Cannot do restore hp Pavilion hp system

I try to do a full recovery destructive system, but it does not work.
Every time I click on the hp pc system recovery and click Yes to "Do you want to really start a hp system recovery" my computer stops and begins to return to normal. This is supposed to go into the system recovery thing in starting up, but it doesn't.
I was in the recovery of the system before, but now all of a sudden it doesn't work.

http://welcome.HP.com/country/UK/en/contact/contact_us.html

Contact HP on the link above for support with their media/recovery process, if it does not work properly.

It's Software/process HP recovery, not Microsoft of.

You may also other computer problems, next to a simple recovery to factory settings.

HP will help you with that.

See you soon. Mick Murphy - Microsoft partner

Tags: Windows

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