Cannot connect iPhone to itunes/photo

After connecting the iPhone 6 in my MacBook Pro (Mac OS X 10.7.5), I get the following:

  1. iTunes could not connect to the iPhone "iPhone unrel", because an invalid response was received from the device.
  2. Cannot import pictures in the film of "unrel iPhone" because the device is locked with a password.
    • phone is not locked; I unlocked while that plugged and unlocked before connect
  3. Trust this computer?
    • appears on my phone everytime I try to connect

Only changes I've done since my last backup has been updated to iTunes (12.2.2) and update my iPhone on iOS 10.

Any help is appreciated and thank you!

Hey UnRel.

I understand that you have updated your iPhone to iOS 10 and unable to use the iPhone with your Mac.  I know it's important to be able to use your iPhone with your Mac, so I'm happy to review some information for you.  The latest version of iTunes requires OS X 10.9.5 or later, so you need to update your Mac in order to to use with your iPhone.

Thank you for using communities of Apple Support.

See you soon!

Tags: iPhone

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