Cannot create instant when quieced cbt enabled on Windows server vm

Hello

yesterday I updated my ESXi 5.5 to 6.0 test environment and now I got the problem that my backup software cannot create a snapshot. So I tested and same trough VCenter can't cerate a snapshot of the quieced. I got this error message:

Fehler beim Speichern Snapshots: msg.snapshot.error - QUIESCINGERROR.

In the vmware.log I read a lot of mistakes, here are a few:

Could not open the file change tracking "/ vmfs/volumes/54aea31d-61d81d56-35f9-000423ba9740/srv01-Domaincontroller/srv01-Domaincontroller-000002 - ctk.vmdk ': invalid followed change or drive in use.

Node 19095c-cbt cbt creation failed with the error can't allocate memory (0xbad0014, out of memory).

Could not set vmkernel change Tracker: monitoring ESXi filter failed (0x143c). Drive will be open, but follow up information changes vill be invalidated.

Could not repair the disk signature writable snapshot 'scsi0:1 '.

Snapshot 62 failed: impossible to suspend the virtual machine (31).

When I stop the virtual machine, remove the ctk files and modify the configuratoin of the virtual machine for:

ctkEnabled = true (or false)

scsi0:1.ctkEnabled = false
scsi0:2.ctkEnabled = false

Then I can do an instant downturn. The false to the scsi0:x is important. When I switch back the configuration I can't do an instant downturn again.

This is the case the following OS:

Windows Server 2008 R2

Windows Server 2012

R2 Windows Server 2012

I can also cerate a snapshot of slowing to a virtual Windows 8.1 without problem computer and a Linux VM.

I have already created a case at VMware, but the defender was looking a bit, gave me a tip that does not work and told me that there nothing more, he can do it, because my Supermicro motherboard is not on the supported list.

This I don't understand, we are a partner of Enterprice of VMware, I want to test the new version in my test environment before I install this at a client. Now, I had a problem, and it seems that VMware will not help me because the motherboard is not ' t supported! But this is not like a hardware issue to me.

Here is maybe someone who has the same problem or can made a test what happens when you turn on the cbt for a virtual machine.

Kind regards

Stefan

Patch is available: http://kb.vmware.com/kb/2116126

Tags: VMware

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