Cannot configure biometric after re - install system

I had to reinstall the whole system of the image. All goes well and works fine now BUT... I can not configure the utility of scann of finger with my fingerprints. Whenever I try, I am able to scan and I see that it works. But the tool then ask you to save the configuration.
When I try to save it, I get a message that, in German, said.

Procedure fehlgeschlagen. Double Vorlagen are already available.

I will try to translate into English:

Operation failed. Double models are already available.

I have no idea of what I need to do now and I want to use.

Who can help me with this problem?
Thanks in advance
Storm 007

I use Qosmio x 300 with fingerprints, but I had no problem with the registration of fingerprints.
Maybe you should try to remove all the fingerprints of Access Manager True suite and create new.
Please let us know if the situation will be the same with the new fingerprints.

Tags: Toshiba

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