Cannot cancel all documents in the print queue, which leads to the mistake of the printer

Original title:

I LIKE MY PRINTER, BUT LATELY I CAN'T CANCEL DOCUMENTS "ALL". IT WILL CANCEL ALL BUT ONE... SO I can not PRINT ANY FURTHUR because there is a document remaining, sometimes, you make a mistake and that you do not want the document to print, so it will remove all the document with the exception of the first tht has been implemented.

THE last time that I had to completely remove the printer from the computer, and then reinstall is there anything else I can do.

Hello

1. what happens when you print after that you cannot delete the document in the print queue?

2. do you get an error message? If Yes, what is the exact error message?

3 did you changes to the computer, before the show?

4. what version of Windows is installed on the computer?

Method 1:

Check out the following link.

Printer in Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

Method 2:

Clear the print queue and check if you are able to print manually.

a. click Start, click run. In the Open box, type services.msc and press ENTER.

b. right-click on the service labeled or and select stop.

c. then you must go to the following directory: C:\WINDOWS\System32\spool\PRINTERS. Delete all files in this folder. This will clear all print queues.

d. now go back to the Services console (step a), click or right click and select Start.

e. try to print now and check.

Tags: Windows

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