Cannot close windows while on the internet

original title: help

I can't close all windows when I'm online, I need to update a driver?

Hello
  • What windows you're not able to close?
  • Are you able to close the windows if you're not online?
  • If it works much earlier?
  • What changes has been made recently to the computer?

I recommend you perform the clean boot.
 
Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.
 
See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
 
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135 
 
Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

 

Tags: Windows

Similar Questions

  • ADE 3.0 crashes on Windows 7.  Transfer screen continues to operate. Cannot close ADE without restarting the computer.

    ADE 3.0 under Windows 7.  If I transfer a book at my e-reader, the screen freezes in the 'transfer' and seems to keep loading even if the book is already present in the drive.  Cannot close ADE without restarting the computer.

    Right click to the digital edition and run as admin.

  • Cannot use windows update after the new installation of xp sp2

    Cannot use windows update after the new installation of xp sp2

    How to reset the Windows Update settings?
    http://support.Microsoft.com/kb/971058

    Harold Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

  • integrates the desktop of Windows XP and the internet

    which integrates the desktop of windows xp and the internet?

    You a modem and your ISP

  • I cannot use windows update. The 80070490 error keeps coming back.

    I cannot use windows update.  The 80070490 error keeps coming back.

    I tried "System update tool", "windows repair" and I don't seem to be able to get upgrades using my DVD of windows.  What can I do?

    Any help would be much appreciated

    I cannot use windows update.  The 80070490 error keeps coming back.

    I tried "System update tool", "windows repair" and I don't seem to be able to get upgrades using my DVD of windows.  What can I do?

    Any help would be much appreciated

    Reset your Windows with this FixIt components update:
    How to reset the Windows Update components?

    Reset.

    Try to update.

    If it still does not work, try this...

    1. Start an elevated command prompt.
    2. Run the following commands pressing on enter after each line:

      net stop wuauserv

      CD %SystemRoot%\System32

      Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

      net start wuauserv

    3. Reset
    4. Try to update.

    * Important * When you do this, the following problems occur:

    • Updates that are currently downloaded but which have not yet been installed must be downloaded again by using Windows Update or Microsoft Update.
    • When you remove the Software Distribution folder, your download history is deleted.
    • If you currently receive updates from Microsoft Update and Windows Update, you will need to reselect this option from the Windows Update Web site.


    * Note *
    if the problem is resolved and you can successfully download and install the updates, you can delete the directory SoftwareDistribution.old to recover disk space.


    STILL no? We have something to try...

    Use this FixIt:
    How to get the latest version of the Windows Update Agent

    Reset.

    Save components WU:

    1. Start an elevated command prompt.
    2. Run the following commands pressing on enter after each line:

      regsvr32 Jscript.dll
      regsvr32 c:\windows\system32\wuapi.dll
      regsvr32 c:\windows\system32\wuaueng.dll

    Reset.

    Try to update.

    If it still does not work after that - repeat ONCE more that part...

    Reset your Windows with this FixIt components update:
    How to reset the Windows Update components?

    Reset.

    Try to update.

    Come back and let everyone know how you faired.

  • Cannot access Windows Gadgets because the message only the administrator is permitted.

    Original title:

    I am logged on as administrator (only 1 person on this computer) but I get messages that only an administrator can access some files (for example the Windows Gadgets))

    I have Windows 7 Ultimate, only one person has this computer (me), I installed as admin (no other account on this computer).  Cannot access Windows Gadgets because the message only the administrator is permitted.  I AM THE ADMINISTRATOR!  Why is this happening?

    Hello

    1. you only receive the error message when you try to access the "Windows Gadgets"? What is the full error received?

    2 have you made any changes to the computer before the show?

    Method 1:

    Step 1:

    Check if you are able to access to the files and programs into account administrator in safe mode.

    Start your computer in safe mode

    http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

    Restart the computer to return to normal mode

    Step 2:

    If you are able to access all files and programs to the account administrator in safe mode then I suggest that you create a new user to the administrator.

    Create a user account

    http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

    Method 2: Try the steps from the following link and check:

    How to open a file if I get an access denied message?

    http://Windows.Microsoft.com/en-us/Windows7/how-do-I-open-a-file-if-I-get-an-access-denied-message

     

  • Internet Explorer cannot display webpage then on the internet by clicking on a link on a Web page

    When you are connected to the internet, I can't click links on a Web site.  Clicking on makes me an error "Internet Explorer cannot display the webpage".  For example, I'm on FamilyFun.com I try to print a page coloring for my daughter.  I choose the one she wants, but when I click on 'see full size and print it' I get the error message.  I tried disabaling the modules and software McAfee and install IE9.  None of these works.

    Hello

    You can not view, access, or load some Web pages in Internet Explorer 8 or
    Internet Explorer 9
    http://support.Microsoft.com/kb/967897

    You can not view, access, or load some Web pages in Internet Explorer 8 and Internet Explorer 9
    http://support.Microsoft.com/kb/956196/en-us

    --------------------------------------------------------------------------------------------------------------------------

    Internet Explorer freezes or crashes
    http://support.Microsoft.com/GP/ie_freezes_or_crashes

    Tips for solving problems with Internet Explorer
    http://Windows.Microsoft.com/en-us/Windows7/tips-for-solving-problems-with-Internet-Explorer

    When you start Internet Explorer, it opens, flashes and then closes immediately
    http://support.Microsoft.com/kb/967896

    ------------------------------------------

    Several troubleshooting methods:

    What antivirus/antispyware/security products do you have on the machine? Be one you have
    EVER had on this machine, including those you have uninstalled (they leave leftovers behind which)
    may cause strange problems).

    If no joy there's something blocking perhaps.

    Start - All Programs - Accessories - System Tools - IE with no Addons - what works best?

    IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

    IE - Tools - Internet Options - Security tab - click on reset all default areas - apply / OK

    Close and restart IE or IE with no addons

    not better?

    IE - tools - manage Addons (for sure disable SSV2 if she's here, it is no longer necessary but Java
    installs and it causes more questions - have you never update Java to go back in and turn it off again.) Search
    other possible problems.

    Windows Defender - tools - software explore - look for problems with programs that do not look
    right. Allowed are usually OK and "unauthorized" are not always bad. If doubt about a program
    ask about it here.

    Could not be a free - SpyBHOremover - BHO - standalone program, needs no installation, download.
    unzip and run - all are not bad, but some can cause your question (toolbars are BHO).
    http://securityxploded.com/bhoremover.php

    How to change, add or remove startup programs in Windows 7
    http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

    How to check and change Vista startup programs
    http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    Also get Malwarebytes - free - use as scanner only.

    http://www.Malwarebytes.org/

    --------------------------------

    For Vista:

    Try these to erase corruption and missing/damaged file system repair or replacement.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    --------------------------------

    For Windows 7:

    Try these to erase corruption and missing/damaged file system repair or replacement.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    Then run checkdisk (chkdsk).

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    I hope this helps.

  • Specific update for Windows on Windows 7 disables the internet connection in Internet Explorer

    I have Windows 7 Home Premium 64-bit. 10/14/2010 my computer installed something around 18 updates to Windows. Immediately after the restart, I couldn't get an internet connection on Internet Explorer. My computer tells me I have 90% Wi - Fi, but I get nothing on Internet Explorer. I restored my computer to until I installed updates, and immediately after the restart of the internet worked well. I decided then to individually install each update of Windows one by one and found a specific update that causes this problem on my computer. It's "Cumulative Security Update for Internet Explorer 8 for Windows 7 x 64-based Systems (KB2360131). I am able to install all the updates, only this specific one stop my internet to view Web pages.
    On a side note, I have another computer with Vista, and this computer shows no problem after installing all updates. I don't want to change my settings to manually install updates, I love that they install automatically, but that just doesn't work if this particular day keep install and maintain close my internet. Any suggestions as to why it continues to be?
    Thank you!

    [I turned first on my new computer on 30 August.] I tried to activate [the 60 days Norton free trial] in the first week or two, so maybe between 7 September - 14 September... not [uninstall before I installed MSE] however.

    You must have activated the free trial immediately (i.e., August 30), not a week or two later. In addition, you should have uninstalled Norton free trial AND download / run the Norton Removal Tool BEFORE you installed Microsoft Security Essentials.

    I suspect that you see the effects of a hijackware infection. Chances are that your computer is already infected at the time wherever you tried to activate the free trial of Norton. See...

    Cleaning a compromised system
         http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

    Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

    HOW to do a clean install of Win7: see "using the custom installation option" and formatting the hard drive section of http://windows.microsoft.com/en-us/windows7/Installing-and-reinstalling-Windows-7

    NOTE: If your computer came with a set of disks, there is a hidden partition restore (not to be confused with the restoration of the system) you would use to do the clean install (AKA a "destructive recovery").

    After the new installation, you will have the equivalent of a "new computer" once again in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

    4 steps to help protect your new computer before going online
         http://www.Microsoft.com/security/pypc.aspx

    VERY IMPORTANT!-online The Norton free trial will be reinstalled (but invalid!) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the Norton Removal Tool before you install any Windows updates AND before installing your new antivirus application (for example, Microsoft Security Essentials).

    See also:

    Risks & benefits of P2P file sharing
    http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
    http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx
    http://www.us-cert.gov/CAs/tips/ST05-007.html

    Measures to help prevent spyware
    http://www.Microsoft.com/security/spyware/prevent.aspx

    Measures to help prevent computer worms
    http://www.Microsoft.com/security/worms/prevent.aspx

    Avoid fake security software!
    http://www.Microsoft.com/security/antivirus/rogue.aspx

    If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/w7repair/threads

    If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

    Wish I had better news for you. Good luck!

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Cannot download windows 10 and the clock is ticking! Help, please!

    I'm on the second step for example set up and the screen stays black for hours on end. lit all night to continue, but always black so does not end. the computer must be forced to close then converts to windows 7

    If the Upgrade Wizard of Windows 10 becomes blocked or unresponsive to 99%, wait at least 4 to 7 hours. If the installation program does not progress, close the wizard and restart your computer. Follow the instructions to upgrade manually by using the tool of creation of media or file ISO for Windows 10.

    If you encounter an error about enough space to perform the upgrade, see the instructions:

    How to install Windows 10 on devices with limited space

    Task of pre-required

    When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

    Retry the upgrade manually:

    Option 1: Using the media creation tool

    Download the media creation tool

    Click with the right button on the MediaCreationTool.exe file and then click on run as administrator.

    Note: How to check if you are downloaded or installed the update Windows 10 November

    Select upgrade this PC now and then click Next

    Option 2: upgrade using the file ISO for Windows 10.

    Task of pre-required

    When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

    then

    then

    • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
    • Reboot several times, and then try again.
    • Disable the general USB peripherals (for example - smart card reader). You can do so from the Device Manager.
    • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).
    • Support your default BIOS reset BIOS.
    • Check if there BIOS updates available for your system, and then to apply them.
    • If you are using a SCSI drive, make sure you have the drivers available for your storage on a USB device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
    • Perform a clean boot, restart, and then try again.
    • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
    • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
    • If this does not work, try using the. ISO file to upgrade if possible.
    • If you are connected to a domain, go to a local account.
  • Gets the error message that says non-genuine Windows, also lost the internet connection when installing Windows 10

    Original title: windows 7 Home premium product...

    I have a dell studio 1737 and was upgraded to windows 7 Home premium 32-bit. I was installing windows 10 when we lost the internet connection and now I get an error message on windows is not genuine. can someone help please!

    Use your Windows 7 Home Premium product key to activate it.

    Windows 7 is pre-installed on my computer, How can I find the product key?

    The product key is located on the COA sticker attached to the bottom of your laptop or in the battery compartment. In rare cases it can be found also in the memory compartment. For systems of the Tower, look at the top or the side of the system unit. It looks like the following:

    Click Start > settings > Update & security > Activation > change product key and then enter the new product key, and then click Next to activate

    If you cannot activate Windows 10 after all the above and you are sure that you have the correct edition installed, then please try phone activation:

    Activate your Windows 10 license with Microsoft Chat support

  • Cannot connect Tecra M10 to the Internet

    My wife has a TecraM10 with an Intel 82567LM gigabit wired network adapter. It cannot connect to the Internet via either wired LAN by plugging directly into the container of Cat 5 to the rear of the machine or the thorugh a docking station.

    A diagnosis indicates that the LAN switch is turned off and check the manual as to his location to turn it on.

    I can't find a reference to a LAN switch in the manual. I checked TCP/IP protocols and they progress ste correctly and the device manager says it's working properly.

    Any ideas? Thank you. John

    Hello John

    Card LAN installed and listed correctly in the Device Manager?
    >... LAN switch is off
    Laptops doesn t have LAN switch. WLAN spend only so I t understand how you can get this message.

    Please check device manager first and let me know if the network card is OK here?
    When you connect the LAN cable to your Tecra is green LED ON?

    By the way: did you test connecting to the local network using another PC/computer laptop?

  • Cannot install windows XP on the Satellite Pro A200-1N2

    Jin

    I have a Toshiba Satellite A200 - 1N2 PSAE3E and I don't want Vista on my laptop. I downgraded the bios to V5.30 but still cannot install windows xp and there is still no optin for SATA in the bios.

    Can someone help me?

    Thank you.

    Hello

    Did you install the SATA drivers first?
    You need this driver to recognize the HARD drive!

    You must download the Intel Matrix Storage Manager. You should find it on the page of the Toshiba driver or the Intel Web site.

    You must perform the installation of an external USB FDD drive using the F6 key during the installation of Win XP.

  • Cannot run Windows Update from the PC that was previously on a domain.

    Original title: cannot run Windows Update

    I got my PC of my former company with a local login. However, the PC has been joined to a domain. The company no longer exists, but because the PC has submitted to its group policies, I can't run Windows Update. Is there a way around this problem? Thank you.

    Strongly suggest that you contact the administrator of the domain so that it can correct or remove strategies group that are applied to the system.

    In addition, ask the installatiion Media for the edition of Windows installed if you don't have it now.

    MowGreen Services update - consumer safety

  • Cannot connect Windows XP to the wireless printer.

    WINDOWS XP PRINTER WI - FI CONNECTION

    I have Windows XP Media Center Service Pack 3 OS that worked a HP Photosmart Plus B209 a - m with a USB cable.  Since I just bought a new laptop (Windows 7 Professonal OS) I decided to create a home network with a router Cradlepoint MBR 900.  The two laptops (XP and 7 OSs) were connected to the internet via the router with no problems.  Windows 7 Pro OS laptop is connected wireless to the printer Photosmart Plus, I had implemented as confiquiration wireless the printer first.  But the failure of the attempt to get the OS Windows XP Media Center to connect to the wireless printer.  During the installation process to connect the printer to the XP system wireless it asked me to choose which printer I wanted to connect to.  The Photosmart Plus printer was selected and visible, then I clicked Next.  Shortly after, a small screen appeared stating the "serscan.sys" file could not be found and I have to insert a Windows XP Pro CD to get the file or run the installer of this file.  This issue has occurred both when I tried to install it with the CD provided by HP and when I tried installing the HP download website.  All I have is a recovery for Windows XP disk provided with the laptop and not a CD Windows XP Pro.  What should I do to fix this?  Thanks, Lonnie

    Thanks, that was fast.  Please, let me make sure I have this correct.  First of all, I have two recovery disks provided with the computer, with Windows XP Media Edition and one for the drivers.  I should not use either of these disks, right?  If I had the previous correct answer then let me ask the following question;  When looking to borrow the disc should be Windows XP Media Edition or can I borrow any disk of Windows XP?  Kim Merci for your help continues.  Lonnie

    Lonnie,

    Before the hunting around for friends who might have a CD, do the following research.  For each of them, make sure that you have checked the search options in the 'Advanced Options' to

    • Search system folders
    • Search for files and hidden folders
    • Search subfolders

    Search your entire hard drive and both CDs you have to serscan.  Do not include the .sys at the end of the file name.

    Search for Driver.cab.  Report of the Office (s).  On your hard disk, you should find one or both

    • C:\Windows\i386\Driver.cab
    • C:\Windows\Driver Cache\i386\driver.cab

    You can also find these files on the "recovery disk".

    Report what you find, including locations of found nothing.  It is possible (but I don't think likely) you will find a file named serscan.sy_ - If Yes, include this information in your results.

    Or, if you want to ignore all this, you can download serscan.sys since my SkyDrive-->

    https://SkyDrive.live.com/redir.aspx?CID=18b259158254905b&RESID=18B259158254905B! 225 & Thierry = 18B259158254905B! 214

    The file should go to C:\Windows\system32\dllcache (a hidden directory) and probably in C:\Windows\system32 (I do not use this file, if it is not in my system32 folder).

    Or you can just save it to your desktop and "direct the Setup" it there (if you do this, check more later to confirm that he got into C:\Windows\system32\dllcache and if not, put a copy).

  • Cannot use windows update, get the message "site has encountered a problem and cannot display the page you are trying to view.

    original title: can't use windows update, get the message 'the website has encountered a problem and cannot display the page you are trying to view. I am running xp. Can anyone help?

    I can't use the update. Still get the same message. Fix - it for Windows can not solve the problem. I am running xp. Help, please!

    Hi Hojo11779,

    You can see the mentioned knowledge base article and check.

    You receive an error message "Windows Update has encountered an error and cannot display the requested page" when you try to install an update

    http://support.Microsoft.com/kb/883614

    Let us know if it helps.

Maybe you are looking for