Cannot access windows 8 app store

Hi I just got an acer with windows Tablet 8 on it and I can't get on the app store, and he says its because I don't have internet connection, but I do! can someone please?

Hi Joshua,.

Disabling the proxy connection and temporarily disable the anti-virus can help get the problem solved.

Method 1: Make sure that the time and time zone are correct.

has. press Windows key + W and type theDate and time.

b. Select set Date and time.

c. click Change Date and time button to change the date and time.

d. click on the button to change the time zone to change time zone.

Method 2:

Step 1:

Run app troubleshooting utility

Download and run the troubleshooter modern UI App. Here is the link for your reference.

http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

Step 2:

Go through the link for your reference.

What to do if you have problems with a soft

http://Windows.Microsoft.com/en-GB/Windows-8/what-troubleshoot-problems-app

Method 3: Disable the proxy connection

Follow the steps to turn off the proxy connection.

has. click the gear box in the upper right corner in internet explore.

b. click on tools and then click Internet Options.

c. click on the Connections tab, then click LAN settings.

d. uncheck the use a proxy server for your LAN check box.

e. click ok.

Method 4: Disable the third-party antivirus software and check.

Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Reference:

Why can't I connect to the Windows store?

http://Windows.Microsoft.com/en-us/Windows-8/why-sign-in-Windows-store

It will be useful. For other queries, feel free to join us.

Tags: Windows

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