Cannot change windows password

For the last 3 years or so, I couldn't change my windows login password.  Whenever I try (every 6 months or more), I always get the following message is displayed.

"There is a temporary problem with the service. Please try again. If you continue to receive this message, try again later. »

I contacted MS about this and they gave my usual suspects, for example, windows update, updated drivers, check for viruses/malware.  None of this has helped.  My knowledge of windows is very good.  I am using windows 7 Home premium, 64-bit, with an I5 processor in a motherboard H77.  My OS is completely up to date that are my drivers and my PC scans are clean.  I'm having no other problems.

I asked to reset - MS either manually change my password or to force me for some reason any, they refused to do.  Again, I can connect to my MS account and use all the services, change my profile, do everything except change my password.

Gregg,

Please confirm if you talk a user account on your Windows 7 computer or an account of MS [Online] as your question seems to refer to both.

If the problem is with a user account on your computer, then MS can't do anything that this account exists on your computer.  If this is the problem then I would understand exactly what is the procedure that you follow that generates this error message.  In the end, you could create a new power to Admin-level user account and use this account to reset the password for your existing account, but there are issues to consider before making [corruption of user profiles possible, side effects of using another account reset].

If the problem is with an Account of MS, then you would be able to go to When you can not connect to your account Microsoft , then reset your password

Denis

Tags: Windows

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