correct, except instead (E:\), it should be (C:\).  Does anyone know how to change this? Help, please.

  I don't have a 'E' drive in my system. This forum works on windows

  Help, please

  Hello

  In the sample OBIEE, you have a variable called BI_EE_HOME with this path

  To change this, open your SPR (online mode) and then change repository variable BI_EE_HOME

  

  We call this variable in your connection pool (you can change this path directly on the connection pool too)

  Felipe Idalgo

• Failure of the initial installation of INS-30131 required for execution of the controls of the installer cannot access the temporary location

  When I install Oracle Grid Infrastructure 12 c Release 1 (12.1.0.1.0), I have the following error:

  Failure of the initial installation of INS-30131 required for execution of the controls of the installer cannot access the temporary location

  Cause:-unable to access the temporary location

  Action - make sure that the current user has required permissions to the temporary location

  Details of the addition

  -GLWB-1560: "/tmp/" temporary directory path is shared on the nodes '... »

  The oracle user I use is to have access in / tmp, I did a test by creating a file here.

  Any idea?

  Thank you

  This is the description of the error, I saw, but he was trying to find an idea how to solve this problem.

  Anyway, I solved it by renaming the Group of volumes and accordingly update the fstab and the grub.conf.

  Thank you

  Eugen

• I tried to download PES 13 and everything I had, it was a folder called 'Package' which I still cannot access the post-secondary education program. I have a Compaq laptop with Windows 7. Help, please.

  I tried to download PES 13 and everything I had, it was a folder called 'Package' which I still cannot access the post-secondary education program. I have a Compaq laptop with Windows 7. Help, please.

  Make sure you download the windows files.

  You must download a 7z and an exe file.  put them both in the same directory and double-click on the exe file.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC | XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 10, 11, 12, 13. 9,8,7
  • Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  window using the Lightroom 3 link to see these "important Instructions".