Cannot download files. the computer restarts seconds for download

Whenever I'm trying to download a file or program from my laptop stops and restarts.

I'm coming to the window which asks you to run save or cancel the file, click Run, a second window appears with the download percentage, about three seconds, my computer turns off and restarts. Desperately need help that my hard drive has just been replaced and I need to download programs such as adobe etc.

I appreciate any help given.

See you soon,.

Dave

Hi Dave,.

1 during how long have you had the problem?
2. don't you make changes to your computer before the problem?
3. what web browser do you use to download files?

Follow these steps and check if the problem persists.

Step 1:

Start your computer in safe mode with network and check if the problem persists.

Step 2:

If the problem does not occur in safe mode with network, then there must be a conflict of software of third party causing the problem to occur, this is why I suggest that you start your computer in a clean boot State.

Note: Follow step 7 to your computer as usual.

Tags: Windows

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