Cannot download pdf in cloud Server

I can't download a pdf 12 MB on the server cloud. I tried drag - move and the button transfer. I signed out and signed in but still nothing. The file opens correctly on my computer, so it seems not damaged. I'm on a Mac and I use Chrome. If anyone else has experienced this before?

You are able to download other files? What operating system and browser you are using?

You can examine the network traffic in your browser. Each browser is a little different but here is an example with Chrome. In the Chrome menu, choose View > developer > Developer Tools. A window will open in the bottom half of the browser. Click the network tab, and then try the upload of file action. You'll see a bunch of items but should receive a POST call with a return code 201. Here is a screenshot:

If an error occurs, you will see a different return code. Eventually, you could see no return codes at all.

So please reply with your operating system and browser and a screen shot of what you see. Let me know if you can download another file as PDF file. I am also pleased to see instructions to do that with another browser if necessary.

Tags: Adobe

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