Error message when printing - Communication not available, cannot communicate with the computer

Similar Questions

• The printer (Lexmark x 5470) cannot communicate with the computer (Windows Vista Home Premlum)

  The printer (Lexmark x 5470) cannot communicate with the computer (Windows Vista Home Premlum).  I tried these solutions below, but it still does not:

  1. ensure that the printer is powered.

  2 disconnected then reconnected the power cable from the printer.

  3 unplugged then replugged the USB cable.

  4 checked Windows Firewall setting to ensure the communication of the printer is not block.

  5. restarted my computer.

  Please help me solve this problem.

  Thank you!!!

  Have you just tried reinstallling your printer yet? Even if it was working before, file corruption or other problems can sometimes be cured by doing this?

• My Lexmark printer stopped working and the error message says "printer cannot communicate with the computer" (from "twisted into the USB pins?).

  When my printer stopped working because of error messages about "printer cannot communicate with the computer" (from "twisted into the USB pins?), I tried to change to 2nd USB port without success. I tried a new cable; that did not help.

  Then I uninstalled and reinstalled my Lexmark printer and changed the error message. Now, the printer does not work because "the USB device is not recognized."

  I tried to update the chips; Use 1 USB port; and using the old cable, all this without success. I checked the connections of the cable to the printer and the PC and turn on the printer and goes off; I'm out of ideas. Any other suggestions?

  Hi ChristineKrause,
   

  Here are some links that might help you:

  Peripheral USB is not recognized when you attach it immediately after that your Windows XP computer comes out of standby or hibernation

  Advanced troubleshooting tips for General USB for Windows XP problems

  Try the steps listed in the items mentioned above and see if that helps you solve the problem.

• Dell V313 printer cannot communicate with the computer

  When I try to print from my Acer Aspire Windows 7 on my dell v313, I get the message "communication not available - the printer cannot communicate with the computer. It's already happened, but when I restarted the computer it would print. Now, it won't. I replaced the USB cable and downloaded the last Cabinet V313 - and the software. Ink cartridges are filled. I am holder of a horse's hoof and a 4 leaf clover; but nothing works. What can I try now? Thanks for any help,

  Mike

  Mike,

  You can try to disable the ToolTips of printers. If the printer is wireless, try channel 11 in your wireless router. You can also try to remove computers printer scan list and then restart the computer and see if it prints.

  Start, Control Panel, devices and printer, your printer, printing preferences, advanced, more control options. Tell him to never show. The problem with this setting is that you can not tell if you are weak of ink, printer jams, etc..

  

  Rick

• N911a HP Officejet Pro 8600 error scanner cannot communicate with the computer.

  Original title: is anyone has the sweep of HP Officejet Pro 8600 n911a problems when you use Windows 7 Pro?

  Just bought this laptop of HP Pavilion dv6-7138us, and had the updated operating system upgraded to Windows 7 Pro, directed by Office Depot until I take possession.  The all-in-one HP Officejet Pro 8600 n911a (bought a few months ago) will be analyzed to this laptop.  I can't access "managing the scan of the computer."  When I try to open the scanner of the icon, the message begins with "scanner cannot communicate with the computer."  I was on the HP support forum, tried to uninstall and reinstall the driver, even tried to download the driver on the net, you run printing HP & scan doctor, tried all disconnect them reconnect restart options, all without success.  The functions of printer normally with this laptop and the printer function scanner AND correctly on other two laptops running Windows XP Pro.  Which makes me suspect that this is a problem Windows 7 Pro.  Could this be just?

  My apologies if this isn't the right forum for my problem.  Please redirect me if this is the case.

  Any real help will be GREATLY appreciated.  It's so frustrating!

  Thank you.

  Hello

  1. you have any security program installed on the computer?

  2 did you a recent software or changes to the material on the computer?

  Method 1:

  I suggest you to disable any anti-virus program and check if the problem persists.

  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

  NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 2:

  You can also run the printer Troubleshooter and check if it helps.

  Open the printer Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Method 3:

  I also suggest to try to run the System File Checker scan on the computer. The scan will replace all the Windows files corrupted with new ones.

  Click on the link mentioned below for further guidance on the scanning of the file system Checker

  http://support.Microsoft.com/kb/929833

  See also:

  "The computer cannot communicate with the scanning device" Error message in Windows Vista

  http://h10025.www1.HP.com/ewfrf/wc/document?CC=UK&DLC=NL&DocName=c00852756&LC=en

  I can't scan in Windows using the HP software

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02661093&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=4323659

  Hope this helps and let us know if you need more assistance. We will be happy to help.

• Photosmart 6520: printer/scanner cannot communicate with the computer

  Attempt to analysis I get the message that the scanner cannot communicate with the computer. I found a 'solution' of Provost. followed the instructions, i.e. cleaned-uninstalled, downloaded the recommended download, but when I tried to install it I get the message: this volume does not meet the requirements for this update. So now I find myself with a softwareless and so unusable printer. Help, please. OS is Snow Leopard 10.6.8

  I messed around with it a bit nd git to work, finally. So startrekker, I give you a thumbsup kudos.

• SE error message saying the printer cannot communicate with the computer cause of blocked files.

  Original title: DRIVER of PRINTER BLOCKED

  A COMMS. ERROR MESSAGE ME SAYING THAT MY PRINTER CANNOT COMMUNICATE WITH MY PC. AFTER COMPLETING THE USUAL HARDWARE CHECKS THAT I USED THE SERVICE CENTER OF DELL ONLINE THAT REMOVAL OF TWO STATES ' DLEACOMS. EXE' AND ' DLEAWBGW. EXE ' MUST BE RELEASED TO ALLOW MY PRINTER TO WORK.

  I SEE NO REFERENCE TO THESE FILES IN THE WINDOWS FIREWALL AND TO THIS DAY THE ONLY WAY AROUND THIS PROBLEM IS TO REMOVE THE PRINTER AND REINSTALL, BUT IT WORKS FOR A SHORT PERIOD. I USED (BY REMOTE CONTROL) THE STATION OF SOLUTION DELL THREE TIMES BUT EVEN THEY EVENTUALLY REMOVE ALL AND REINSTALL THE PRINTER.

  SOMEONE HAS AN IDEA HOW THESE FILES CAN BE UNLOCKED?

  I suggest to disable CAPS LOCK key since your message is all in the capital and difficult to read. Have you tried to add to the exception in the Windows Firewall? Try also to change your network connection for work or at home instead of public. Also make sure you installed the latest version of the driver and are compatible. Also try to run the tool:

  http://support.Microsoft.com/mats/printing_problems/

  If the problem is not resolved, contact Dell customer service.

• I can't print anything; check wireless connections, etc. I get the message: Communication not available - not able to communicate with the computer-printer

  The printer is listed under devices.  Help

  Hello
  1. If it works well before?
  2 did you change on your computer before this problem?

  3. is the printer connected to a computer network?

  4. what operating system is installed on your computer?
  What version of the operating system Windows am I running?
  http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running
  5. how to connect the printer with your computer?

  You can follow the suggestions and see if it helps.
  Method 1
  You can run the printer troubleshooter.
  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Method 2
  You can follow the procedure in the article.
  Printer in Windows problems
  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  See also:
  Network printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-printer-problems
  Note: The article is also applicable to Windows 7.
  Share a printer

  http://Windows.Microsoft.com/en-us/Windows7/share-a-printer
  File and printer sharing: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/file-and-printer-sharing-frequently-asked-questions

• Trouble Shooting basic steps if the printer cannot communicate with the computer.

  Here are the steps to follow if your printer has problems to connect to a computer for basic troubleshooting.

  USB:

  1. Make sure that the USB cable is connected sucurely at both ends.
  2. Make sure that the USB cable is connected directly to your computer.  If you have a USB hub between the printer and the computer, it can cause communication problems.
  3. Make sure that your do not plug the USB key into a USB 3.0 port.  HP printers do not work with USB 3.0 connections and can prevent the computer to see the printer.
  4. Make sure that the USB cable is less than 6 ft.  No more 6 ' can generate signals lose who will cause problems of miscommunication.
  5. Have a backup USB cable.  The truth is USB cables are good markets for be sold at low prices.  Sometimes they last for years without any problem.  Sometimes they are bad when buy you them.  It's really just a matter of chance.  The chances of getting a bad store fees are quite low, but it happens and it never hurts to prepare.

  Wireless and Ethernet:

  1. Follow all the steps in this document.  Do step in the document will ensure that your printer on the network and has a stable connection.  The only thing to change is under the fifth step.  Under the fifth step, it tells you how to set DNS information on your printer.  It tells you to use the IP of your router.  Do not.  Use the public DNS to Google for favorite 8.8.8.8 and 8.8.4.4 for the alternate.  The reason why I use Google DNS is twofold.  (1) HP printers seem to connect better with Google DNS.  (2) If your printer has web services, web services have a better chance to connect with Google DNS.
  2. If your anti-virus software has a firewall, disable it.  Anti-virus firewall can block network communication between devices on the same network, and disabling the firewall may allow communication to flow normally.  If the firewall is the problem, there are ports you need to open once you activate the firewall again.  These ports will be listed at the end of this post.

  These are the basic things that you can do if you think you have problems with the printer and computer to communicate with one another.

  HP printer ports
  UDP	TCP	Acronym	Definition	Used for
  137	137	NetBIOS	Network Basic Input/Output System - (basic communication)	UDP: Card printing, Photo Upload
  138		NetBIOS	Network Basic Input/Output System - (basic communication)	UDP: Photo card download
  	139	NetBIOS	Network Basic Input/Output System - (basic communication)	TCP: PhotoCard Upload
  161		SNMP	Simple Network Management Protocol - monitoring network devices	UDP: print
  427	427	SLP	Service Location Protocol (know what things can do on the network)	UDP: Card printing, Photo Upload, scan, fax, Installation
  	9100	PDL	page description language - print control language (how the printed page you want to watch)	TCP: print
  	9220			TCP: Scanning, fax
  	9500			TCP: scanning

  I hope this helps.

• I am trying to print coupons from a Web site. It says I need I'm trying to install Coupon Activator. Then when I try, I get an error message. It will not let me install on my computer.

  I want to print coupons from my computer.  Activator coupon says I need to install it, when I try to install and run the program I get an error message.

  I am trying to print coupons from a Web site. I try to install Coupon Activator. Then when I try, I get an error message.  It will not let me install on my computer.

  Hi Dustin,

  Thanks for posting. You will have to contact the support for the program in which you can not install. If you encounter problems, install any programs please let us know with the exact error message.

  Thank you!
  Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• My Dell all-in-one 962 stopped printing all of a sudden. The error messages are that the computer cannot communicate with the printer.

  My Dell 962 All In One Printer suddenly stopped to print. I get an error message that the computer cannot communicate with the printer. The error message suggests that I unplug and plug back the power plug and the USB cable to the printer and make sure that there are no restrictions of firewall to the printer. I did what was suggested and still no printing. I have resinstaled the printer from the CD software, I got with the computer and also installed the latest driver using the software of the software upgrade wizard.

  and also installed the latest driver by using the Software Update Wizard software.

  That would not have been the best idea... but it is unlikely that the cause of your immediate problem.

  The next thread does not make much sense to me, but it describes a situation similar to what you described and the proposed solution is supposed to have worked.  Try it and see--> http://en.community.dell.com/support-forums/peripherals/f/3528/t/19483019

  I suspect that what really happens is that the driver has become corrupted.  In many cases, simply reinstall the driver is not fix things; you have to clean the old corrupt driver before installing the new.  Thus, it is more likely that the part "Uninstall" the related response is what is helping rather than playing with services... but go ahead and follow these directions, just in case.  In fact, I suggest that you run under first antimalware scanners before following the tips in the above link.

  If I had not found the link above, that's what I would have suggested (whichrequires that you have Windows XP):

  Often, but not always, the symptoms you describe are caused by a corrupt print job stuck in the queue or a damaged printer driver.  However before you clean things up, on general principles, that you can download, install, update and run full scans with each of these two free programs.

  MalwareBytes AntiMalware

  SUPERAntiSpyware

  Use the free version, not the free trials of "pro" versions  Pay attention during installation uncheck any prechecked boxes that would install some additional third-party programs.

  Do not run the scans at the same time.  Each scan will take a while.  Start one and go do a non-it chore.  Once the scan is finished, leave the program to deal with anything it finds.

  Once done, you can keep or uninstall programs, or both.  If you keep SAS, I suggest to change its default setting does NOT automatically when Windows starts.

  Uninstall all software from Dell to control panel > Add / Remove programs

  Download Microsoft Fixit 50126 impression: http://go.microsoft.com/?linkid=9662904

  Close all running applications (anything with an icon on the taskbar).

  Run the Fixit routine.  Note: The routine Fixit has two modes, light and complete.  It will run in full mode when you check the box "Reset the spooler to print on values."  This will remove all printers, so if you have any other printer installed, I recommend running the Fixit in full mode.  If you have other printers and you do not (necessarily) want to reinstall them, run the Fixit in light mode (box unchecked).  This may work anyway.  You must restart the computer after you run in full mode; you need not restart after the Chase mode.

  After the Fixit has executed and you have restarted if necessary, make sure that the printer is disconnected from the computer and run the installation software.  You will be asked to connect the printer to a suitable place.  You can use the CD that came with the computer or download the software here (which is relatively hard to find, the claims of the main page of the 962 product support it cannot find the drivers)--> http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=R89490

• Printer problems. Error "computer cannot communicate with the printer.

  I had problems to access Windows Explorer and the rep Dell IT installed Mozilla Firefox 4.0 Beta 10 for my Windows Vista as an alternative.  Now my Dell AIO 946 printer does not work.  Whenever it is fixed, it prints until I am notified to download an upgrade of the system.  After that I downloaded the upgrade, the printer does not work yet.  The ink cartridges will not align.  I get a message of "remove stickers ink", which is clearly not the problem because the cartridges are not new.  Now, I get a message that says "computer cannot communicate with the printer.  I re-installed the printer several times, disconnected from the power source and the URL and re-connected.  Nothing seems to work.  Any positive advice will be appreciated.

  grandmainontario,

  You can copy a document under the glass? B & W and color?

  If so, executing delete print jobs to remove items stuck print jobs in the queue.

  Unplug the printer.

  Download and run the patch (cleaning printer utility) until it prompts you to restart your computer.

  Restart your computer.

  Download the Vista drivers.

  Install the Vista drivers. You will get a message, the printer is not connected. Connect the printer at the moment (power on)

  You will find links to the patch/drivers to...

  Reference Dell 946 Photo all-in-One Printer owners thread (W7)

  Also try this tweak...

  Go into Device Manager (right click on my computer, left click Properties, material of the left click, left click Device Manager)

  Go to the section USB controller, and then click the plus sign +.

  Go to each USB hub root and right-click on it, on the left, click Properties, on the left, click power management. Uncheck the allow the computer to turn off this device to save power.

  Restart your computer.

  You can also read...

  You cannot print or preview before printing a Web page in Internet Explorer 9

  Rick

• I get an error message when I try to log into ExportPDF with my Adobe Reader software. "Network error has occurred trying to connect. Can someone help, please?

  I get an error message when I try to log into ExportPDF with my Adobe Reader software. "Network error has occurred trying to connect. Can someone help, please?

  Hi Simon,.

  I'm sorry to hear that you are having problems connecting to ExportPDF by the reader. I checked your account and everything is fine there.

  To start, please make sure that you have the latest version of the reader on your computer by choosing Help > check for updates.

  If you still have problems to connect by the player, please try to connect to the web interface at https://cloud.acrobat.com.

  Please let us know how it goes.

  Best,

  Sara

• My HP 5510 is connected to the wireless network, but cannot communicate with the printer?

  I connect a HP all in one Photosmart 5510 to an ATT Uverse wireless network. It says printer is connected and printer tests are all good.., but still when I try to print, I get an error message saying that cannot communicate with the printer, make sure that it is attached to the network?

  I restarted services, restarted..., still the same case. It says its connected, but do not connect or print. Very frustrating...

  What operating system?

  If Windows, download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&jumpid=ex_r4155/en/hho/ipg/forum/network_diag/

  What did he say?

• Create PDF from scanner 'cannot communicate with the printer.

  I have browsed the forum and saw no answers to the questions posted here on this issue.

  When I go to create a file PDF of Acrobat X Pro, I get the following error message: «Cannot communicate with the printer...» »

  I confirmed that the printer works with other Adobe products. I installed the latest drivers, latest version of Acrobat X Pro and the latest version of Mac OS X. rebooted the computer several times. I deleted the old TWAIN files to a previous scanner. Followed others advice and useful tips on what might not work.

  Someone on this forum who has this problem managed to solve this?

  Hi amy-kpwest,.

  I would like to know the exact point of Acrobat & OS X installed on your Mac version?

  Try the steps mentioned in this document KB issues in Adobe Acrobat troubleshooting scanner troubleshooting

  Kind regards
  Nicos