PSC 2410 photosmart does not print after installation of OX 10.6 & Lion: message "failure to communicate".

I just installed Snow Leopard and Lion (10.7.2).

My hp psc 2410 photosmart printer repeatedly gives me the following message in the queue of the printer:

Failure to communicate: the computer is no longer able to communicate with your printer. Turn off the printer, check your printer connections and look for errors in the printer and turn on the printer.

I have deleted all the files of hp of the system library (suggested in an Apple forum), ran from the Apple software updates and recreated the printer queue in the printer preferences and Scan.

What to do before having to run out and get another printer? Everything that I am interested is in the printing industry;

analysis on this hp didn't happen for several OS updates.

I appreciate the help.

Hi again,

I'm sorry to hear that the problem persists.

Please, check the following:

  1. The printer is connected directly to a free port on your Mac OS and not via a Usb hub, extention, a port of Mac keyboard or through any airport base?
  2. Make sure that the cable is not more than 2-3 meters of length and directly connected to the Mac as described above.
  3. Try to switch to a different USB port on your Mac.

If the problem continues without change, I suggest you try using another USB cable and then check for any progress.

Although the printer worked fine with the previous Mac OS (as far as I can understand your description), any defective USB may react differently on another OS...

Please let me know any progress,

Shlomi

Tags: HP Printers

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